Landers Ford

Great, easy transaction. Pleasant crew. Great transaction. Very pleasant to work with. Paul M. is a great guy. Very personable. Great selection of vehicles to choose from. Would go to th Great transaction. Very pleasant to work with. Paul M. is a great guy. Very personable. Great selection of vehicles to choose from. Would go to them again. More

Wendell was excellent Wendell Brown, my salesperson, handled this transaction with perfection. He didn't push me, he gave me a fabulous price and helped me work through al Wendell Brown, my salesperson, handled this transaction with perfection. He didn't push me, he gave me a fabulous price and helped me work through all the options that were available with respect to the different trucks on their lot (XLT vs Lariat vs Platinum). Very knowledgeable and transparent. Great experience. Let's hope the service department is as good. More

Best Deal in the region I was in need of a vehicle that could better handle winter weather so we search all of the eastern US to find a dealer that would give us a good deal I was in need of a vehicle that could better handle winter weather so we search all of the eastern US to find a dealer that would give us a good deal on a new car as well as on a trade-in. Out of the 4 other dealerships we were in contact with, Landers was able to reduce the MSRP more than any other dealership while also giving us the best trade-in value for my vehicle. When we arrived at Landers to close the deal there were absolutely no surprises, making it a very smooth and exciting transaction. The atmosphere and customer service at Landers in Collierville is the best I seen at any car dealership. I would highly recommend doing business with them as they only want to ensure full customer satisfaction. More

Easy and no stress I found the car I wanted online and drove from Little Rock. David Crain sent me many specific pictures of the inside of the car before I arrived at t I found the car I wanted online and drove from Little Rock. David Crain sent me many specific pictures of the inside of the car before I arrived at the dealership. (It was difficult getting the dealership to call me back several times before I got with David----then, never a problem again!). We couldn't meet at mutual agreement on price, so I left. The next day, I called and continued the negotiation. We met in the middle ( more their middle than mine-lol, but I was satisfied). It was contingent that David bring the car and paperwork halfway. He did and 30 minutes at Taco Bell, he drove off in my trade and I drove my new car home. ***. I am a single female and he answered every question honestly, respectfully and without pressure. He answered some things that he could have lied or manipulated on and I wouldn't have known. He showed integrity and I can't recommend him more highly. I love my car and feel good about the whole process. More

Landers Ford-Collierville is GREAT! If you want exceptional service, THIS is the place to go for your new or used car. Karen Hill and Dave Clark are phenomenal, and will make sure you ar If you want exceptional service, THIS is the place to go for your new or used car. Karen Hill and Dave Clark are phenomenal, and will make sure you are well taken care of. More

Great Deal Great experience working with Wendell Brown. Very accommodating in every possible way. I know that service beyond the sale and the overall desire to e Great experience working with Wendell Brown. Very accommodating in every possible way. I know that service beyond the sale and the overall desire to ensure satisfaction will continue More

5th car purchased from Lander"s Ford Hani Qoraan was very knowledgeable and helpful with my purchase of a 2016 Explorer. He found me a St. Jude courtesy car with low mileage and a great p Hani Qoraan was very knowledgeable and helpful with my purchase of a 2016 Explorer. He found me a St. Jude courtesy car with low mileage and a great price.Dave Clark and I negotiated the final amount and were mutually satisfied. This was my family"s 5th vehicle purchased from Landers Ford. We use their service department for all our cars and are equally impressed. More

Customer for Life I recently purchased a used Ford Explorer Sport Trac for my son at Landers Ford in Collierville. This is the third car I have purchased from this dea I recently purchased a used Ford Explorer Sport Trac for my son at Landers Ford in Collierville. This is the third car I have purchased from this dealer in the past four years. Each experience has been better than the last. On all three occasions I’ve had the pleasure of dealing with Salesman Hani Qoran, Managers Kent Ritchey, Jr. and Julian Roberts, and Finance Manager Peter Cotros. As a single mom, the car buying process is intimidating. At Landers, I am always greeted by a welcoming sales staff eager to be of service. Hani’s patient, laid-back demeanor makes me feel comfortable throughout the process of searching for the ideal vehicle. I’ve never felt pressure to purchase before being ready. Kent & Julian go above and beyond in working out the details of the purchases and ensuring that I remain a satisfied customer. Peter even makes the financial portion of the purchase a delight. I will NEVER buy a car anywhere else. I highly recommend the Landers Ford Collierville team to everyone. More

I purchased a 2011 Lincoln MKX from Landers in Collierville in June. Customer Service since then has been dismal. I have called again and again due to problems with getting the car registered. Mos Collierville in June. Customer Service since then has been dismal. I have called again and again due to problems with getting the car registered. Most of the time when requesting to speak with someone I get their voice mail. When I leave a message they NEVER return the call nor will they respond to e-mails. I live 120 miles away so I can't just drop in. Very good communication until they sell the vehicle. More

I drove every midsize SUV that consumer reports recommended with the exception of the Lincoln MKX only because the SUV I was coming out of was the first American made vehicle I had owned in 15 year recommended with the exception of the Lincoln MKX only because the SUV I was coming out of was the first American made vehicle I had owned in 15 years & I had in the service department about every other month with something wrong with it. I had not had this kind of experience with the other 2 vehicles I had owned that were foreign made. So because of this I was avoiding American made cars, so after driving every foreign midsize SUV (consumer reports recommended) we could not find one that combined the luxury I had become accustomed to coming from a Cadillac Escalade with the room and a great drive. I kept reading about how the Lincoln MKX was an exceptional vehicle as far as customer satisfaction and reliability and what an awesome hands free SYNC system it had to offer. The morning that we were to go purchase the BMW X5 that we liked, but I really didn't love especially for the hefty price tag, I told my husband I wanted to look at the MKX. As far as realiability it ranked higher than many of the foreign vehicles we had looked and driven, including the BMW. I had kept saying how I wish I could design my own new vehicle. So many of the cars I drove would have one facet that I loved and not another. I wanted to combine the interior of the Lexus, the drive of the BMW,but the room closer to that of my Escalade. AND I FOUND IT - as soon as I looked at the interior of the MKX I was so impressed, but then the drive, OOOH and the vista sunroof and the room, oh and needless to say the gas mileage and the hands free system, I was sold. I have loved and enjoyed this car more than any other car I have owned & I think knowing that I really DID my homework in researching for a great car has given me so much satisfaction!! Landers Ford along with Wendall Brown and Don Kitchens, you couldn't ask for a better team of great service, professionalism, knowledgable and helpful individuals. I recently took my car in for it's first oil change and I was very impressed with Scott and the service and promptness of the service I received, oh and I loved my complimentary cup of Starbucks coffee while I waited. Thank you for making my experience coming back to American made vehicle such a positive one! More