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Lancaster Dodge Ram FIAT

Lancaster, PA

4.7
331 Reviews
Call Dealership (717) 553-0629

1475 Manheim Pike

Lancaster, PA

17601

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331 Reviews of Lancaster Dodge Ram FIAT

August 21, 2023

Slow service and didn’t notify me when done. Poor waiting area. Was not just this time but has happen in the past. More

by daviscl4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Pugliese
Report | Print
Aug 21, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review. Please accept our apologies for not notifying you when your car was finished. We just found out that our "text" service that you were using to contact us is having some issues. I verified that our service department did send the text that your vehicle was done and it shows that the text went through. Again, please accept our apologies for any iinconvenience this may have caused you. We do value you as a customer and appreciate your business. Dean Pugliese, GM

August 21, 2023

Lancaster Dodge. ..People that keep their word, know what they are doing, get it done timely and are some of the nicest people I've ever met!!! More

by PHOENIX382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri & Dennis, Excellent People
Report | Print
Aug 22, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business.

August 18, 2023

Every time I bring my truck in, I get it back and I’m happy with it. Plain and simple. More

by sonoma97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Herr, Dean Pugliese
Report | Print
Aug 18, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate your business.

August 17, 2023

Dean Rafael great guys to deal with I'm done No more Ok This is a joke More

by mcristino241
Recommend Dealer
Yes
Employees Worked With
Dennis and Christine
Report | Print
Aug 17, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We value and appreciate you and your business.

August 14, 2023

Always efficient and competent service at Lancaster Dodge. Techs & service writers are helpful and knowledgeable More

by safeforsrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teri & Kristy, Doug Herr, Dean Pugliese, Ron Shertzer, Rafael Tejeda, Dennis Garlinger
Report | Print
Aug 16, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate and value your business.

August 05, 2023

The staff was very helpful and friendly. Rafael was my leasing agent and he was able to get me into a brand spanking new Big Horn! I'm extremely satisfied. A big THANK YOU goes out to the te More

by jguidroz93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Herr, Dean Pugliese, Ron Shertzer, Rafael Tejeda, Nick DeLarso, Dennis Garlinger
Report | Print
August 04, 2023

Great dealership! Everyone is kind and helpful - sales, service and parts - a full service dealership! More

by kawalls1382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Garlinger
Report | Print
August 02, 2023

Great great great great great great great great great great great great great great great More

by kenscode
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Ron Shertzer
Report | Print
July 30, 2023

The ladies office are Excellent customer service . The price for the minimum service is really height . More

by Nexiacosta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri
Report | Print
July 26, 2023

Great people excellent service I would not go anywhere else. If you’re looking for SRT challengers demons, this is the place to go. More

by kenscode
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Ron Shertzer
Report | Print
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