Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lancaster Dodge Ram FIAT
Lancaster, PA
331 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
331 Reviews of Lancaster Dodge Ram FIAT
Verified Customer
August 19, 2024
The service center has always been accommodating to my vehicles service needs. They know who I am when I come in and are always friendly. They are the reason I continue to bring my vehicles back for servi vehicles service needs. They know who I am when I come in and are always friendly. They are the reason I continue to bring my vehicles back for service. I live 40 minutes away and have access to a dodge.dealership near my home but Dennis, Terry and Kristie provide excellent customer service that continues to keep me coming back. More
by Trunal
Employees Worked With
Terry and Kristie, Rafael Tejeda, Dennis Garlinger
August 16, 2024
I was there for an airbag recall, which was free. I must say that I was treated like their best customer. Gentleman in the sales area walked me inside to the service area. Once there, the 2 women I must say that I was treated like their best customer. Gentleman in the sales area walked me inside to the service area. Once there, the 2 women on duty were cheerful and welcoming. Car was finished long before the expected time. Seriously makes me think about buying my next vehicle here. Thanks Lancaster Dodge! More
by bowbird
Employees Worked With
Don't recall any names
August 15, 2024
Very accommodating, given the circumstances. Dennis Garlinger pulled out all the stops to make sure I had a loaner truck for the weekend up at my lake house. Given the issues with my personal v Dennis Garlinger pulled out all the stops to make sure I had a loaner truck for the weekend up at my lake house. Given the issues with my personal vehicle being repaired, I didn’t miss a beat in my plans for the week or weekend , thanks to Dennis and the team at Lancaster Dodge. Exceptional customer service. On top of all that, my repair only cost what I was quoted , despite the additional issues found , upon workin on my truck. Jim Rhoads More
by JRHOADS1
Employees Worked With
Kristi and Terry the service writers. , Dean Pugliese, Dennis Garlinger
August 14, 2024
Lancaster dodge ram Fiat has a fine service department. Good people who are interested in your business and perform great service and value to your vehicle. Keep up the good work. Shall be a returning cust Good people who are interested in your business and perform great service and value to your vehicle. Keep up the good work. Shall be a returning customer. Thanks 😊 More
by JT
Employees Worked With
Dean Pugliese, Ron Shertzer, Rafael Tejeda, Nick DeLarso, Dennis Garlinger
August 14, 2024
One of the best if not, the best car buying experiences I’ve ever had the sales staff there was very professional and had an excellent time thank you guys so much I’ve ever had the sales staff there was very professional and had an excellent time thank you guys so much More
by jgettle1987
Employees Worked With
Dean Pugliese, Ron Shertzer, Rafael Tejeda, Nick DeLarso, Dennis Garlinger
August 06, 2024
It was very clean and they try there best to work with you. He’s very nice and talk thru the whole process with you. The manager was cool too. Love the car you. He’s very nice and talk thru the whole process with you. The manager was cool too. Love the car More
by gatesavequeen
Employees Worked With
Dean Pugliese, Ron Shertzer, Rafael Tejeda, Nick DeLarso, Dennis Garlinger
