Landmark Dodge Chrysler Jeep

I was amazed by the posts here for this dealer. I did not have a similar experience. We spent about 3 hours negotiating, but that's simply to be expected unless you are a person who just likes to pay not have a similar experience. We spent about 3 hours negotiating, but that's simply to be expected unless you are a person who just likes to pay the sticker price. I don't remember the sales manager's name but he certainly doesn't seem like he's the same one to whom folks are referring in this list of reviews. Overall I'd say the experience with the dealer so far was as I expected, and if they had a car I wanted I'd not avoid them. That's about the best you can say for any dealer I think. More

Landmark Dodge and Doug Fletcher: Independence Missouri, Landmark Dodge and Doug Fletcher: Independence Missouri, I was at Landmark Dodge dealership last week looking at a car with my 14 year old daugh Landmark Dodge and Doug Fletcher: Independence Missouri, I was at Landmark Dodge dealership last week looking at a car with my 14 year old daughter. The sales experience was on the high pressure side. I made an offer on a car $1000 less than what they had it listed for. The sales manager went off on me for several minute then told me that if that was all I was going to offer on the car to get and don't come back. At which time I dropped the business card that I was given and headed out the door. Then the sales manger said "Thanks for being an A**HOLE!" I turned and asked your saying this in front of my 14 year old daughter then he start toward us I pushed my daughter out the door and told her to get in the car now. I headed out after her. The sales manager came out the door and said get out and don't ever come back or else. I was afraid that this guy was going to take a swing at me. Come to find out that the sales manager is the owner’s son and in talking with other dealer in the area they are all aware of his behavior. When I google them and complaints I found a very similar account almost word of word with mine along with several others. It seems that he has a anger management issue. How does Chrysler continue to let them be a dealership when this is an on going problem? How do the continue to be a Chrysler 5-star dealership which is suppose to be the top of customer service with this on going issue? Or does this 5-Star dealership mean nothing. With the current economic times and business being tough why did Chrysler choose to keep a dealer like this when they closed a lot of good dealers last year. Is this the way Chrysler wants to do business? Is this one of the reasons I and the rest of the tax payers bailed them out? And now I am an A**hole!!!! More

I went to Landmark Dodge to purchase a vehicle I had seen on an Internet add. So I get there and I speak to mike liles ( who was actually a nice guy) and i go check out the car. It was a nice ford explorer s on an Internet add. So I get there and I speak to mike liles ( who was actually a nice guy) and i go check out the car. It was a nice ford explorer sport, very clean and it seemed well maintained. So i took it out for a test drive and it seem like it drives fine. So i decide I'm interested and i tell him my price range. (I'm a college student so its not very much) The price of the car was 6,888 and he comes back saying the deal that his GM wanted to offer me was 225 for 48 months. That would have ended up being OVER 10,000 for a 2001 explorer. So I'm like no way. Anyways long story short i talk the price down close to where i want it. So I tell him I want to get it checked out by a mechanic ( because i don't trust used car dealers). He assures me that his mechanics check everything out and fix everything. Anyways the next day I took it to Firestone for a complete check up. Turns out it needs all new breaks and rotors and wouldn't even pass MO inspection ( which they told me it already had)! The break pads were falling apart! It also needed tons of other stuff that would have cost over $1700. All in all the dealership sucked and would have had a xxxx of a law suit had I gotten into an accident because they lied about the inspection. One positive thing i do have to say was that Mike Likes was a very nice guy and seemed like he actually wanted to get me into that car. It was his JERK manager Doug that was being very obnoxious, pushy, and pressuring me. He was the one behind all of the Lies, and bad deals. But he is the owners son so he gets to do whatever he pleases i guess. One more thing. Also this Doug guy ( i really hope I'm remembering his name correctly) asked to talk to mike for a second and asked me to step out and this guy began screaming at mike a cursing at him VERY loudly and my 7 year old brother could hear his terrible language. I really hope enough complaints get this guy out of a job. More

What a crazy experience. trying to buy a Ram truck. salesmen tells us the price ( price is even in written on the windshield ) we test drive it, agree to the price and give a deposit , salesman returns salesmen tells us the price ( price is even in written on the windshield ) we test drive it, agree to the price and give a deposit , salesman returns 20 minutes later and said that it was $1000 more than he quoted because that price was for current Dodge owners only. He knew we were not Dodge owners. So their counter offer was $1000 more than the original quoted price. We politely said no, stood up and told him we wanted our deposit back. The sales manager overhears this and sees us stand and literally went crazy in front of the other customers in the showroom and kept yelling,"SIT DOWN ! (I wasn't about to sit down for this yahoo shouting at me ) I'm generally not a yeller but it became a very ugly exchange between us for the showroom to witness, he used profanity but I didn't stoop to his level. The poor young salesman was like a deer caught in headlights. This sales manager is wacky. We bought a truck elsewhere that day and had a good laugh about the manager at Landmark Dodge. More

STAY AWAY!!! I called Landmark Dodge in interest of a used truck. I spoke to a man named Don I believe and he was pushing me to come out and buy it over the phone. I went out their and used another dea used truck. I spoke to a man named Don I believe and he was pushing me to come out and buy it over the phone. I went out their and used another dealer, he was fine. When it came time to negotiate the price he wanted me to make an offer so I did, and when he proposed my offer to the sales manager, the manager said that I need to dig up some coffee cans in my backyard. I thought that was very unprofessional. Don't tell me to make an offer if your going to criticize it, and if you're a manager act like it. More

My husband, my 3 yo daughter, and I went to Landmark Dodge to get some information and test drive the Dodge Ram. Like on of the other commentors, we wanted to compare prices on 2 trucks. However, the Dodge to get some information and test drive the Dodge Ram. Like on of the other commentors, we wanted to compare prices on 2 trucks. However, the salesman refused to give us prices and was extrememly rude and pushy. After about 15 minutes of being treated very poorly, we got up to leave. On the way out, the saleman called by husband an xxxxxxx. The sales manager then followed us across the parking lot screaming "Are you going to buy a car or not?" When we said absolutely not from that dealership, he started screaming for us to get off his lot. By this time my husband lost his temper and told the guy to quit being an xxxxxxx, which triggered a barage of profanities from the sales manager (including the F word) right in front of my child. I actually thought the sales manager was going to physically attack my husband. It was the most bizarre and surreal experience I've ever had trying to buy a car. I think they've got a loose cannon they need to get rid of - although from talking to some others who are familiar with the dealership, one of the sales managers is the owner's son. I guess that would explain why he's still around, as this obviously is not the first time he's been extremely inappropriate with customers. More

I purchased a van in 2005. I enjoyed the van so much I decided to go back again even though thte first time I had a rough time with the salesmen. I ended up going back and bought a Sebring in 2006. BIG MI decided to go back again even though thte first time I had a rough time with the salesmen. I ended up going back and bought a Sebring in 2006. BIG MISTAKE.. I had the car in the shop 10 times in the first 3 months. I had rental car after rental car. I broke down on the side of the road. I had a bad fuel pump, a faulty temp gauge and fan, bad brakes and the most annoying a horn that went off constantly. They told me it had never happened before and that they did not know anyone with the horn problem. I asked for a new car. They refused and I retained a lawyer who advised me that due to Missouri Lemon Law, I had to let them try to fix my car 2 times. I was furious. I am know just bidding my time and will go elsewhere to purchase a new vehicle. More

They suck its that simple My car has been there more than I drive it,05 dodge neon sxt. They had it last week for another issue for 4 days to do a radio shorted out and a power steering pump which is out aga I drive it,05 dodge neon sxt. They had it last week for another issue for 4 days to do a radio shorted out and a power steering pump which is out again!!!!!!!! I have had this car in and out of there for a no start issue to many times to recall They Played the guess the part bad game and still isnt fixed a yr later??? now I have no power steering a rougher idle than before so Ima going to see if the guys at jay wolfe will find anything More