Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,544 Reviews
Call Service Center (414) 281-5000

2,544 Reviews of Lake Chevrolet - Service Center

Sort by
September 27, 2023

I wanted to claim my warranty that I got from a different Chevrolet showroom but apparently I can't do it. More

by Ali
Recommend Dealer
No
Employees Worked With
Jeanette Fiorita
Report | Print
Oct 05, 2023 -

Lake Chevrolet responded

Thank you for sharing your recent experience with us, and we appreciate your feedback. We understand your frustration regarding your warranty claim, and we want to clarify the situation to provide a better understanding. Warranty claims can sometimes be a bit complex, and it's important to note that warranties are sometimes tied to the specific dealership where the vehicle was purchased. While we strive to assist our customers to the best of our ability, warranty claims originating from a different dealer may require you to return to the dealership where the vehicle was initially purchased. We understand that this may be inconvenient for you, and we apologize for any confusion or frustration this may have caused. It's our priority to ensure that our customers have a smooth and hassle-free experience with their warranties. We encourage you to reach out to the dealership where you purchased your vehicle for further assistance with your warranty claim. Please don't hesitate to contact us if you have any additional questions or need further clarification. We value your business and are here to assist you to the best of our abilities within the guidelines of our warranty policies. Once again, we apologize for any inconvenience you've experienced.

September 25, 2023

Steve always goes above and beyond for me. I never leave dissatisfied. He is the best. More

by marcogooden@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
Report | Print
Sep 27, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2023

I love going to Lake. It’s clean, efficient, and friendly! Steve is awesome and always communicates well More

by fdeet_3omry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
Report | Print
Sep 27, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. If you have any further questions, please give us a call. We're always happy to help!

September 25, 2023

I was glad I could get our fleet vehicle in to change a headlight without an appointment. Craig said it would take just a few minutes. After 1hr 15min in the waiting area I inquired what was going on. T More

by J.Meacham
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Lake Chevrolet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (414) 281-5000 so we can work towards a resolution.

September 23, 2023

Excellent service. Great staff. My wait was not long. I highly recommend customers to take vehicles for their service needs. More

by esmi.rodriguez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Thomas
Report | Print
Sep 26, 2023 -

Lake Chevrolet responded

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

September 22, 2023

Fantastic service, knowledgeable staff, clean environment! Would definitely recommend!! Warm and welcoming hospitality! Absolutely doing business here again More

by terrancek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
Report | Print
Sep 25, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2023

Very friendly and efficient Very informative and easy to work with and made to feel at home More

by krolr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2023

They quoted a price that was 30% higher than the actual price and then tried to tell me they gave me a 10% military discount because I am a disabled veteran. Why not just say they gave me a bad quote? Why More

by annastape
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Craig Pozarski
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Webler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Thomas
Report | Print
Oct 05, 2023 -

Lake Chevrolet responded

Thank you for taking the time to share your recent experience with us. We sincerely apologize for any confusion and frustration you encountered during your interaction with our team. Your feedback is important to us, and we'd like to address your concerns. First and foremost, we deeply regret the discrepancy between the quoted price and the actual price you were charged. This is certainly not the level of transparency and accuracy we strive for. We acknowledge that the initial quote should have been more accurate, and we are taking steps to ensure our pricing estimates are as precise as possible moving forward. Regarding the issue of the military discount, we apologize for any misunderstanding. Our intention was to show appreciation for your service as a veteran by providing a discount. However, if this was not properly communicated or if it seemed misleading in any way, we apologize for any confusion. We want to assure you that our commitment to honoring and supporting our veterans is genuine, and we will take this feedback as an opportunity to improve our communication and transparency in this regard. Once again, we apologize for any inconvenience or frustration you've experienced, and we appreciate your patience and understanding as we work to rectify this situation.

September 20, 2023

Great help and support. I was in and out in no time at all it was amazing More

by tonyj188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

September 19, 2023

Nick Harmon did a great job investigating into a matter that no one else had no known knowledge of what was going on. I am be very happy with the results More

by Makkirksey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Webler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Thomas
Report | Print
Sep 24, 2023 -

Lake Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

1
...
50
51
52
...
255