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Land Rover Thousand Oaks

Thousand Oaks, CA

4.7
141 Reviews
Call Dealership (805) 813-8219

3595 Auto Mall Dr

Thousand Oaks, CA

91362

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141 Reviews of Land Rover Thousand Oaks

May 14, 2024

Exceptional staff, excellent service, quick turnaround time, which tranlates to an all around great experience! More

by Lee LaPlante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor F. Avalos, Ethan Winkler, Tom Valasek, Scott Stanley
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May 14, 2024 -

Land Rover Thousand Oaks responded

Lee, we're delighted to know you had an all-around great experience at Land Rover Thousand Oaks! Thanks for recognizing our staff and service. Safe travels in your vehicle!

May 13, 2024

Great service and communication unfortunately I had to rent a car and keep it overnight with no reimbursement from Land Rover. This I would like Land Rover to reimburse me please More

by emertek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott service
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May 14, 2024 -

Land Rover Thousand Oaks responded

We appreciate your feedback and are glad to know you found our service at Land Rover Thousand Oaks great. We understand the inconvenience of needing a rental car, please reach out directly at the email address below with your full name and phone # so we can discuss this further. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

May 07, 2024

The entire Land Rover Thousand Oaks team was very helpful and easy to work with More

by Gfelixpad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Candelario, David Waldock, Mirna
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May 07, 2024 -

Land Rover Thousand Oaks responded

We are glad to hear that our team made the process easy! Thank you for working with all of us here at Land Rover Thousand Oaks.

May 04, 2024

Is the best decision that I made buying a car from Thousand Oaks Land Rover, they are always on top when I need service thank you to all the team More

by francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Ethan Winkler, Tom Valasek, Scott Stanley
Report | Print
May 06, 2024 -

Land Rover Thousand Oaks responded

Francisco, we're glad to know you've had a positive experience with our team at Land Rover Thousand Oaks. Thanks for choosing us and sharing your feedback!

April 14, 2024

Great people and great service. Go way out of their way to help and really know what they’re doing. More

by sahar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Apr 15, 2024 -

Land Rover Thousand Oaks responded

We appreciate your business and your review! Thanks from the Land Rover Thousand Oaks Team!

April 05, 2024

Very nice environment, very friendly staff, very easy to work with, and no unnecessary complications. More

by DJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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Apr 08, 2024 -

Land Rover Thousand Oaks responded

We're glad to know you had a positive experience with our team at Land Rover Thousand Oaks! We strive for simplicity and friendliness in all we do. Thanks for your feedback!

April 05, 2024

I am a costumer for more than 5 years, and Vitor Avalos has been always competent and polited. I strongly recommend him for services with the car! More

by Carmen Garmendia
Recommend Dealer
Yes
Employees Worked With
Vitor Avalos
Report | Print
Apr 08, 2024 -

Land Rover Thousand Oaks responded

Carmen, we're delighted to know that Vitor has been consistently providing you with excellent service at Land Rover Thousand Oaks. Thank you for your continued support and recommendation!

April 02, 2024

Scott was friendly and processed the work order quickly. Service took way longer..supposed to be an hour…was called at 230pm that car was ready….appointment was at 10 am. Valet had difficulty finding car More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott only
Report | Print
Apr 03, 2024 -

Land Rover Thousand Oaks responded

Carol, I'm sorry to learn about the longer-than-expected wait time and other inconveniences you experienced during your visit. We aim for efficient service and clear communication with our customers at all times. Your feedback is important to us as it helps improve our services moving forward. If there's anything else you'd like to discuss or if we can assist with further, please don't hesitate to reach out directly. Thank you, Leadership Team - customerexperience@swickard.com

March 22, 2024

Victor is always very helpful. I’ve been returning to this dealership for many years and I’ve always been satisfied with Victor. More

by Joeebor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos
Report | Print
Mar 25, 2024 -

Land Rover Thousand Oaks responded

Joe, it's great to know that Victor continues to provide you with excellent service at Land Rover Thousand Oaks. We appreciate your loyalty and look forward to serving you for many more years!

March 21, 2024

Everything was done in a timely manner and my service rep who has taken care of me before was extremely helpful More

by TW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Evans
Report | Print
Mar 21, 2024 -

Land Rover Thousand Oaks responded

We're glad to know that you had a timely and helpful service experience at Land Rover Thousand Oaks! Our team is always here to assist. Thanks for the positive feedback!

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