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Lancaster County Subaru

East Petersburg, PA

4.7
140 Reviews

5260 Main St

East Petersburg, PA

17520

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140 Reviews of Lancaster County Subaru

June 18, 2022

They are friendly, helpful and attentive to my physical needs. MyAscent is the 2nd Subie I have purchased. Keep on doing the same. More

by Mckinnisronald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Walters
Jun 23, 2022 -

Lancaster County Subaru responded

This is excellent to hear! Thank you for coming to Lancaster County Motors Subaru for your newest Subaru purchase! Enjoy the Ascent!

June 05, 2022

Have repeatedly been unable to advise, fix or diagnosis 2 different issues with our car More

by Stottfamily4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathryne
Jun 07, 2022 -

Lancaster County Subaru responded

Hello - I'm glad we were able to talk after you left this review concerning the issues with your vehicle. As our conversation went we try our best to provide the best for all of our customers but intermittent conditional problems can be difficult to diagnose without duplication or fault codes left to discover. Hopefully, one of the options we spoke about will work to your advantage. Steve.

May 13, 2022

As always, the dealership was highly efficient and a pleasure to deal with. They never fail to impress me with their professionalism More

by Herr266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
May 16, 2022 -

Lancaster County Subaru responded

Thank you for being a Lancaster County Motors Subaru customer! We appreciate your continued support and look forward to your next visit!

May 09, 2022

Service was excellent. I was in and out in approx. one hour. The Service Advisor actually saved me money, stating the tires were new and did not require balancing. At ch More

by Millersg59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Walters
May 09, 2022 -

Lancaster County Subaru responded

This is what we like to hear! We're so happy that our team provided you with a positive experience! We appreciate your review and look forward to working with you next time at Lancaster County Motors Subaru!

April 19, 2022

Very polite and helpful, quick response. Did what they could to make their customers happy . Very clean and organized and timely done! More

by juliefullum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Shellhamer and Ronnie Alexander
Apr 19, 2022 -

Lancaster County Subaru responded

This is what we like to hear, Julie! Thank you for sharing your experience working with our team! -Lancaster County Motors Subaru

April 08, 2022

Oil change and tire rotation today, got a phone call to come in early. Waste of time as my car sat in write up area until my scheduled appointment waiting for a technician. Work was completed. No new lube More

by Davod0225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name
Apr 12, 2022 -

Lancaster County Subaru responded

Hello - I'm sorry to hear you're disappointed and would like the opportunity to discuss this in further detail with you. Please contact me at your earliest convenience. Thanks, Ryan Ford, 717-569-4514 ext 1401

March 29, 2022

Professional. Efficient. Transparent. Customer advisor knowledgeable and easy to work with. Loaner car when needed. Highly recommend. More

by apetrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross and Derek
Mar 30, 2022 -

Lancaster County Subaru responded

Thank you for the wonderful feedback! We appreciate you trusting the Lancaster County Motors Subaru team with your service needs and look forward to your next visit!

March 22, 2022

Very professional staff and down to earth responses to all of my questions. No car dealer hanky panky. More

by leeds
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bluestein
Mar 23, 2022 -

Lancaster County Subaru responded

Thank you! We're glad we could make this a great experience! - Lancaster County Motors Subaru

March 19, 2022

Stopped in without an appointment was treated with a smile from Coleen replaced a warranty item no fuss out in 15 Minutes. It was Saturday morning no problem took me right in . Always happy with their p More

by Ethel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleen …..Service rep .
Mar 22, 2022 -

Lancaster County Subaru responded

We're so pleased that Coleen made the warranty service easier for you! Thank you for being a Lancaster County Motors Subaru customer, Ethel!

March 01, 2022

Great customer service. Our salesperson, Mike Reily, was attentive, financing dept was very friendly and informative. Highly recommend Lancaster Subaru. We went back and bou More

by Carla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reily
Mar 03, 2022 -

Lancaster County Subaru responded

Thank you for trusting Lancaster County Motors Subaru with your business, Carla! We're happy to hear that Mike & the team provided you with such wonderful service and we look forward to working with you again in the future. Take care!

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