Lancaster County Subaru

Always have a good service experience there, and the employees are very pleasant and helpful. employees are very pleasant and helpful. More

The technician began to work on my vehicle shortly after I delivered it. Soon after I received a phone call explaining what needed attention in order to pass inspection. I was given the costs as well as th I delivered it. Soon after I received a phone call explaining what needed attention in order to pass inspection. I was given the costs as well as the approximate completion time. Both estimations were accurate. More

We had no appointment, yet Subaru quickly took care of the wife’s car, Subaru maintenance did a great work and fixed heating system in a timely matter. Thank you Subaru. the wife’s car, Subaru maintenance did a great work and fixed heating system in a timely matter. Thank you Subaru. More

Everyone there is very friendly, kind and thoughtful - besides being helpful as well, concerning the fact that I didn't have my insurance card with me. besides being helpful as well, concerning the fact that I didn't have my insurance card with me. More

My first experience with a Subaru dealership has been great and I really liked the layout and cleanliness of this dealership. great and I really liked the layout and cleanliness of this dealership. More

This is the third car I have leased with them. My experience with both the sales team, especially Gary, and the service people has always been excellent. experience with both the sales team, especially Gary, and the service people has always been excellent. More

I was in and out quickly the service advisor was fantastic ....he came to me before any work was done to see if I wanted it done ....reasonably priced so I got it done ....I will def be back next ye fantastic ....he came to me before any work was done to see if I wanted it done ....reasonably priced so I got it done ....I will def be back next year for inspection time .....the staff there is rally courteous and helpful More

I recently had my car serviced with Derek as my advisor. Derek is excellent at what he does, he is so very pleasant, patient, explains everything. Derek is very knowledgeable and goes above and beyond to as Derek is excellent at what he does, he is so very pleasant, patient, explains everything. Derek is very knowledgeable and goes above and beyond to assist with service. I never worry when he helps me. Subaru can be very proud to have Derek as an employee. More

In 2019 I bought two Subaru's from Lancaster County Subaru, one a Forrester and the other an Impreza. Both of these vehicles are just super vehicle's to drive. Our salesman Cameron Epp sat down with Subaru, one a Forrester and the other an Impreza. Both of these vehicles are just super vehicle's to drive. Our salesman Cameron Epp sat down with us and explained things in detail, took his time to discuss any options we may have wanted, explained the warranty to us and generally was just a darn nice salesman to work with. I must say being 73 years old I have had to buy from many dealerships and sales people. Going to Lancaster County Subaru I did not feel pressured to buy anything, did not have somebody running out of the showroom simply because I was looking at vehicles on the lot. All the people even in the service department are really super nice. I am looking at purchasing another Subaru and guess where I am shopping? Lancaster County Subaru!! In all my years of buying cars these people have been a breath of fresh air for me. Think I am kidding you? Go shopping for a car in York County. The people are like vultures in York County, you can't simply walk the lot because somebody will come out and pounce on you like a vulture. This does NOT happen at Lancaster County Subaru. And by the way, that new car I want? I am going through the same salesman. Cameron is polite, treats his clients with respect and without a doubt is not a high pressure salesman. Fact is, Cameron is pretty much a laid back type of person. He will explain things to you. When I asked about certain options, options that would cost a couple of thousand dollars more on the sticker price, he honestly explained to me if it was just something for dressing up the vehicle, or something that was truly necessary for protection of, like the under carriage, door seals, door trim etc. I appreciate his honesty. He could have just agreed with me and made a bigger commission (if that is how he gets paid), but he did not try to sell me options I did not need for my vehicle. This dealership has always treated me and my wife very well and I just can't say enough good things about the dealership and their staff. Love this dealership!!! More

Jason Bluestein was great to work with - a 10 on my rating scale. Easy to deal with on financing as well. Great dealership with good service dept. rating scale. Easy to deal with on financing as well. Great dealership with good service dept. More