Land Rover Nashville

BEWARE! My review concerns the service department. Left my LR for windshield leak and inspection / check-up. Picked it up and was told the visual inspectio My review concerns the service department. Left my LR for windshield leak and inspection / check-up. Picked it up and was told the visual inspection was normal including the cooling system and the windshield (no cracks, when there was clearly a crack on the driver's side). On the way home, my LR overheated and the engine blew up. When I called to talk to the rep, he said he would have the technician that looked at it give me a call. He never did. I left 3 messages for service dept manager to call over 4 days. He never called. I emailed the dealership manager and he called me a liar. He said he couldn't see where I had called at all on the call log from my cell phone. That's because I called from my office phone. He was more worried about whether or not I actually called than in discussing the problem with the LR. The attitude trickles down from the top! I emailed the dealership owner to talk to him about my LR. He basically said I was the victim of bad luck and that I had never actually asked for diagnostics. So, again, I was called a liar. Worse than that, my truck was running fine before I left it with service department. After leaving it with them, I now need a new engine that costs more than the LR is worth to replace. More

Very disappointed in my experience as they were not willing to give me a fair price on my trade in. I have owned many Range Rover’s products from many dealers and never felt like I was being short chan willing to give me a fair price on my trade in. I have owned many Range Rover’s products from many dealers and never felt like I was being short changed. More

Advertising cars that were never available for sale… showing customer orders on website with pricing. A bit deceptive. showing customer orders on website with pricing. A bit deceptive. More

I have worked with Jay Jackson on a few occasions. I will always ask for him because he is awesome to work with! Revonda Hawkins always ask for him because he is awesome to work with! Revonda Hawkins More

Absolutely best experience I have had purchasing a new car I am new to the Nashville area and walked into Nashville Range Rover to look at a new Range Rover. All of the staff at the dealership made my wife and I am new to the Nashville area and walked into Nashville Range Rover to look at a new Range Rover. All of the staff at the dealership made my wife and I feel like we had been doing business at the dealership for years . Nohigh pressure sale tactics just very informative about the product line. We ended up purchasing a new car from the dealer that day and from sale to delivery the experience was excellent. The staff instantly made us customers for life. I highly recommend this dealer if you are looking for a new Range Rover. More

I am very satisfied with the service of JLR Nashville. Thanks to Mr Jay Jackson for is service ensuring that my vehicle properly taken care of. Super job!!! Thanks to Mr Jay Jackson for is service ensuring that my vehicle properly taken care of. Super job!!! More

Love this place and the experience we had. We took the vehicle demonstration on the rock trail they have there and I have to say that these truly are amazing vehicles. vehicle demonstration on the rock trail they have there and I have to say that these truly are amazing vehicles. More

Games Sales Rep Play I have do not care for sales reps that are not totally upfront with the sales information, in this time where I hear buyers are not as frequent, you w I have do not care for sales reps that are not totally upfront with the sales information, in this time where I hear buyers are not as frequent, you would think that reps would be trained to really try harder, I know that is my focus as a company owner right now. I asked this Jeff Goff, sales rep, do you do leases on recently advertised 2019 specials? , and he said "no we do not do leases on 2019 cars". I then searched and found that some brands do this and if they don't, I asked are their other sources for lease finance for 2019 cars. He then came back and said, "We actually have them. However the rates are not incentivized so the lease will be more expensive then doing a 2020 Lease. We do have 2020 Demos that we can lease." More

Viki and the staff at the Brentwood Land Rover dealership provided my son with exceptional service always friendly and kind. Our Range Rovers are in great shape! Thank you Viki! provided my son with exceptional service always friendly and kind. Our Range Rovers are in great shape! Thank you Viki! More

Once again Land River Nashville and Vicki provided great service. Vicki got me in, a loaner car and out within twenty-four hours. Great service! service. Vicki got me in, a loaner car and out within twenty-four hours. Great service! More