
Land Rover Redwood City
Redwood City , CA
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95 Reviews of Land Rover Redwood City
I had the pleasure of working with Lance C while my car was in the shop, and I can’t say enough good things about him. From start to finish, Lance was the definition of professional—always courteous, respo was in the shop, and I can’t say enough good things about him. From start to finish, Lance was the definition of professional—always courteous, responsive, and clearly working in the best interest of the customer. What really stood out to me was how he handled communication with the extended warranty company. It’s not always an easy process, but Lance truly went to bat for me and made sure my concerns were represented clearly and firmly. It was reassuring to see someone who genuinely advocates for the customer, especially when navigating the complexities of warranty coverage. Despite being the only consultant in the office during a very busy time, Lance managed everything seamlessly. I saw firsthand how many customers he was helping simultaneously, and yet he never seemed overwhelmed. He kept things moving efficiently and still made time to follow up and keep me informed. Thanks! More
I had a recent service appointment at Land Rover Redwood City, and I was assisted by Lance, the service advisor. He was thorough and professional during the inspection of my vehicle. Lance clearly explained City, and I was assisted by Lance, the service advisor. He was thorough and professional during the inspection of my vehicle. Lance clearly explained the condition of my tires and recommended a replacement, providing helpful guidance without any pressure. I appreciated his straightforward approach and the time he took to ensure I understood the next steps. Overall, it was a smooth and informative experience. I would recommend Lance and the team at Redwood City for reliable and transparent service. More
Outstanding Service Experience with Mara! I’ve been servicing my Range Rover Sport at Land Rover for the past five years, and throughout most of that time, I’ve had the pleasure of working I’ve been servicing my Range Rover Sport at Land Rover for the past five years, and throughout most of that time, I’ve had the pleasure of working with Mara as my service advisor. She is truly fantastic! Mara consistently goes above and beyond to ensure that any issues with my vehicle are addressed thoroughly and efficiently. What really sets Mara apart is her ability to navigate even the most disruptive situations with professionalism and care. She communicates clearly, follows up promptly, and always makes me feel like a valued customer. I especially appreciate her attention to detail when it comes to arranging loaner vehicles—she always ensures that the loaner is not only available but also spacious enough to meet my needs. Thanks to Mara, every service visit feels smooth and stress-free. She’s a true asset to the dealership, and I can’t recommend her highly enough! More
I took my Range Rover in for service and Lance did a fantastic job of checking me in, walking through services needed, and providing constant communication regarding process of service and completion. fantastic job of checking me in, walking through services needed, and providing constant communication regarding process of service and completion. A great experience. More
If you are in the market for a Land Rover, Marvin and Redwood City Land Rover is amazing. He is very knowledgeable and knows his stuff. Marvellous Marvin is your person! Redwood City Land Rover is amazing. He is very knowledgeable and knows his stuff. Marvellous Marvin is your person! More