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Lancaster County Subaru

East Petersburg, PA

4.7
143 Reviews

5260 Main St

East Petersburg, PA

17520

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143 Reviews of Lancaster County Subaru

December 01, 2021

I was very happy with my salesmen Sue. She took care of everything for me. I like the dealership and service department More

by DONT HAVE ONE
Recommend Dealer
Yes
Employees Worked With
Sue
Dec 02, 2021 -

Lancaster County Subaru responded

Thank you for your review! We're so happy to hear that Sue took great care of you! See you next time at Lancaster County Motors Subaru!

November 29, 2021

James Winters and his team were courteous and efficient and had my car done and ready for pick-up in a short amount of time. More

by VHAPPYDAYS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Winters
Nov 30, 2021 -

Lancaster County Subaru responded

We're thrilled to hear James provided such excellent care during your service visit! Thank you for taking the time to leave us your five-star review!

November 29, 2021

This is the second new Outback I got at Lancaster Subaru. Both were through sales associate Jerry Thomas. Jerry is a great guy to deal with. More

by Dave P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Thomas
Nov 30, 2021 -

Lancaster County Subaru responded

Hi Dave, thank you for visiting Jerry at Lancaster County Motors Subaru! We appreciate your 5-stars!

November 20, 2021

Always have a good service experience there, and the employees are very pleasant and helpful. More

by Phys_e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 23, 2021 -

Lancaster County Subaru responded

This is so great to hear! Thank you for leaving Lancaster County Motors Subaru such a great five-star review!

November 19, 2021

The technician began to work on my vehicle shortly after I delivered it. Soon after I received a phone call explaining what needed attention in order to pass inspection. I was given the costs as well as th More

by Grammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 22, 2021 -

Lancaster County Subaru responded

We're happy to hear the Lancaster County Motors Subaru team gave you five-star care! We hope you come back to see us for your next service appointment! Thank you!

November 11, 2021

We had no appointment, yet Subaru quickly took care of the wife’s car, Subaru maintenance did a great work and fixed heating system in a timely matter. Thank you Subaru. More

by guzz5168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All Subaru maintenance department staff/team.
Nov 12, 2021 -

Lancaster County Subaru responded

It was our pleasure to serve you! Thanks for trusting the Lancaster County Motors Subaru team with your wife's vehicle and please don't hesitate to reach out if we can be of service again in the future!

Nov 12, 2021 -

guzz5168 responded

Thank you very much. Pete Guzman BSN-RN

November 04, 2021

Everyone there is very friendly, kind and thoughtful - besides being helpful as well, concerning the fact that I didn't have my insurance card with me. More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Winters, Chad Clark, the cashier, whose name I don't remember
Nov 05, 2021 -

Lancaster County Subaru responded

Thank you for these kind comments about our team, Elaine! It was a pleasure having you visit us here at Lancaster County Motors Subaru and we hope to see you again next time!

October 15, 2021

My first experience with a Subaru dealership has been great and I really liked the layout and cleanliness of this dealership. More

by Vml1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kraybill
Oct 15, 2021 -

Lancaster County Subaru responded

Thank you for the awesome feedback and review! We're glad we could make your first visit to a Subaru dealership a five-star experience!

September 28, 2021

This is the third car I have leased with them. My experience with both the sales team, especially Gary, and the service people has always been excellent. More

by Skepner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Tabbutt and Ronnie Alexander
Sep 28, 2021 -

Lancaster County Subaru responded

Thank you for your loyal business! We're truly grateful to have you as a Lancaster County Motors Subaru customer and we look forward to seeing you at your next visit!

September 04, 2021

I was in and out quickly the service advisor was fantastic ....he came to me before any work was done to see if I wanted it done ....reasonably priced so I got it done ....I will def be back next ye More

by cocobuttercreme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick,Anna
Sep 06, 2021 -

Lancaster County Subaru responded

We are so happy to hear that you had such a great time working with our team at Lancaster County Motors Subaru! Thank you so much!