Langway Toyota of Newport

On Saturday 02/15/2025 my Rav4 would not start I called the service department and received an appointment My car was towed in at 2pm and was taken care of right away I want to thank AK and the service the service department and received an appointment My car was towed in at 2pm and was taken care of right away I want to thank AK and the service team that helped to get my car set before the 4:30 pm closing They we’re able to also perform my next maintenance the would have been scheduled soon Thank you again for going above and beyond to help me Mr Langway should be very proud of your team More

everything went quickly which was nice and the waiting room was nice too. I will be glad to return. room was nice too. I will be glad to return. More

AK, who is a service advisor, is phenomenal. He takes care of you, whatever the car issue, from your initial phone call to the end. He goes above and beyond to make sure all is taken care of. He He takes care of you, whatever the car issue, from your initial phone call to the end. He goes above and beyond to make sure all is taken care of. He is extremely knowledgeable and above all trustworthy. I also have had contact with master technician Ralph who is also great. He has worked on my car and is super. During a recent visit, I've also met the young lady who works in parts-tires. I, unfortunately didn't catch her name, but she was also great and extremely knowledgeable. Also, met Rami who works in the garage. He was such a nice guy. He was walking through waiting room and just stopped to give me a car update. More

Another exceptional experience. Customer service was exceptional and all repairs were completed as requested. Thank you! Customer service was exceptional and all repairs were completed as requested. Thank you! More

Good service, fast repair, but $700+ to replace 2 tire pressure sensors is a little too much. pressure sensors is a little too much. More

Great service. The staff is great, very helpful and friendly. We suggest Langway to our family & friends. The staff is great, very helpful and friendly. We suggest Langway to our family & friends. More

Easiest dealer to do business with. Straight forward no punches pulled. Truly refreshing experience and yes I will be back and highly recommend. Straight forward no punches pulled. Truly refreshing experience and yes I will be back and highly recommend. More

Their customer service and follow through are horrible in all areas. Service sales owner everything all areas. Service sales owner everything More

Disappointed with my recent service visit. Service took 4 hours wile I waited and no one took the effort to update me. After 2 hours I had to find a ride for a family emergency because my tru Service took 4 hours wile I waited and no one took the effort to update me. After 2 hours I had to find a ride for a family emergency because my truck was still in the shop. There was no shuttle service and no offer to help me find a ride. With everyone standing around with their hands in their pockets I quickly had to arrange for an Uber ride. No effort whatsoever to go the extra step for me in a time of desperation. After all of that the service was only partially completed. I have to go back. More

Very easy to deal with. Work performed quickly. Easy to get a service appointment when I needed it. Work performed quickly. Easy to get a service appointment when I needed it. More