Landers McLarty Chevrolet

Haley was helpful and very friendly. Her professional etiquette reflects greatly on the customer service department. The service team needs to find a way to duplicate her energy. Her professional etiquette reflects greatly on the customer service department. The service team needs to find a way to duplicate her energy. More

I purchased a 2021 Dodge Durango, and within the first three months, the engine failed, leaving me stranded. After spending $800 on other parts, I learned the engine needed replacement. Fortunately, the S three months, the engine failed, leaving me stranded. After spending $800 on other parts, I learned the engine needed replacement. Fortunately, the SUV was covered under an extended warranty, and Dodge replaced the engine. I repeatedly asked why the engine failed but only received vague answers like "maybe the previous owner drove it hard." Fast forward a year and a month later, after moving to Destin, FL, the engine failed again. I paid $175 for a diagnostic, which led to a new engine recommendation. I had to pay for towing to a dealership in Ft. Walton, FL, only to be told the warranty was denied because the catalytic converter was the root cause of the failure. Now I need to replace the engine and catalytic converter, likely because the initial engine was installed with a faulty converter. The first engine failed at 70,000 miles, and now, at 108,000 miles, I face the same issue. There was also residue under the radiator cap, indicating someone used a block seal, further evidence this vehicle was a lemon. Additionally, poor headlight installation caused a $1,200 light to fail due to moisture. As a diabetic, I’m missing appointments, running out of medication, and struggling to care for my family. These companies seem to only care about money, not customers. Now, I owe $30,000 for a vehicle I’ve had for 20 months but could only drive for 16. It’s heartbreaking that this was the only option I was told I qualified for—a lemon. More

On September 20, my husband traded & bought a 2020 Dodge Ram. After driving the truck on the highway that weekend he realized it is not a good fit for him, on the morning of September 23 he called the lienh Ram. After driving the truck on the highway that weekend he realized it is not a good fit for him, on the morning of September 23 he called the lienholder to see if the deal had went through, they have no record of him so he spoke with a sales manager & was told they would not give him his trade back even though the deal had not went through. We understand it's at the dealerships discretion but I guess this dealership doesn't have morals or ethics because they're refusing to let him get out of this truck, even though it has only been 1 business day since he bought it. We have both tried multiple times this morning (Sept 23) to get in touch with the general manager, Weston and the phone just rings and rings and rings. This is not a way to run a dealership. More

Landers McLarty Has Class A+ and product knowledgeable sales personnel. The customer service at this dealership is great. sales personnel. The customer service at this dealership is great. More

This was about of state purchase that was site unseen, completely out of my comfort zone. Marco the salesman worked with me and assured me I had nothing to worry about. I can’t say enough good things abou completely out of my comfort zone. Marco the salesman worked with me and assured me I had nothing to worry about. I can’t say enough good things about him. Thanks for being so patient Joe More

They were fast and accurate. Landers has great customer service and good communication. The service team could have wiped off all the grease they left behind, but that is no bi Landers has great customer service and good communication. The service team could have wiped off all the grease they left behind, but that is no big deal. More

Friendly staff made the purchase smooth and where I wanted to be on the vehicle. Sales and financing were helpful and didn't push for upgrades just explained the options. I was unable to get the vehicl wanted to be on the vehicle. Sales and financing were helpful and didn't push for upgrades just explained the options. I was unable to get the vehicle back to the house, they made arrangements and had it delivered-- NICE More

Dustin was my sales rep. He did an excellent job answering all my questions. I would recommend Landers McLarty to anyone looking to get a great deal on a car and great custom He did an excellent job answering all my questions. I would recommend Landers McLarty to anyone looking to get a great deal on a car and great customer service skills. Thanks to Landers McLarty Chevrolet we are driving the SUV we wanted and we are happy customers. More

It was okay they did not leave any stains in the cab and put everything back put everything back More

Outstanding customer service. Best buying experience ever. No run around, just a great vehicle for a great price! Best buying experience ever. No run around, just a great vehicle for a great price! More