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Lancaster Honda
Lancaster, CA
174 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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174 Reviews of Lancaster Honda
April 18, 2025
Had a terrible experience with Ray Angosung. The guy is so unprofessional he was cussing at his salesman in front of my children! And acting like he could because he was “the boss.” The guy is so unprofessional he was cussing at his salesman in front of my children! And acting like he could because he was “the boss.” More
by Jack I.
Employees Worked With
Ray Angusung
April 15, 2025
I just bought my car with Tommy Kuper. . 100% recommend Tommy for any of your buying needs. He's straight forward, and easy to get along with. Ill definitely buy with him again. . 100% recommend Tommy for any of your buying needs. He's straight forward, and easy to get along with. Ill definitely buy with him again. More
by amycurlee27
Employees Worked With
Tommy Kuper
March 25, 2025
From start to finish, Lancaster Honda was helpful and eager to make the purchase of my new car a great experience. I wouldn’t hesitate to buy another vehicle from Lancaster Honda. Thanks, Jered! (My kind eager to make the purchase of my new car a great experience. I wouldn’t hesitate to buy another vehicle from Lancaster Honda. Thanks, Jered! (My kind & gifted salesperson.) More
by Rudolph
Employees Worked With
Jered
January 06, 2025
If I could, I would leave at zero stars due to, Cody Broderick, the service manager. I had an issue with my car and the rental. My vehicle sat at their dealership for over a month and a half. I finall Broderick, the service manager. I had an issue with my car and the rental. My vehicle sat at their dealership for over a month and a half. I finally went in and asked what was going on. My car had not been touched. I saw that it had not moved since I had dropped it off and I was told that the mechanic was on vacation and wouldn’t be back for another week. All the while, I am paying for a rental out of my pocket. When I a called and complained to the service manager, Cody Broderick, not only was he unprofessional but screamed at me over the phone and told me I had issues and I was a liar. He then did a conference call, over speaker with one of the team members who told me my vehicle would be worked on in a timely manner and there was a back-and-forth with the team member saying she never said this and myself saying that she did. Again, Cody then called me a liar, and then proceeded to hang up on me. A day later, the service manager, Cody Broderick, called and apologized to me. He told me, “he just was having a bad day”. You’re having a bad day so you scream at a customer and pass your frustration out on them? Oh, thank you, now I had a bad day as well. He was beyond unprofessional. My cars issue was never fixed, I still have issues with my Honda CRV to this day but, I refuse to ever return to the Honda dealership in Lancaster, California. Not only are they abusive, but they don’t take care of the problem. They just want money and if they’re having a bad day, take it out on their customers. Listen when you work you take your emotions out of it you separate your personal life from work! I will never go back to Honda or buy from them ever again due to his unprofessionalism. More
by Marne Conklin
Employees Worked With
Cody Broderick
October 16, 2024
I worked with Nathan Talamantas to buy my Honda HRV and I am incredibly impressed. He was such a genuine and honest person to work with and made sure I had one of the best experiences buying a car possible. am incredibly impressed. He was such a genuine and honest person to work with and made sure I had one of the best experiences buying a car possible. From start to finish he showed exceptional knowledge and expertise as well as treating me with full honesty and service. I really appreciate everything about this dealership and how great of an experience it was buying my car at Honda Lancaster because of Nathan. I would recommend Nathan and his team to all of my friends and family. Very happy customer! 10/10 More
by Morgan C
Employees Worked With
Nathan Talamantas
October 02, 2024
Bought 2025 Pilot on Memorial Day 2024, and have problems with driver window rolling down. Service person NEVER gets back to get this fixed. Repeated emails and no response till I call and leave a nasty mess with driver window rolling down. Service person NEVER gets back to get this fixed. Repeated emails and no response till I call and leave a nasty message. Well, that only worked once. Still trying to get this fixed. Not impressed at all with their service More
by smligon67
Employees Worked With
Audra (service center)
December 18, 2023
Hi, I went for oil change, and they never have a service manager he always is on vacation, They have a special $99 and I had a Costco cupón and they do not combine , but I read restriction and it do not s manager he always is on vacation, They have a special $99 and I had a Costco cupón and they do not combine , but I read restriction and it do not say anything like it I just let it go but always they have issues with the representatives, the guy that helped me he got mad cos I told him I have a cupón And he made his paper work already Whatsoever bad actitud always with some of them , that’s way they always are hiring new people More
by gretas
Employees Worked With
Mark
September 21, 2023
I have been to a few Honda Service Departments through my different cars lives, and by far Honda Lancaster has had the worst service I have had to deal with. They never answer the phone when you call, or do different cars lives, and by far Honda Lancaster has had the worst service I have had to deal with. They never answer the phone when you call, or do they call you when your vehicle is done, they text, so you can't ask any questions. Finally, when I picked up my car, they had me waiting 20 minutes before they brought it out. Never coming to this Honda dealership for Service again. More
by Raymond Dunkerley
Employees Worked With
Yasmin
