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Landmark Dodge Chrysler Jeep

Independence, MO

3.9
448 Reviews
Call Dealership (816) 833-2100

1900 S Noland Rd

Independence, MO

64055

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448 Reviews of Landmark Dodge Chrysler Jeep

March 02, 2024

Worst customer service ever. Can’t even make simple repairs. Nothing like being threatened by service manager when you go in for warranty repair. More

by Samantha
Recommend Dealer
No
Employees Worked With
Michelle
Report | Print
Mar 05, 2024 -

Landmark Dodge Chrysler Jeep responded

Hi Samantha - We offered to check your issues with your car and you didn't want us to update or fix anything. At this time we can't fix the issues with the car. Please call me directly at 816-833-2100 and I'd be happy to discuss the options again. – Jeff.

January 11, 2024

Bought a vehicle on 04/25/2023 They Still Have NOT Given Me A Title Yet , I have been to The Dealership several times and was ignored and no phone calls returned from Doug Flatcher , Today I Called D.O.R , More

by jonfrye684
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Doug Fletcher
Report | Print
Jan 11, 2024 -

Landmark Dodge Chrysler Jeep responded

Jon, We will happy to provide you a title to the vehicle once you pay the balance owed for it. Also, as a former employee that borrowed money from the owner you may want to take that into consideration before trying to publicly criticize the dealership. If I were you, I'd take this down and handle your affairs like an adult!

Jan 11, 2024 -

jonfrye684 responded

If I Were you I Would Find A Better Dealership to Work for as I Did , Landmark Dodge Is Not An Honest Dealership They Mislead Their customers and Cheat Their Employees, I Assume The Dept Of Revenue Will be in contact with you guys, If I Have To Hire My Attorney you Will pay for their fees The law says 60 Days The Dealership has to give me my title to register my vehicle????

Jan 11, 2024 -

Landmark Dodge Chrysler Jeep responded

As you have been told more than once, PAY FOR THE VEHICLE AND WE WILL PROVIDE A TITLE. I would assume your attorney will tell you that you are not legally entitled to ownership documents for a vehicle you haven't paid for.

Jan 11, 2024 -

jonfrye684 responded

So I Can Come pick the title up???

Jan 11, 2024 -

jonfrye684 responded

The vehicle is paid for , I Have Proof on my debit card and the rest out of my paycheck ??? So who do I pick the title up from??

Jan 11, 2024 -

jonfrye684 responded

The owner screwed me out of commissions and wouldn't return my call or see me on the showroom floor he held my title and DID NOT PAY WHAT HE Owed They Wouldn't Respond to me until I put this review up what a bunch of xxxxxxxx

Jan 11, 2024 -

Landmark Dodge Chrysler Jeep responded

The balance owed is $508.74

Jan 11, 2024 -

Landmark Dodge Chrysler Jeep responded

If you feel that is the case, I suggest you come in person to talk to Doug

January 07, 2024

Outstanding repair work on my Chrysler Pacifica. I have had it home 3 days and it is working very well! More

by rerickson464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Petersen
Report | Print
Jan 08, 2024 -

Landmark Dodge Chrysler Jeep responded

Hi rerickson464, thank you so much for your five star review, we really appreciate it! We are so happy to hear you enjoyed your experience with us on your last visit. We hope to see you again soon. Have a great day!

December 14, 2023

Great service. ..Tyler &Robbie took care of me got me in & out quickly. Landmark is the only place touching my Ram More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Robbie , Karl Petersen
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Dec 15, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi Ryan, thank you so much for your 5 stars we really appreciate it! Thank you very much for your kind words about Tyler and Robbie and we are so happy to hear they could make your experience with us great! We hope to see you again soon. Have a great day!

December 13, 2023

Absolutely terrible dealership in all aspects. Even going there as a kid, they tried to scam my mom tons of times. Also, recently they reported that my truck had been in a rollover accident, howev More

by piper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
i dont know
Report | Print
Dec 13, 2023 -

Landmark Dodge Chrysler Jeep responded

Piper, Thank you for bringing your experience to our attention. My name is Karl Petersen and I am one of the managers here at Landmark. To make sure we correct any issues I'd like to confirm that this review is intended for Landmark Dodge Chrysler Jeep Ram in Independence Missouri. I only ask that because there are a few Dodge dealerships that have the name Landmark(a couple in Georgia) and I'm having a hard time finding any information about your visit. If you would, please reach out to me directly at 816 521 2620 so we can speak directly to solve the issues with your experience! Thank you

December 11, 2023

Prices are a bit high but personnel are very helpful and the awls staff make you feel like a friend More

by Rons69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 12, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi Rons69, thank you for your feedback. We are sorry to hear you didn't enjoy your experience with us on your last visit and would love to learn more. Please call me directly at 816-285-2734 and I will take care of the problem for you. – Doug

December 10, 2023

Not very happy with my service . Took my vehicle in to get diagnosed, and they could not find a problem. They had my vehicle for a week then upon receiving my vehicle, they had retur More

by Jgallaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
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Dec 11, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi Jgallaer, thank you for your feedback. We are so sorry to hear you didn't receive a 5 star experience with us on your last visit and would love to learn more. Please call me directly at 816-833-2100 and I'll take care of the problem for you. – Jeff

December 08, 2023

This is my third car that I'm buying from landmark Dodge every time I go in very courteous always gets me what I want Chad Vickers it's been excellent customer service is always number one More

by Kathy
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chad Vickers
Report | Print
Dec 11, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi Kathy, thank you so much for your five star review, we really appreciate it! Thank you very much for your kind words about Chad and we are so happy to hear he can make your car buying experience with us. Great. We hope to see you again soon. Have a great day!

December 02, 2023

Done exactly what they said they were going to do . The tech was great . No issues . More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Dec 04, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi Me, thank you so much for your 5 star review, we really appreciate it! We are so happy to hear you enjoyed your experience with us on your last visit! We hope to see you again soon. Have a great day!

December 02, 2023

They covered all my needs and were very fast , I recommended if you looking for a great service and team to work with your new or use car More

by rossanaserres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jones
Report | Print
Dec 04, 2023 -

Landmark Dodge Chrysler Jeep responded

Hi rossanaserres, thank you so much for your 5 star review, we really appreciate it! We are so happy to hear you enjoyed your experience with us on your last visit! We hope to see you again soon. Have a great day!

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