
Lancaster County Subaru
East Petersburg, PA
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143 Reviews of Lancaster County Subaru
I was interested in a Subaru Outback and had made an appointment to see it. Robert my salesman took wonderful care in instituting the transaction. Understanding how making a big purchase can be overwhel appointment to see it. Robert my salesman took wonderful care in instituting the transaction. Understanding how making a big purchase can be overwhelming Robert was great in going over everything. Never did I feel pressured or intimidated. His knowledge of the car and details were excellent. Thank you Robert for being my salesman that day. Your outstanding customer service helped me with my dilemma and I gained confidence with my decision. I loved the friendly atmosphere of the business and the importance placed on customer care. Thank you! More
It was a great experience with Jeff Ober we just purchased our 2nd vehicle from him, he is the best. A young lady her name was Kelly took care of the paperwork she was great as well very knowledgeab purchased our 2nd vehicle from him, he is the best. A young lady her name was Kelly took care of the paperwork she was great as well very knowledgeable More
Service was excellent. I was in and out in approx. one hour. The Service Advisor actually saved me money, stating the tires were new and did not require balancing. At ch I was in and out in approx. one hour. The Service Advisor actually saved me money, stating the tires were new and did not require balancing. At checkout, I realized I forgot a coupon for an oil change, however, it was honored anyway. More
Very polite and helpful, quick response. Did what they could to make their customers happy . Very clean and organized and timely done! Did what they could to make their customers happy . Very clean and organized and timely done! More
Oil change and tire rotation today, got a phone call to come in early. Waste of time as my car sat in write up area until my scheduled appointment waiting for a technician. Work was completed. No new lube come in early. Waste of time as my car sat in write up area until my scheduled appointment waiting for a technician. Work was completed. No new lube sticker on windshield, grease on gear shift. Something’s wrong at the dealership, never had an issue until today. Disappointed for sure More
Professional. Efficient. Transparent. Customer advisor knowledgeable and easy to work with. Loaner car when needed. Highly recommend. Efficient. Transparent. Customer advisor knowledgeable and easy to work with. Loaner car when needed. Highly recommend. More