Langway Toyota of Newport

A few suggestions- 1) have service personnel introduce themselves. Mine never gave me his name. 2) if waiting time changes from what was initially given, come to customer and say so.I waited an extra hou themselves. Mine never gave me his name. 2) if waiting time changes from what was initially given, come to customer and say so.I waited an extra hour- no explanation 3) Parking lot- when customer exits service area to get car, you have no idea where it is. I suggest you block off the area closest to exit door and number each space. Customer knows which number space their car is. More

Fast professional knowledgeable service agent On time completion Appointment time met no extra waiting to start work completion Appointment time met no extra waiting to start work More

I was extremely impressed with the quality service I received. I went into today thinking about test drive a vehicle, but Kristopher was so great that I ended up purchasing one! Thank you received. I went into today thinking about test drive a vehicle, but Kristopher was so great that I ended up purchasing one! Thank you More

Great experience, very easy and quick! Kris was super easy to work with, great and patient. Kris was super easy to work with, great and patient. More

I was extremely impressed with the quality service I received today. I went into today thinking about test drive a vehicle, but I ended Up purchasing one! kristopher was great. received today. I went into today thinking about test drive a vehicle, but I ended Up purchasing one! kristopher was great. More

Unfortunately I ended up not buying my car with Kris but I want to register here that my experience with him was great. Super gentleman and knowledgeable. Thanks Kristopher I want to register here that my experience with him was great. Super gentleman and knowledgeable. Thanks Kristopher More

Kris with K was awesome! Super friendly and thorough. I'll happily recommend Langway to all my friends and family. Super friendly and thorough. I'll happily recommend Langway to all my friends and family. More

Kris with K was Super friendly and very thorough. I will happily recommend Langway to my family and friends. I will happily recommend Langway to my family and friends. More

Excellent service! Great staff. Very accommodating and knowledgeable about the car. All issues were explained ahead of time. Great staff. Very accommodating and knowledgeable about the car. All issues were explained ahead of time. More

From the getgo I felt duped by the sakes guy. should have bought not leased. Don’t be fooled by the finance guys Microsoft surface to distract you. I thought a lease included maintenance for the should have bought not leased. Don’t be fooled by the finance guys Microsoft surface to distract you. I thought a lease included maintenance for the 3yrs. Here it’s 2. They never mentioned that. Never mentioned parking tickets go to Toyota financial & by the time you get them there’s at least a $50 fee. Didn’t tell me where the spare tire was or that there’s a tire key you need in car at all times. When I got the 2nd blowout in a year they were bullied on the phone & told me to have the car towed there rather than help me with AAA. When I complained they banned me from the dealership. Seriously awful service. Beware esp Women. Misogynistic people with no concept of service. More