Landmark Honda - Service Center

On 3/14/20012 I was a showing a service agent the lock problem I was having with my 2007 Honda CRV in the service line right outside of the shop. A very irate customer was being extremely belligerent wit problem I was having with my 2007 Honda CRV in the service line right outside of the shop. A very irate customer was being extremely belligerent with Brian Cail involving the cost to fix his vehicle. His language was more than offensive and he was being both rude and disruptive. Mr. Cail remained extremely calm and professional even when this customer told him "to get out of my face - this is f....... ridiculous". Still Mr. Cail tried to diffuse the situation. He never lost his cool and was polite and calm throughout the entire exchange. When going into the service area to process my service order, this customer told Mr. Cail that he wanted to know his name and would " NEVER, NEVER buy another Honda from Landmark Honda because of him". I just wanted the powers to be to know that if there is a negative report filed on Brian Cail, it is totally not true and I applaud him for his calm and composed demeanor. I have always been very happy with the service agents at Landmark Honda, especially Sean. I feel like I have always been treated with respect and manners and honestly. More

Do excellent work and always go the extra mile. Sean is a pleasure to deal with. I highly recommend the service department at Landmark Honda. pleasure to deal with. I highly recommend the service department at Landmark Honda. More

I have been taking my minivan to Sean at Landmark Honda for more than 7 years. He is professional, answers all of my questions, clearly explains things, returns calls promptly and is always friendly and v for more than 7 years. He is professional, answers all of my questions, clearly explains things, returns calls promptly and is always friendly and very polite. More

The overall appearance of the dealership and employees was immaculate. From beginning to end, everyone was polite, professional, and handled every request in a timely manner. Mr. Hickey represented the was immaculate. From beginning to end, everyone was polite, professional, and handled every request in a timely manner. Mr. Hickey represented the dealership well--his dedication to the dealership and most importantly, me as a customer, were unmatched. His knowledge of the products was complimented by his ability to identify a range of solutions and provide me proper counsel on the best course of service based on a range of factors (lifecycle of the vehicle, driving requirments, etc). The dealership was extremely busy, but I felt I was their number one priority--even though my need was a minor service. More

Landmark Honda Customer Service Rep Christ Racthey always provides accurate and effective communication. My car is 18 years old and things break, Chris always provides grade of importance in fixing items an provides accurate and effective communication. My car is 18 years old and things break, Chris always provides grade of importance in fixing items and help with the repairs. When I buy a new car is going to be from Landmark Honda based on the customer service I've recieved for the last 14 years. More

Milton advised me very professional what my car needs to be done in order to have the 50K maintenance accordingly. waiting Time and price was perfect. be done in order to have the 50K maintenance accordingly. waiting Time and price was perfect. More

My overall experence was very satisfing, the young man Russell Lloyd was polite, knowledgeable and very pleasant to deal with.I brought my car in for a all check up tires, brakes ect. After he had it look Russell Lloyd was polite, knowledgeable and very pleasant to deal with.I brought my car in for a all check up tires, brakes ect. After he had it looked at he recommended I have an aliment because my tires were feathering. tune-up and oil change but overall things looked pretty good. I was very pleased with the result of my visit and will recommend this dealership and Russell to all of my Honda owner family and friends. More

They are located very close to where I live, so it is very convenient to go there. They finished the work on my vehicle in a timely manner and was able to get my car back without any inconvenience. The very convenient to go there. They finished the work on my vehicle in a timely manner and was able to get my car back without any inconvenience. They stand by their warranty, so if something does go wrong, they will back it up. Being new to the area, I felt good going to them because of previous recommendations and will continue to go there in the future. More

I had not planned to come to this dealership but had some car trouble and this was the closest one to me. Sean was very friendly and helpful even though I wasa quite stressed out. He got my care repaired a car trouble and this was the closest one to me. Sean was very friendly and helpful even though I wasa quite stressed out. He got my care repaired and me back on the road the same day. I will be back again. More

Overall I was very pleased. Everyone was very friendly and explained services needed. Thank you for your taking care of my car. I will return again. and explained services needed. Thank you for your taking care of my car. I will return again. More