Larchmont Chrysler Jeep Dodge

Fernando and his team roll out top-tier service. I would recommend Larchmont Chrysler Jeep to anyone looking for a vehicle. From my first conversation with Fernando, to driving my new Jeep off of the lot… I recommend Larchmont Chrysler Jeep to anyone looking for a vehicle. From my first conversation with Fernando, to driving my new Jeep off of the lot… I am nothing but happy with their service. They are good fair and honest people. Thanks again to the team over at Chrysler. You guys rock!!! More

I JUST WANTED TO ACKNOWLEDGE THE GREAT SERVICE I RECEIVED PICKING UP MY BRAND NEW 2021 RAM. JUST COME IN AND ASK TO SPEAK WITH FERNANDO. I WOULD ABSOLUTELY RECOMMEND HIM TO FAMILY AND FRIENDS. WHITE GLOVE SE PICKING UP MY BRAND NEW 2021 RAM. JUST COME IN AND ASK TO SPEAK WITH FERNANDO. I WOULD ABSOLUTELY RECOMMEND HIM TO FAMILY AND FRIENDS. WHITE GLOVE SERVICE FROM START TO FINISH. More

Did not say hi when we walked in. Drew up a deal, no $ down, left deposit. When delivered wanted $4k more. Did not refund. Theifs! down, left deposit. When delivered wanted $4k more. Did not refund. Theifs! More

Louie was my salesman. Left my credit card for a deposit. Louie told me no need to run my card before the paperwork. Was planning on going tomorrow to purchase jeep. Good thing I called. Was tol deposit. Louie told me no need to run my card before the paperwork. Was planning on going tomorrow to purchase jeep. Good thing I called. Was told they were now asking $3k over sticker price and the jeep was sold anyway. Manager was rude and unempathetic saying a contract was not written up. I bought a jeep in 2019, my first ever new vehicle, which was a gift from my Dad who passed away. It was declared a lemon which is why I was purchasing another jeep. Also lost my husband in December 2020. The last thing I needed to hear today was the jeep I was expecting to buy tomorrow has been sold. It appears Larchmont jeep has no care or concern for it's customers. Life is hard for many right now to be dealing with people like this. Definitely will be taking my business elsewhere. I choose kind and compassionate people. You will not find that here. More

Great service. Very professional and timely. Car was ready when arrived and was ready to get out in just a few minutes. Well done guys! ready when arrived and was ready to get out in just a few minutes. Well done guys! More

Great staff and quick service. I take my Cherokee here whenever I need servicing. Never had an issue. Overall good experience and I Definitely recommend ! whenever I need servicing. Never had an issue. Overall good experience and I Definitely recommend ! More

Mc Mike was my sales representative, and he was phenominal throughout the whole process from start to finish, along with Theon who had so much patience with guiding me through my financial options. phenominal throughout the whole process from start to finish, along with Theon who had so much patience with guiding me through my financial options. Excellent customer service! More

Fernando was great with us ! My husband change his mind a couple time Fernando had so much patience with him. He was wonderful explains everything to us couple time Fernando had so much patience with him. He was wonderful explains everything to us More

Went to Larchmont Chrysler Jeep in Larchmont, NY on Saturday May 1, 2021 a little after 9am and received the worst customer service. Two salesmen chatting each other up, no customers other than me in Saturday May 1, 2021 a little after 9am and received the worst customer service. Two salesmen chatting each other up, no customers other than me in the dealership and neither man attempted to help me for 15 minutes before I walked out. The showroom cars were all locked, I assume because of COVID. I understand that, but that fact made it even WORSE that the salesmen knew I could do nothing without their assistance but stare at the outside of a bunch of locked cars in the showroom without any other information. Only when I was able to open the hood of the 2 Wranglers in showroom did one of the two gentlemen yell across showroom floor at me that it was against the rules that I do that. His next move was then to complain to me that now he had to wipe down the trucks as he walked past me with a spray bottle to protect the other ZERO customers in the showroom from my germ-ridden hands. As he passed me to begin cleaning the hoods where my hands had been, I asked him if he was trying to sell any cars today. He responded "Yes, but we don't have anything in stock". I told him "best of luck with that" and happily walked out. I promptly then went to another dealership and bought another make/model of car I wanted today. Crazy part is that I ordered my new car for delivery from the other dealership, and I remain puzzled why the only sales that seem to matter to the Larchmont Chrysler team seem to be ones that come from existing inventory on hand! I feel bad for the ownership of that business if they don't know how little the sales team seemed to care about selling cars today. Worst dealership experience I have ever had. Was looking today to buy my first Chrysler in 30 years, and I was greeted by salespeople who went out of their way to act like they somehow could not see me in an empty dealership after walking right past them. Ignored and then blamed that I dared to open the hood of a Wrangler in a dealership with nothing but locked vehicles-- I cannot recommend that anyone I know work with this dealership for risk of them having the same type of terrible experience. I WAS THE ONLY CUSTOMER THERE THIS MORNING! No excuse and shame on that dealership. The very next dealership I visited right after this experience treated me with basic respect-- was greeted by no less than 5 members of their staff as soon as I walked in the door and walked out only after I had ordered a beautiful new car that is NOT a Jeep from Larchmont Chrysler. Stay away from Larchmont Chrysler-- buyer beware! More

I had a wonderful experience. Great customer service. Mike helped me find the perfect vehicle. He was very informative. I would definitely recommend friends/family to buy a vehicle from this dealership . Mike helped me find the perfect vehicle. He was very informative. I would definitely recommend friends/family to buy a vehicle from this dealership . More