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Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
1,832 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,832 reviews
October 04, 2026
I had a awesome experience buying my Toyota Tacoma 4X4 from American Toyota in Albuquerque, and I especially want to thank my salesman, Julian. Julian was fantastic from start to finish. He never press from American Toyota in Albuquerque, and I especially want to thank my salesman, Julian. Julian was fantastic from start to finish. He never pressured me into making a decision and took the time to show me several different Tacoma's so I could find the one that was right for me. He also went the extra mile to help me locate the specific Tacoma I wanted "Magnetic Double Cab 4X4 Sun Roof. What really stood out to me was how honest and straightforward Julian was throughout the entire process. He made me feel comfortable and never made me feel like I was just another customer. By the end of the experience, I honestly felt like I was dealing with a good friend, and we became friends. I highly recommend Julian to anyone looking for a Toyota. If you're looking for someone who is honest, patient, helpful, and genuinely cares about finding you the right vehicle, definitely ask for Julian at American Toyota! More
by mmnokaoi77
Employees Worked With
Julian
October 02, 2026
This has to do with RENTAL department & Manager was told I would be getting my deposit back withing a couple days by the manager not the issue here going on 2 weeks still no depoist from the rental I used d I would be getting my deposit back withing a couple days by the manager not the issue here going on 2 weeks still no depoist from the rental I used due to them having changed new system not my problem they had know this am sure weeks of new system but did not tell us ahead of time but day we returned rental had I know as ahead of time I would have used my credit card and not my other card this dealership is literally taking money away from my children's mouth just how they retrieved the money for the rental is the exact way I want my hard earned money RIGHT AWAY they should be giving me my $200 every day there late on the check thats supposedly coming in the mail with interest SAD SAD DEPARTMENT FOR SERVICE AND THE MANAGEMENT More
by Claudiasham18
Employees Worked With
ANDY, Adam Milinazzo
August 11, 2026
I recently purchased a brand new 2026 Toyota Camry SE AWD..The vehicle arrived from the factory today and I traded my old Camry in and drove the new Camry the same day, Both Salesman Robert Festl and Arm AWD..The vehicle arrived from the factory today and I traded my old Camry in and drove the new Camry the same day, Both Salesman Robert Festl and Armando Muniz were instrumental in making sure my vehicle was prepared and ready to drive off the lot that same day. John Brummett the finance manager was very helpful in explaining and processing my extended warranty. The Toyota team worked well together and helped facilitate an easy and pleasant experience at American Toyota. More
by Michael Chavez
Employees Worked With
Robert Festl and Armando Munoz, John Brummett
March 17, 2026
I had a really positive experience with Isabel, she answered questions, gave good info and was very low pressure, no pressure at all, a perfect sales associate. She was patient, showed me what I wanted answered questions, gave good info and was very low pressure, no pressure at all, a perfect sales associate. She was patient, showed me what I wanted to see, and was very helpful. I found a used Camry, and am very happy with it. Thank you, Isabel! And also, thank you, Ruben; I think Ruben supervised Isabel, he was very hands off and she was awesome. They also made sure any issues with the car were addressed, and the body shop did an awsome job. Ethan handled financing, and he was very helpful, informative, and answered questions completely. Each of these pros were friendly, low key, very very helpful. More
by Vicki H
Employees Worked With
Isabel, Ruben, Ethan
March 11, 2026
I started looking into a new Prius (I have owned 3 Previous Priuses) last August. We decided that since we now have a solar array on our house, we wanted a plug-in version and after considering the op Previous Priuses) last August. We decided that since we now have a solar array on our house, we wanted a plug-in version and after considering the options decided that we really wanted a Premium car and a white one besides. In other words, we wanted a unicorn! There were just none available. Working initially with Ryan Kocher, who clearly expained the difficulty with providing that exact model and color--and lack of unwanted Port-installed accessories. When Ryan received a promotion, keeping us up to date with our interest and the status of our unicorn as he passed us over to Eddie Woodfin for the final transaction. Both Eddie and Ryan conscientiouly kept us informed as to the statis of "our" car and notified us promptly when it finally arrived at the dealership. When we arrived to pick up the car, Eddie made sure that all was well with the car and handled the transaction efficiently and competently. and explained what we needed to know about the car's various systems. Eddie was personable and patient. In short, we were very pleased with the entire transaction and could not be more pleased with Eddie's help both in the delivery and in meeting with us on a subsequent visit to further explain the working of the navigation system. We are of course still working on learning the multi-media but have confidence that if we need more help, Eddie will make himself available to explain anything we can't figure out for ourselves. More
by Jervidae
Employees Worked With
Eddie Woodfin, Ryan Kocher
February 03, 2026
I had an outstanding experience with Arturo at Larry H. Miller American Toyota. From start to finish, he was incredibly helpful, knowledgeable, and efficient. He moved quickly without ever making me feel r Miller American Toyota. From start to finish, he was incredibly helpful, knowledgeable, and efficient. He moved quickly without ever making me feel rushed and stayed fully committed to solving my problem until it was completely resolved. I’ve honestly never had anyone this helpful at a dealership before. Arturo went above and beyond in every way, and his professionalism and dedication really stood out. If you’re looking for someone you can trust who genuinely cares about helping customers, ask for Arturo—you won’t be disappointed. More
by Josh Lewis
Employees Worked With
Arturo Caro
December 05, 2025
On our 2025 4Rummer TRD Sport we have a bumper upper trim that keeps warping, so this would have been a second repair, but Larry H. Miller dealership refused to honor the warranty to replace the trim again. that keeps warping, so this would have been a second repair, but Larry H. Miller dealership refused to honor the warranty to replace the trim again. The service manager called and said all the 2025 4Runner was having that issue, so no warranty replaces the trim again. Toyota said it was covered, but the dealership said it's not covered. DO NOT BUY A 2025 4RUNNER TRD SPORT from this dealership because they will not honor warranty work!!! More
by Paul
Employees Worked With
Service Manager did get his name, Tyler not sure who he was called.
