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Landmark Atlanta Chrysler Dodge Jeep RAM
Atlanta, GA
296 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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296 Reviews of Landmark Atlanta Chrysler Dodge Jeep RAM
November 30, 2016
Deceptive and Dishonest I was in Atlanta at a conference and as I was getting on the highway for the 500 mile drive home my transmission would not shift gears upon accelerati I was in Atlanta at a conference and as I was getting on the highway for the 500 mile drive home my transmission would not shift gears upon acceleration and I was told to get it to the nearest dealership which unfortunately was Landmark. It was a Saturday and they could not look at my car until Monday so they secured a rental car for me. I had to drive home because I care for my mother with Alzheimers and I only had care for her until that night. When I left Atlanta I had no idea it would be 80 days until I saw my car again and that it wouldn't be repaired. This dealership is impossible to reach - if someone actually answers the phone you get transferred and if you get voicemail they will never call you back. Ultimately I was told by Wes I was getting a new transmission which was also reiterated by Shawn the Service Manager. To make a very long story short - my car gets back home on day 80 and a week later it is back in the shop. I am now told I never got a new transmission or even a "rebuilt" transmission. They did a basic repair knowing it would not work. Had I tried to drive the car home from Atlanta I would not have made it 200 miles and could have been injured or killed on the highway. I was lied to repeatedly. I have already spoken to a lawyer and I will most definitely be contacting the Attorney General and BBB. Absolutely unprofessional and appalling doesn't begin to cover it. More
by Angry in Florida
Employees Worked With
Wes and Shawn
November 30, 2016
Highly Recommend this Dealership!! Beat dealership I have ever been to that provided and answered all my needs and wants. As soon as I walked in they were very professional and helpful. Beat dealership I have ever been to that provided and answered all my needs and wants. As soon as I walked in they were very professional and helpful. Wide selection and great prices!! I recommend Italy Coneraly as GREAT sales associate to speak with when looking for a vehicle of your choice. I went in thinking they were going to tell me the same thing like every other dealership but instead they asked would you like to take the vehicle home today after being approved!!! More
by Hardytaq
Employees Worked With
Italy Conerly
November 30, 2016
Excellent customer care When I visited this location I felt welcome and was treated very professionally when being helped. The salesperson took the time to make sure all my n When I visited this location I felt welcome and was treated very professionally when being helped. The salesperson took the time to make sure all my needs where met. I would highly recommend this dealership to anyone looking for the brand they carry . Very satisfied with my visit. More
by Ted 67
Employees Worked With
Italy Conerly
November 30, 2016
Good info Saw a saleswoman, Italy Connerly. She helped me understand the process and was very helpful. I didn't purchase at the time, but I'll definitely visit Saw a saleswoman, Italy Connerly. She helped me understand the process and was very helpful. I didn't purchase at the time, but I'll definitely visit her when I'm ready. More
by Musclemover
Employees Worked With
Italy Connerly
November 30, 2016
Exceptional Service!!! Went into the showroom just to look around and ended up being helped by such an awesome, patient, knowledgeable and sweet saleswoman Italy. She helped Went into the showroom just to look around and ended up being helped by such an awesome, patient, knowledgeable and sweet saleswoman Italy. She helped me figure out the best car to suit my family needs and at the best price! I highly recommend her. More
by Carla81
Employees Worked With
Italy
November 30, 2016
VERY PROFESSIONAL my experience here was wonderful Italy was so helpful and patient with me, I was able to drive off the lot in a brand new car. my experience here was wonderful Italy was so helpful and patient with me, I was able to drive off the lot in a brand new car. More
by Lilly12
Employees Worked With
Italy Conerly
November 30, 2016
very good She was well-dressed spoke proficiently make sure they were able to find a vehicle that suited my standards and my needs it was very good and I will r She was well-dressed spoke proficiently make sure they were able to find a vehicle that suited my standards and my needs it was very good and I will recommend it to all my friends in the near future More
by Marquita Smith
Employees Worked With
Italy conerly
November 30, 2016
Why I went to Italy to buy my car!!! Italy was my sales person and she was informative and very patient. I wanted to sleep on it, even though they gave me a very, very good deal. She was Italy was my sales person and she was informative and very patient. I wanted to sleep on it, even though they gave me a very, very good deal. She was ok with that and understood . She gave me her phone number and told me i can call any time if i have questions! She knows so much about the vehicle and really made feel secure with my decision More
by Ihatecarsalesmen
Employees Worked With
Italy
November 30, 2016
Very professional experience!!! My first time 85: I purchased a vehicle for me and my kids Im lookin forward to making another selection at your location very soon. My experience at My first time 85: I purchased a vehicle for me and my kids Im lookin forward to making another selection at your location very soon. My experience at landmark was very professional. Italy helped me out alot. She's intelligent, down-to-earth and knows how to help you find the vehicle you, and yours are looking for. Looking forward to having a experience like that again at this location. More
by Firsttime 85
Employees Worked With
Italy
November 30, 2016
Great! It was a very pleasant experience. The associate was very nice and polite. She made sure all of my questions were answered. I would highly recommend t It was a very pleasant experience. The associate was very nice and polite. She made sure all of my questions were answered. I would highly recommend this place for friends in the future. More
by Jailyn Delve
Employees Worked With
Italy Conerly
