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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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March 25, 2023

Kept me informed of what was going on with my service and found issues before they became serious. More

by mgreene1832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 25, 2023

Chuck was helpful and polite. He did a good job and I appreciate that a lot. More

by WTT71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2023

Good experience - knowledgeable service advisor, kept me updated on status, reasonable time to perform service. More

by tla0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2023

Very customer friendly. Very detailed with their service to their customers. Awesome sales and service departments. More

by roberthwhaleyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Farley
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Sep 15, 2023 -

roberthwhaleyiii responded

You’re very welcome

March 24, 2023

I was called about a car on Wednesday night and I called but haven’t spoken to anyone about it. More

by JOEY.M.MAGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Farley
Mar 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the honest review. We would like to learn more about this experience. Please reach out to our customer relations team at wevans@lakenormanchrysler.com

March 24, 2023

Nick was great in commercial, finished in a timely fashion and kept me informed through the day More

by boswholesaleflorist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Commercial, Ty Murrell
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2023

I got a letter in the mail from Brian (general Sales Manager) to come in and have my car appraised. I needed to make an appointment with him, so I called and his assistant scheduled the appointment. Whe More

by mackenzie5
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Willie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Burner, Ty Murrell, Grant Baker
March 24, 2023

In and out in a timely manner. Service desk person is as very polite and upfront on the wait time. More

by cgoodrum22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2023

Excellent service by Chuck on this visit. We had a lot of maintenance due, and he explained all of the service that was required. He is a great representative for your company! More

by dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2023

This was a very good experience while at the dealership getting some work done on my vehicle. The work was done in a timely manner. Thank you 😊 More

by robert_mccollough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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