
Land Rover Hilton Head
Hardeeville, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 228 reviews
Rolled in with a problem that could have been severe and they were able to accommodate me, fit me in their schedule and get us back on the road. Thank you! Above and beyond as they say. they were able to accommodate me, fit me in their schedule and get us back on the road. Thank you! Above and beyond as they say. More
I made the mistake of listening to the Range Rover mechanics recommendations. The truck was there over a month waiting on the radiator to arrive. The vehicle was dropped off on December 28th, I did no mechanics recommendations. The truck was there over a month waiting on the radiator to arrive. The vehicle was dropped off on December 28th, I did not pick up the vehicle until January 31st. This was not the first time the truck was having a coolant issue. During the month I had three different advisors, Casey, Vinnie and at the very end, a Leslie. On the day the truck was to be picked up( my advisor at this point was Vinnie) | was asked to wait as they did there final inspections. I picked the truck up late on a Friday afternoon, made it 20 minutes down the road before the vehicle turned off, coasting to a stop. Range Rover had the car towed. They held the vehicle for another 9 days, every day messaging that there were no updates on the vehicle. Finally advisor named Leslie sent a text and a video stating the engine was blown. I listened to their recommendations, incited a $4700 dollar bill, just to pick the vehicle up and only make it 20 minutes towards home. Range Rover I don't need to call your manager, tell him/her to feel free to call me. One would think if you valued yourself in customer service that you would have already called. More
I made the mistake of listening to the Range Rover mechanics recommendations. The truck was there over a month waiting on the radiator to arrive. The vehicle was dropped off on December 28th, I did no mechanics recommendations. The truck was there over a month waiting on the radiator to arrive. The vehicle was dropped off on December 28th, I did not pick up the vehicle until January 31st. This was not the first time the truck was having a coolant issue. During the month I had three different advisors, Casey, Vinnie and at the very end, a Leslie. On the day the truck was to be picked up( my advisor at this point was Vinnie) | was asked to wait as they did there final inspections. I picked the truck up late on a Friday afternoon, made it 20 minutes down the road before the vehicle turned off, coasting to a stop. Range Rover had the car towed. They held the vehicle for another 9 days, every day messaging that there were no updates on the vehicle. Finally advisor named Leslie sent a text and a video stating the engine was blown. I listened to their recommendations, incited a $4700 dollar bill, just to pick the vehicle up and only make it 20 minutes towards home. The entire situation has been terribly upsetting and hurtful. More
This dealership has come a long way in improving their customer service. We are so pleased with the new management. We had a situation recently where we had both maintenance and warranty issues on our Ra customer service. We are so pleased with the new management. We had a situation recently where we had both maintenance and warranty issues on our Range Rover that required a number of conversations at all levels of services management. Our service manager was very accommodating and when he could not answer our questions he engaged the technical support group who know these car inside out . We are extremely satisfied. Now when someone stops me to tell how much they like my car but hesitant to buy one because they were told the service was terrible, I tell them not at Range Rover 😎 Hilton Head and we will gladly continue our relationship with them.. More
First class service , from the initial phone call until i received my car back after the service was completed. Very professional , explained what my car needed, and made sure I had no questions. Cared about received my car back after the service was completed. Very professional , explained what my car needed, and made sure I had no questions. Cared about me amd my car.? More
The service team were great! Madison and Jordan explained everything that my car needed and why. I will continue to come back. Thank you. It drives like a brand new Discovery. Madison and Jordan explained everything that my car needed and why. I will continue to come back. Thank you. It drives like a brand new Discovery. More