Landers McLarty Ford of Fort Payne

Only care about commission. Not the customer . As a customer, that has bought many vehicles. First, I look for a honest person to work with. I started my career, working for a dealership. So I kno As a customer, that has bought many vehicles. First, I look for a honest person to work with. I started my career, working for a dealership. So I know the ropes. I was ball faced lied to, by the salesman, and even one of the managers. Going back with the problems I found with the automobile, an was treated like I didn't know what i was talking about. And as for a person with a s credit score of 800. You dont have to hit their credit 10 times. So as for buying anything else from them. It will never happen. Here is something you all should learn at your dealership. The customer pays your bill's. More

great folks I sent an e-mail out to several dealers looking for a truck. Zack contacted me almost immediately. I came the next day and obviously very impressed I sent an e-mail out to several dealers looking for a truck. Zack contacted me almost immediately. I came the next day and obviously very impressed with both the truck and the dealership. The folks there worked extremely hard to give us a good deal. We were out of there that afternoon with a great deal and a great truck.....Thank You Guys! More

Great buying experiences fast no waiting all day I had a great experiences from the start to finish It only took 1 hour to buy my new ford truck. found the truck i wanted on line did the credit app I had a great experiences from the start to finish It only took 1 hour to buy my new ford truck. found the truck i wanted on line did the credit app on line got the best price from internet manager . F@I manager went over the contract and payments with me. the driver brought my new truck to my house went over the contract with me picked up my trade . It was awesome buying a truck off of the internet. it was like shopping on Amazon. got the best price fast service never went to the dealership More

Hastily repaired We were on vacation from out of town. Called because we couldn't get teuck in park. Brought it over on a Saturday(had our dogs with us) waited over We were on vacation from out of town. Called because we couldn't get teuck in park. Brought it over on a Saturday(had our dogs with us) waited over 3 hrs because the shifter cable had to ordered. When they were done, it was not going into gear, had to go back again for adjustment. After fixed and left $350 dollars later, it would go in gear again. Had to manual donut, under truck. This was labor day weekend. Luckily was able to get, took to local mechanic, had to have cable replaced again, it had burned through again. So cost an additional $250 More

Friendly staff I’m a delivery driver so I frequent the service department. So far I’ve been pleased with the mechanics, they have been very attentive to my questions I’m a delivery driver so I frequent the service department. So far I’ve been pleased with the mechanics, they have been very attentive to my questions and concerns. I pray that when you have to hire new mechanics you will demand the same quality work as you provide now. More

They didn't know the warranty policy and I had to get a ride They didn't know the warranty policy and I should have gotten a car to drive home instead had to get a ride there and back They didn't know the warranty policy and I should have gotten a car to drive home instead had to get a ride there and back More

Was really quick I was really pleased got their at 7:30 to have my oil changed and tires rotated. At 8:30 they come out and told me that my vehicle was ready to go. I was really pleased got their at 7:30 to have my oil changed and tires rotated. At 8:30 they come out and told me that my vehicle was ready to go. More

Fast, friendly, and efficient!! Seemed like they really wanted what was best for my car and good attitudes!! They were fast and efficient, offered to do things not asked but needed t Seemed like they really wanted what was best for my car and good attitudes!! They were fast and efficient, offered to do things not asked but needed to be done!! More

Two words awesome and friendly! Thor was friendly and the service department did awesome and efficient work. Would recommend this dealership to anyone. I dropped my fusion off for se Thor was friendly and the service department did awesome and efficient work. Would recommend this dealership to anyone. I dropped my fusion off for service and a rotate, told them It wasn’t a rush but they had it done fast! More

Very professional h Had oil changed and GPS reset. Everything working well as it should. The timeframe to do the service was a little over two hours. Satisfied! Had oil changed and GPS reset. Everything working well as it should. The timeframe to do the service was a little over two hours. Satisfied! More