
Landmark Atlanta Chrysler Dodge Jeep RAM
Atlanta, GA
Filter Reviews by Keyword
By Type
297 Reviews of Landmark Atlanta Chrysler Dodge Jeep RAM
Dealership offered professionalism! ! I enjoyed my visit with Kerra Butts. I purchased and I'm happy about my purchase. Excellent experience. ! I enjoyed my visit with Kerra Butts. I purchased and I'm happy about my purchase. Excellent experience. More
Kerra was great to work with. She listened to what I was looking for and found the vehicle. No high pressure sales tactics. I highly recommend her and Landmark to purchase your She listened to what I was looking for and found the vehicle. No high pressure sales tactics. I highly recommend her and Landmark to purchase your next vehicle. I will go back when I need another vehicle. More
Mike Orcutt and his sales team are the absolute best. They gave me a more-than-fair price for my trade and a great deal on my new truck. I was in and out of the dealership in 1.5 hours - with all my pape They gave me a more-than-fair price for my trade and a great deal on my new truck. I was in and out of the dealership in 1.5 hours - with all my paperwork complete. I highly recommend you to to Landmark Atlanta if you want a new or used vehicle! More
Jameel was absolutely wonderful. He kept me informed on when the 2022 Jeep was coming in and I was literally there the next day. This was such a great experience and I’m truly appreciative. He deserves emp when the 2022 Jeep was coming in and I was literally there the next day. This was such a great experience and I’m truly appreciative. He deserves employee of the month honestly! I love my new Jeep! Thanks again Jameel! More
I had an awesome experience at Landmark Atlanta Chrysler Dodge RAM. They made the purchase of my new vehicle so easy! I was in and out with my brand new vehicle in no time at all. Super friendly people! Dodge RAM. They made the purchase of my new vehicle so easy! I was in and out with my brand new vehicle in no time at all. Super friendly people! More
Worst dealership ever. Nobody will call you about your car even if you leave a message. My car has typically been there for multiple weeks to get repairs done. Service is poor and unreliable. They make yo car even if you leave a message. My car has typically been there for multiple weeks to get repairs done. Service is poor and unreliable. They make you pay up front for parts and then in my case take 15 weeks to get them. More
If I could give this dealership zero stars I would. We If I could give this dealership zero stars I would. We noticed the clutch on my 2020 wrangler (15000 mi) had a burning smell. Not long after, some If I could give this dealership zero stars I would. We noticed the clutch on my 2020 wrangler (15000 mi) had a burning smell. Not long after, some indicator lights came on and the jeep stopped driving well. I took it in to this dealership right away and the service guy, who was great at the time, said they would check it out right away. He didn’t think I would get the car back that day but probably the next day it would be ready. A couple days later they called my husband. One of the first things they asked was if his wife knew how to drive a stick shift car (side note: we found this sexist. Also, I have been driving a stick shift car with no problems for almost 30 years). My husband and I did some research and it turns out this is a known issue - the clutch frying due to a software glitch. There is an active recall on it. But the dealership never brought this up until we found it out ourselves. We are now three plus weeks into this debacle. We have no car and no rental car. We are getting few responses to our inquiries as to when we have our car back from either the dealership or jeep’s 1-800 number. Both entities blame each other. Neither gets us our car or an answer. The dealer’s average response time to our calls is about three days. We have asked for a tracking number for our part but they won’t provide us with that. We have asked to pay ourselves to expedite the shipping to get it done sooner. They won’t do that. The Incredibly condescending service manager for the dealership said “as an act of goodwill” he will fix the car (ummm, thanks I guess?) but don’t expect a rental. Between my husband and I, we have had 8 Jeeps. I can’t imagine getting another one though, after all this. The service experience has been horrendous, the communication unconscionable. More