Landmark Honda - Service Center

Sean is wonderful to deal with. He's been my go-to guy for years. Not only do they fix whatever needs fixing well but they are always mindful of burned out lights, inspections coming due, etc. for years. Not only do they fix whatever needs fixing well but they are always mindful of burned out lights, inspections coming due, etc. More

Gus provides a very personalized service, explains everything that is needed with my vehicle and makes recommendation. What's impressive is the personal touch of the service he provides. everything that is needed with my vehicle and makes recommendation. What's impressive is the personal touch of the service he provides. More

I could not be happier with the service I receive at Landmark Honda! Every time I have a concern with my Pilot I know right where to go! They always have speedy service, and the best prices I have been Landmark Honda! Every time I have a concern with my Pilot I know right where to go! They always have speedy service, and the best prices I have been able to find for Genuine Honda parts and service personnel. Brian and his team go above and beyond to make me feel completely comfortable about the safety of my car. Brian even had his head mechanic, Jeff go on a test drive with me to listen to the "CLUNK CLUNK" sound my car was making! I will never bring my vehicle anywhere else for service and will always recommend Landmark Honda and Brian Cail to anyone! More

I use dealership during two years. Scahedule of appointmentment take not more then couple days. In most cases the discussion of all problems with my car is pretty fast and professional. I spend mi appointmentment take not more then couple days. In most cases the discussion of all problems with my car is pretty fast and professional. I spend minimum of my time and I am very greateful for that. Overall impression after visiting the dealership is very nice and I plan to continue use this service. More

I was reluctant to use a dealer since I have not had good experiences in the past with dealers in another part of the country years before. I called Saturday morning and despite the service area being extre experiences in the past with dealers in another part of the country years before. I called Saturday morning and despite the service area being extremely busy, they were able to help me that day, applying a software upodate and resetting two faulty indicators. They even provided me with a reimbursement of a taxi ride to their shop since their shuttle had quite for the day. I will definitely return when I need substantive service work, or when my wife and I buy our second Honda. More

Milton Cruz is the most professional manager I have ever come across in all of my years. He is sensitive to the needs of his customers making the best out of even the worse situation. My prior dealer who se come across in all of my years. He is sensitive to the needs of his customers making the best out of even the worse situation. My prior dealer who serviced my vehicle made me feel terrible and seemed to talk down to me, Milton has treated me like I matter - not just another person bringing their car in. For this I will not only use Milton exclusively in the future but I plan to purchase new vehicles for my wife and daughter from Landmark Honda. I have never felt this confident in a dealership but Milton's attitude has made me a believer. Landmark Honda should feel priveledged to have such an employee!!! More

Excellent customer service and very informative. Russell definitely knows his stuff! I send as many people as I can his way, and as long as I am in a Honda he will be my go to guy! definitely knows his stuff! I send as many people as I can his way, and as long as I am in a Honda he will be my go to guy! More

I truly enjoy every visit that I have made to landmark Honda! Brian Cail is a very skilled service professional! He always informs me of my vehicles needs in a clear and accurate manner! I am always v Honda! Brian Cail is a very skilled service professional! He always informs me of my vehicles needs in a clear and accurate manner! I am always very comfortable and confident in the customer service that is exstended to me. As long as I am living in the D.C area Mr. Cail and Landmark Honda will be the first location I consider for service. More

Milton at Landmark Honda continues to be superb. Fairfax Hinda is 7 miles from my house but because of Milton, I drive to Landmark Honda. I rate everything a 5 due to the service and quality of work. The pr Hinda is 7 miles from my house but because of Milton, I drive to Landmark Honda. I rate everything a 5 due to the service and quality of work. The price is slightly higher but it is worth the peace of mind that Milton gives explaining the needs of my car and ensuring yhat I get the right service at the right time. More

For years I have been buying Hondas from Landmark Honda and having my Hondas serviced there. The service is consistently excellent in every way. This visit started as a simple recurring service, and that and having my Hondas serviced there. The service is consistently excellent in every way. This visit started as a simple recurring service, and that was handled in the usual professional manner. As I was checking out, Sean Kearney said that the tech had discovered that the hold-down bolt on the spare tire was frozen, and he had to cut it to get at the spare tire. They ordered a replacement bolt and it was delivered overnight. If I had needed to use the spare tire, I would not have been able to do so. This is a small, but typical, example of the attention to delail and customer service that I have enjoyed from Landmark Honda, and particularly from Sean Kearney. When relatives have asked me to recommend a car dealer, I have always recommended Landmark Honda. keep up the good work! More