Landers McLarty Chevrolet

From the first telephone call to the handshake with the keys - my experience was AWESOME!!!! Everyone was so friendly - even the people who were not helping you. The staff checked on me at least five tim keys - my experience was AWESOME!!!! Everyone was so friendly - even the people who were not helping you. The staff checked on me at least five times. This was in addition to my wonderful salesperson, Marcus. Marcus knew what I wanted, selected the perfect vehicle, and explained all of the options. I can truly say I did not deal with a salesperson, but a member of my family. He was honest, respectful, and knowledgeable. Excellent, excellent, experience!!!! More

I came in to the service department this morning with my Yukon making a nasty noise. I explained that I was 8 hrs from home and was wondering if someone could give me a hand by letting me know if my issue w Yukon making a nasty noise. I explained that I was 8 hrs from home and was wondering if someone could give me a hand by letting me know if my issue would leave me dead on the side of the road with my wife and two small children. The tech explained that there is a $95 fee to look at the vehicle, but that's only if they didn't fix it...I tried to make the point that if its something huge that I can't afford I'd be out $95 no matter what. I told him I knew they didn't work for free, but after being in a service mgr for years myself I just didn't understand why they couldn't help someone out in need. I wasn't asking for free, just to know before I blew $100 while 8hrs from home. By the way, I was the only car in the service department. My local dealership would never do this...so I went to the local Goodyear store and they happily diagnosed my vehicle and got the cash for my simple repair. Thanks to Jay at advanced auto parts for the referral to Joanie Upton at Goodyear! More

NEVER AGAIN! On August 3rd, we went to this dealership to buy a used car. The salesman got us approved for a 2010 Chevrolet Aveo LS and we dealt with the finance dept. We asked if this was a done deal, they buy a used car. The salesman got us approved for a 2010 Chevrolet Aveo LS and we dealt with the finance dept. We asked if this was a done deal, they said yes.A week later, we are called and told that our loan was not approved & that we had to bring the car but he would put us into a 2006 Maxda 3 as long as we got there first thing in the morning. Before they even opened, went to look at the car and saw the sunroof was open and there was water in the console area. The salesman said that it wasn't a problem. The salesman requested that we clean out the Aveo as they had someone there to test drive it. He came back saying the Mazda had been sold the previous day. We asked where was our vehicle that we traded in the week before, got told that its no longer on the lot. He then explained the only vehicle left on the entire lot was a two door 2007 PT Cruiser Convertible. We weren't happy at all but since we were told that our vehicle was no longer on the lot, the Aveo was apparantly "too much car for us", the Mazda had been sold already, we were stuck with either this car or nothing at all. So we took the PT home, the very next day we had issues with this vehicle. Coming home, it started spuddering, a noise went off, the check engine light came on, and going over 40 miles an hour the steering wheel would shake. We drove it back to the dealership and spoke to the used car manager. He gave us a loaner car, explaining that the service department was closed that day but he would put it into the shop the very next morning to get a diagnosis. Two days later, we get called back to come pick up the PT. The manager tells us that they only needed to replace the sensor light and nothing else was wrong with the car. So we decide to take it to another mechanic to get their diagnosis. Come to find out that the shaking wasn'[t fixed and that there was something wrong with the engine and transmission. The next day, we go back to the dealership and explain what our mechanic discovered. The manager actually sat there and argued with us that our mechanic was wrong and that their service department was right. We also explained our treatment from day one regarding the whole car purchasing experience with this company and we weren't happy being forced into a car that we didn't want in the first place but were given no choice. He proceeds to argue with us again, saying "no one forced you into that car, you could have walked away at any time". Our reply was that if we had walked then we would have been out the down pymt and our vehicle as well since it was no longer there. My boyfriend discovered that our vehicle was still in fact on the property. Upon learning this, we demanded our vehicle back and our down payment since they lied to us from the beginning. The manager refused to give us our vehicle back stating that they didn't even have the title on the premises any longer and he refused to give us our money back stating that if we gave him a day or two he would try to find us another vehicle to appease us. By this time, we were completely fed up and wanted nothing more to do with them. After informing the manager that we would be calling our attorney and him telling us that we were more than welcome to do so, we proceeded to make a few more phone calls to various people including the news station. Twenty minutes after the manager spoke to us, he comes to us with the title to our vehicle and has someone bring our car to us. He then states that they need two signatures on the refund check and that there was only one person there but the other was going to be there in a couple of hours. By 3 that afternoon, I got my refund check for the entire amount of my down payment. For those of you who are thinking of doing business with this company, please reconsider that decision. I would hate to hear of someone else getting this done to them. More

If you're gonna but a car, go to Landers McClarty Dodge Chrysler Jeep. I've never been so ripped off before. Must be a Chevy thing. They wanted to sell my an 08 Trailblazer for the price of it brand new. I Chrysler Jeep. I've never been so ripped off before. Must be a Chevy thing. They wanted to sell my an 08 Trailblazer for the price of it brand new. It had more problems than a 87 Corsica. I was in there for 7 hours before we finally got all the paperwork together. We signed nothing that night but a piece of paper saying we we're bringing the vehicle home and coming back with it the next day. It took 7 hours to do that?? Landers McClarty Dodge called me the very next day and told me to come in and talk to them, so I did. I got put in a 2012 Jeep Patriot for $6,000 cheaper with 16 miles on the car. They also gave me FREE leather seats because it came with cloth. My interest rate on my Jeep is 5%, where as Chevy wouldn't even tell me mine for the trailblazer. Seriously, you'll spend more than you want/have to here. More

This weekend I drove my mom’s Chevy Equinox that we bought ad Landers McLarty. I loved the car when we first test drove it and love it still. It is a great ride for the money. Being a big SUV guy I fig bought ad Landers McLarty. I loved the car when we first test drove it and love it still. It is a great ride for the money. Being a big SUV guy I figured it would stink but it really sold me. Mom loves it and I’m thinking it might be a great car for us too. Its got enough get up and go that when the car was full and I was pulling out into traffic on a hill I felt pretty good about getting into the flow of traffic. When we bought the Equinox I spent the whole time with mom and the sales rep that helped us out. Nice job. We knew what we needed to know about the car and other cars that we wanted to drive. No hassles and no hard core pushy tactics. Very pleased with the experience. More

Huntsville needed a good Chevrolet dealer and got a great one. We bought a new Silverado and could not be happier with the dealership, the people, the service and the price. If you are considering a new Ch one. We bought a new Silverado and could not be happier with the dealership, the people, the service and the price. If you are considering a new Chevrolet or even used give them a shot at Landers McLarty Chevrolet. Mr. Edington More