
Lambert Buick GMC
Cuyahoga Falls, OH
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Drove 1 hour to look at 2 cars after contacting dealer 1 hour before. Got there both cars were sold! Sales guy Pat attempted to upsell to another car and Allyssa online texted later sorry. Here’s the th hour before. Got there both cars were sold! Sales guy Pat attempted to upsell to another car and Allyssa online texted later sorry. Here’s the thing, I used the instand messenger from their web site and even texted them the stock numbers and they responded both were on the lot. Major time waisted, very poor sales tactic and team work. More
Gerald made this the easiest car buying experience I ever had. He was informative and helpful throughout the whole process. I wouldn’t hesitate to buy from him again. had. He was informative and helpful throughout the whole process. I wouldn’t hesitate to buy from him again. More
wonderful experience everyone is great. John Sdono is so helpful and truthful on their products. It shows he cares and is not just trying to sell you something to make a everyone is great. John Sdono is so helpful and truthful on their products. It shows he cares and is not just trying to sell you something to make a dime. More
I was very welcomed and felt comfortable in the dealership. All the people were kind and very helpful. I am happy with my vehicle purchase. dealership. All the people were kind and very helpful. I am happy with my vehicle purchase. More
Excellent - worked fine Friendly, clean, good atmosphere, no pressure I would recommend this dealership to friends and family. The service was quick and I felt like I was get Friendly, clean, good atmosphere, no pressure I would recommend this dealership to friends and family. The service was quick and I felt like I was getting the best advertised deal when I arrived. no surprises. More
Sales experience Pat our salesperson had everything ready to go. Time waiting for our new vehicle to be ready was minimal. If your time is important then Lambert is Pat our salesperson had everything ready to go. Time waiting for our new vehicle to be ready was minimal. If your time is important then Lambert is the place to visit. More
Great Dealership! Will Spencer was a fantastic salesman to work with. Very honest and upfront. I would recommend anyone to wanting to buy a vehicle to contact Will Spen Will Spencer was a fantastic salesman to work with. Very honest and upfront. I would recommend anyone to wanting to buy a vehicle to contact Will Spencer! More
service Josh was very efficient in his check in. He said the car would be finished in about an hour and it was done in less than an hour. Josh was very efficient in his check in. He said the car would be finished in about an hour and it was done in less than an hour. More
I’ll never buy a vehicle from another dealership then Lambert! Nothing but exceptional customer service. Completely professional, knowledgeable and comfortable. This was the third vehicle we bought fro Lambert! Nothing but exceptional customer service. Completely professional, knowledgeable and comfortable. This was the third vehicle we bought from Gerald Ariyam, and honestly we couldn’t have been happier with the complete transaction. We never felt pressured either from Gerald or the finance manager. We drove 25 miles to get to this dealership, and would recommend anyone do the same! More
Sales and service standards are excellent Caleb and Nathaniel were most helpful in guiding me through the end of a lease transaction and made it easy to transition into a new lease. Both gentl Caleb and Nathaniel were most helpful in guiding me through the end of a lease transaction and made it easy to transition into a new lease. Both gentlemen are knowledgeable, efficient, friendly, and honest. They asked questions to determine what was best for my needs. Not mechanical one-size-fits-all questions, but heartfelt questions to truly fit me to the right car, the right financing, and the right lease. We have been long time loyal Lambert customers for both purchasing and service needs. Caleb and Nathaniel set the standards for honesty and for quality customer service. More