Lancaster Honda

Finally fixed I bought my Honda Accord in 2016 . Shortly after, my FM radio would cut out. occasionally. I took it into the dealership I was told they were waiting I bought my Honda Accord in 2016 . Shortly after, my FM radio would cut out. occasionally. I took it into the dealership I was told they were waiting for a software update. Finally after a year-and-a-half when I called again, I was hooked up with Jim Monroe, at the service center who actually took the time to look into my problem, found the update which I was beginning to believe didn't exist and fixed my car. I am eternally grateful to him and any service I need in the future, I will seek him out. Thank you Honda and Jim Monroe. More

Great service I give a five star rating to this dealership and especially to Germán Candelaria, because he really took the time to get to know my preferences and se I give a five star rating to this dealership and especially to Germán Candelaria, because he really took the time to get to know my preferences and select the right car and help me get a good price for it. I'd definitely buy again. More

Auto problem I bought my Ridgeline in 2016. In summer of 2017, the "Emissions System problem" light came on and I took my truck in. That's when I met Jim Monroe. J I bought my Ridgeline in 2016. In summer of 2017, the "Emissions System problem" light came on and I took my truck in. That's when I met Jim Monroe. Jim was very pleasant and helpful. I appreciate the great attitude and professionalism. I have to return to the service department again this past Saturday for the same issue. Again, Jim was very helpful. I am a bit upset about the issue (twice in last 6 months), but Jim made the experience easier...thanks Jim 👍 More

Brian Brown is awesome, professional and goes the extra mile I came in to Lancaster Honda for car repairs on my FY2017 honda civic. After great service, I decided to take a look at the new cars. Not intending I came in to Lancaster Honda for car repairs on my FY2017 honda civic. After great service, I decided to take a look at the new cars. Not intending to buy a new car, I was so impressed with the time, care, understanding and assistance as I was quite overwhelmed with myself. Brian Brown calmed my new car owner nerves. I LOVE MY NEW CAR! They worked magic got me a great deal, took over my bad car loan and I came out a winner. More

Loved my experience I recently leased a Honda Civic and was very satisfied with my experience. I dealt with Jordan Reaves and couldn’t have asked for a better car dealer. I recently leased a Honda Civic and was very satisfied with my experience. I dealt with Jordan Reaves and couldn’t have asked for a better car dealer. He made the process quick and easy. I would recommend him to anyone looking to buy or lease a Honda! More

Quick service Our battery terminal corroded and the battery went bad without notice. We were able to get our Odyssey started one last time in our driveway. We calle Our battery terminal corroded and the battery went bad without notice. We were able to get our Odyssey started one last time in our driveway. We called Lancaster Honda and they gave us an appointment the same day. When we dropped the van off at service it wouldn’t start again. They installed a new terminal and battery. Our service advisor even found a coupon to take a little off the bill. We were on our way by noon the following day. If Lancaster Honda didn’t see our van the same day, we would have needed a tow truck and my wife would have been without the van for a longer time. Thank you for helping a family in need. More

Found a great car Le'Mark Hollenshed was professional, curteous, and a great pleasure to work with. There was no pressure and he was very informative. Highly recommende Le'Mark Hollenshed was professional, curteous, and a great pleasure to work with. There was no pressure and he was very informative. Highly recommended. He found the exact type of car that I was looking for. More

New car purchase a 2018 Honda Odyssey Both my Wife and I found dealing with Jordan Reaves of the Lancaster Honda dealership very fruitful. Jordan very professionally and personably answere Both my Wife and I found dealing with Jordan Reaves of the Lancaster Honda dealership very fruitful. Jordan very professionally and personably answered our questions and provided the specific car we were wanting to purchase at the best price compared to several other Honda dealerships. We found him to be a man of his word. If he said he was going to do something and gives us a quote, he stuck to his word and never tried the :"Bait and Switch" and "Add-Ons" often practiced by other dealerships. We heartily recommend him as a the guy to see if you want a new Honda. Brian King handled the financial details and did a quick thorough job. Lancaster Honda should be proud of these two employees. More

Maintenance service Stacia Delaney was very helpful. She was friendly and went over everything indicated in the point inspection. Stacia let me know that the cabin filter Stacia Delaney was very helpful. She was friendly and went over everything indicated in the point inspection. Stacia let me know that the cabin filters needed to be changed. She made the accommodations to have them replaced the same day, and said it would be another half hour from the time estimate given at the time the car was dropped off. More