Larchmont Chrysler Jeep Dodge

Larchmont Chrysler Jeep Dodge responded

Thank you for sharing your thoughts about your experience with us at Larchmont Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon!

Larchmont Chrysler Jeep Dodge responded

Hi there, It is wonderful that our team could get you the vehicle you wanted in a timely manner. Enjoy your purchase and thank you for choosing Larchmont Chrysler Jeep Dodge Ram. Know that we are always here should you need us.

Kingvinnie83 responded

Absolutely hate this place!! Anyone that posted 5 stars is told by staff to do so…. You guys are terrible hit my brand new car when I left for an oil change and charged me a fortune no sorry not to mention picked up my car after being fixed! Ton of marks all over my car!! Disgusting absolutely hate this dealership!!! AGAIN ANYONE THAT RATED 5 stars are told to do so by staff

Larchmont Chrysler Jeep Dodge responded

Hello Vinny, First, I would like to apologize for the unfortunate incident that took place on our service grounds that has since been resolved. I have also reached out to you several times personally and have had no response. When your vehicle was damaged by another customer in the lot, it was addressed quickly; you exchanged insurance information with the customer and the authorities were contacted and showed up immediately to intervene. We ordered parts for you from our Parts Department and our local auto body shop took your vehicle. Your vehicle was repaired professionally and with extreme urgency. The customer who accidentally damaged your vehicle took full responsibility and the matter was resolved months ago. It is difficult to fathom that you have posted such an inaccurate review to purposely mislead viewers to what actually took place. We place a tremendous amount of pride in how we treat our customers and deal from a place of absolute integrity. If you still would like to speak about the since resolved matter, feel free to return my phone calls or send me an email. Thank you again and look forward to hearing from you soon. Theon Mims General Manager Tmims@larchmontjeep.com J.D. Powers Customer First Award Winning Dealership for Sales & Service Excellence 2021 DealerRater Consumer Satisfaction Award Winner

Larchmont Chrysler Jeep Dodge responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Larchmont Chrysler Jeep Dodge Ram.

Raquel Delima responded

You are very welcome! We are in love with our new Wrangler High Altitude. Thank you.

Larchmont Chrysler Jeep Dodge responded

Larchmont Chrysler Jeep Dodge Ram wants to thank you for the five star rating! We appreciate the comments regarding the visit.

Larchmont Chrysler Jeep Dodge responded

Hi, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

Larchmont Chrysler Jeep Dodge responded

Hi Pedro, We are thrilled that you found our Sales Department to be amazing and knowledgeable. At Larchmont Chrysler Jeep Dodge Ram we appreciate your recommendation and we look forward to working together in the future.

Larchmont Chrysler Jeep Dodge responded

Brittney, thank you for sharing your wonderful review of our Sales Team here at Larchmont Chrysler Jeep Dodge Ram. We strive to provide amazing services for our customers. We value your business.

Larchmont Chrysler Jeep Dodge responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

Larchmont Chrysler Jeep Dodge responded

Hello Jill! We appreciate your kind feedback and we are pleased to learn our Sales Team provided you with a smooth and easy purchasing experience. Thank you for choosing to do business with Larchmont Chrysler Jeep Dodge Ram.