Land Rover Buffalo
Williamsville, NY
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41 Reviews of Land Rover Buffalo
Excellent dealership. They treat you and your vehicle very well from the moment you drive up. Very friendly staff and helpful. They treat you and your vehicle very well from the moment you drive up. Very friendly staff and helpful. More
Efficient, on-schedule, pleasant customer service. Requested a loaner but was not accommodated, yet dealership made every effort to provide maintenance within my window of time and did such with succe Requested a loaner but was not accommodated, yet dealership made every effort to provide maintenance within my window of time and did such with success. More
2nd time purchasing a car at Land Rover Buffalo and it has been a great experience both times ! They have the most dedicated and caring salesman who want to see you in your dream car and go above in helpi has been a great experience both times ! They have the most dedicated and caring salesman who want to see you in your dream car and go above in helping so you can just sign and drive ! Thank you Land Rover ! More
First I own two Land Rovers so I and have an appreciate for how Land Rover Dealers are - probably the worst for service to begin with. With that being said, Land Rover Buffalo takes the cake. Purchase my for how Land Rover Dealers are - probably the worst for service to begin with. With that being said, Land Rover Buffalo takes the cake. Purchase my RR Sport HSE 525 last year called for a basic oil change and was told it six weeks just for a basic oil change service. Even demanded to speak to the service manager who said the same thing - offered to get it if I left in a whole day with no loaner service or even a courtesey service. Let me get this straight - COVID happens and fewer loaners as a result. You move to a new building, no cars to sell, can't do a basic oil change for 6 weeks, you sell $100K+ cars with not even a courtesey service - if this is your premium luxury service then Buffalo Land Rover is your dealer. I would absolutely run from the dealership and if you are considering owning a Land Rover in the Buffalo market get used to this type of service. Good thing they have no new cars as they can't service the one they sold. Second issue - right after I purchased the car I had a nail in the tire which thankfully I purchased the tire hazard protection. They quickly processed the claim and installed the tire - problem is the tread does not match (same tire - perhaps a model revision). Poor attention to detail. More
Garrett was very helpful. He arranged test drives on short notice and coordinated all the paperwork, DMV etc. to make the purchase quick and easy. Especially appreciated the flexibility to communicate short notice and coordinated all the paperwork, DMV etc. to make the purchase quick and easy. Especially appreciated the flexibility to communicate via text in order to accommodate my schedule. More
Bought a 2021 Land Rover Discovery, dealing with Garrett Brodie. I have purchased many cars over my years and have purchased 6 Land Rovers. My usual experience with Land Rover salespeople is that they are d Brodie. I have purchased many cars over my years and have purchased 6 Land Rovers. My usual experience with Land Rover salespeople is that they are doing you a favor (not at this dealership but at another state I lived in) and they do not work very hard. Garrett was quite the opposite. He was pleasant, knowledgeable and worked hard. He found exactly what I was looking for and offered me great value. I was very pleased with the experience and will to him again when I am ready for another. I recommend him highly. More
Great all around buying experience. Alex G. is a great salesman. No pressure. This is my second Land Rover purchased from him and my third Land Rover owned. I would highly recommend Northtown Land Rover B salesman. No pressure. This is my second Land Rover purchased from him and my third Land Rover owned. I would highly recommend Northtown Land Rover Buffalo and owning or leasing any Land Rover vehicle. Cheers. More