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Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
1,818 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 28, 2024
Roger Casados is the best sales associate EVER! He saved me a ton of time by giving me the bottom line immediately. Eddie Reyna also managed the financing wonderfully. If you don’t feel like wastin He saved me a ton of time by giving me the bottom line immediately. Eddie Reyna also managed the financing wonderfully. If you don’t feel like wasting hours of time negotiating to a fair price because a fair price is the first price presented, you need to ask for Roger Casados. He won’t waste your time! More
by Stephanie
Employees Worked With
Eddie Reyna, Roger Casados
March 28, 2024
I told him exactly what my vehicle needed when I checked in then they sent me a text telling me that a key fob battery would be over $90. Then when my vehicle was finally finished, they couldn’t find my key in then they sent me a text telling me that a key fob battery would be over $90. Then when my vehicle was finally finished, they couldn’t find my keys and the key fob battery was not $95, it was like eight dollars. Overall, it was OK but they can improve. More
by Lvs2smile
Employees Worked With
Service
March 28, 2024
Service department has been disappointing recently. I took my Tacoma in last year and they didnt put all the bolts back after they did work under the hood. This last time they said a lug nut was miss I took my Tacoma in last year and they didnt put all the bolts back after they did work under the hood. This last time they said a lug nut was missing so I said yes replace it. I was charged $250 for labor for a $6 lug nut! Then the tires were not properly balanced. I took it back and they said it was fine but it wasnt. I had to take my car to discount tire where they properly balanced my tires. After that it was fine. More
by Onipal
Employees Worked With
Mariah
March 26, 2024
Be specific when making an appointment online. You can put multiple services which I didn’t find out till I checked in. Appointment gets assigned to Advisors according to type of service - Express You can put multiple services which I didn’t find out till I checked in. Appointment gets assigned to Advisors according to type of service - Express and Other. Needless to say I was only able to accomplish the Express Service and have to schedule a different appointment for them to check the rest. Waste of my time for sure More
by marilu333
Employees Worked With
Adrienna
March 26, 2024
Although I didn’t have an appointment with understanding that it was gonna take a while, Angel was able to take my Truck for its 100,000 mile service. Like always showing me the multiple inspection and what that it was gonna take a while, Angel was able to take my Truck for its 100,000 mile service. Like always showing me the multiple inspection and what needs to be done. Overall, very satisfied More
by EJ371
Employees Worked With
Phillip Saunders
March 26, 2024
Felt like they did not really care because I was using toyota care and not cash!! Made appointments for several things and did not even get my oil changed. toyota care and not cash!! Made appointments for several things and did not even get my oil changed. More
by Toyota4life
Employees Worked With
Dont remember service writer name.
