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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
665 Reviews

665 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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May 19, 2023

Great customer service, very polite. They promptly get vehicle serviced, no long waits. I would recommend Landers if you are thinking of buying a new car or pickup! Great dealership. I More

by awzwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Quinn - service consultant
May 19, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had a fast and pleasant experience during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

May 11, 2023

Great customer service. Corey is always very helpful and makes sure repairs are completed in a timely manner. More

by ROBERT.TIMSBODYANDGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
May 11, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had a fast and convenient experience during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

May 05, 2023

Dealer Response to my concern was: We hate to hear that our service department didn't meet your standard of service. Our service manager Joe Woods will be giving you a call to look further into your issue More

by jimmytrucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
May 05, 2023 -

Landers Chevrolet Cadillac of Joplin responded

We hate to hear that our service department didn't meet your standard of service. Our service manager Joe Woods will be giving you a call to look further into your issue and make sure it is resolved. We would love to make your experience better in the future. Thank you.

May 02, 2023

Had my truck worked on, got home and it had the same problem, when I took it back was told by the service person, that they were to busy to take a look at it, and I would have to bring it back, but he d More

by jimmytrucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou
May 03, 2023 -

Landers Chevrolet Cadillac of Joplin responded

We hate to hear that our service department didn't meet your standard of service. Our service manager Joe Woods will be giving you a call to look further into your issue and make sure it is resolved. We would love to make your experience better in the future. Thank you.

April 25, 2023

Always accommodating , very easy to work with. And I don’t mind waiting for my vechicle More

by cindyboyd57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Apr 26, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for giving Landers Chevrolet Cadillac of Joplin your business and positive feedback, Cindy!

April 22, 2023

The work on my traverse,was did very good,I will Alway call and have your people work on my car More

by EWBW145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mis Goff
Apr 24, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had a pleasant experience during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future.

April 16, 2023

We were very pleased with our service. Lou has been our service consultant for years and has earned our trust through those years. More

by pattykanddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou
Apr 17, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Patty, We are so happy to hear this! Thank you for the 5-star review. Lou is definitely an asset to the team! We thank you for your business, and can't wait to see you again soon!

April 04, 2023

Your manager Tom is the best. It would be nice to give Tom a rise he is the best... More

by charlesleaming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 04, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Charles, thank you so much for taking the time to share your experience with Tom during your last visit to our dealership. He's a real asset, and we're so lucky to have him on our team! Thank you for your business and safe travels!

April 01, 2023

Kaci is amazing! ! She had us in and out quickly and did a great job explaining everything!! More

by bobijo630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaci
Apr 03, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for taking the time to leave us this wonderful review! We love to hear that Kaci was able to provide you with a hassle-free buying experience! We're truly honored to have earned your business!

March 31, 2023

Very friendly and attentive, would recommend dealer to friends and family. Definitely would buy there again. More

by lrjohnson74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for taking the time to leave us this 5-star review and for your kind words! We truly appreciate your business. Please don't hesitate to reach out if there's anything we can do for you in the future! Safe travels!

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