Landers Ford

My car buying experience here was outstanding. DQ made every thing easy and efficient. Marcus explained the financing and warranty options so we'll it was simple to make a choice. DQ made every thing easy and efficient. Marcus explained the financing and warranty options so we'll it was simple to make a choice. More

Pick up and delivery service exceeds expectations. Having intermittent electrical issue. Pick up @ 10am. Diagnosis and repair completed and returned by1:30pm. Superior service. Having intermittent electrical issue. Pick up @ 10am. Diagnosis and repair completed and returned by1:30pm. Superior service. More

Great Service and the Service Advisors did a great job! Thanks Ron for being a great service advisor. Thanks Ron for being a great service advisor. More

Second car purchased at Landers in Collierville. First was in 2001, a very nice Mustang convertible. Last week I bought a 2021 Gladiator. Seamless process. First was in 2001, a very nice Mustang convertible. Last week I bought a 2021 Gladiator. Seamless process. More

Good service professional and friendly service writer and cashier. Worked me in for services on a timetable that worked for me cashier. Worked me in for services on a timetable that worked for me More

The quick lane manager was outstanding this past week. He took care of a recall while I had it in for an oil change. I wish the service department would take reservations like other dealerships. The fact He took care of a recall while I had it in for an oil change. I wish the service department would take reservations like other dealerships. The fact that they want you to leave your vehicle for two weeks for service is ridiculous. More

They always seem to take care of me when a problem comes up. Nice associates as well. up. Nice associates as well. More

I had a recall on my Ford Edge. Mr. Lee Robinson in service got me in. He had someone take me home and when my car was done they brought it to me. Highly recommend you see Mr. Robin Mr. Lee Robinson in service got me in. He had someone take me home and when my car was done they brought it to me. Highly recommend you see Mr. Robinson if you have a service need. He is very kind and I enjoy seeing him. More

We experienced very poor advisement from the Service Advisor during a “recall repair”. Our car was examined by a service technician, without our requesting it, for other needed repairs. The repairs sugg Advisor during a “recall repair”. Our car was examined by a service technician, without our requesting it, for other needed repairs. The repairs suggested amounted to OVER $7,000, and the repairs were NOT related to any symptomatic indicators (water or oil leaks, steering or ride issues). We chose NONE of the options. Since then, we have received 2nd and 3rd opinions that the suggested repairs were NOT NEEDED. We are VERY disappointed with the current “service environment at Lander’s Ford-Collierville, and we will no longer use them for routine or specific repairs until we can know that they are trustworthy, as they used to be in the recent past. More

Quick Lance counter reps are good, but the service tech pencil whipped my service paperwork on the last visit (e.g. he marked all of my tires as being in good condition even though three clearly need to be pencil whipped my service paperwork on the last visit (e.g. he marked all of my tires as being in good condition even though three clearly need to be replaced.) I have no confidence he performed the other inspections, either. More