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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,613 Reviews
Call Service Center (414) 281-5000

2,613 Reviews of Lake Chevrolet - Service Center

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November 30, 2023

Good service. answered questions.nice people.were very polite.clean atmosphere. Would goto again if need be. More

by patrickwildt59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic that worked on my truck was helpful., Juliana Martin
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Dec 01, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2023

Misrepresented the warranty. Inconsistent messaging. Lacking follow-up. Disappointed and I would not recommend this dealership. More

by rkonop1
Recommend Dealer
No
Employees Worked With
General Manager - Jim Schlict
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Jan 04, 2024 -

Lake Chevrolet responded

Thank you for sharing your feedback regarding your experience with us. We are truly sorry to hear that you felt disappointed with the service you received. Understanding and rectifying these issues is important to us. Misrepresentation is never our intention, and we apologize if there was any confusion or misunderstanding in this regard. We strive to provide clear and accurate information to all our customers, and it seems we fell short in your case. Inconsistency in messaging can be frustrating, and it is a matter we take seriously. We are committed to improving our communication processes to ensure that our customers receive consistent and reliable information from all members of our team. We also acknowledge the significance of timely and effective follow-up. Your experience indicates that we need to review and enhance our follow-up procedures. Please know that your feedback provides valuable insights that will help us in making necessary improvements. Thank you again for your feedback.

November 30, 2023

Very nice people Usually don't like going to dealerships, but when there are Knowledgeable & nice people, the experience is very pleasant More

by gary.juliamik
Recommend Dealer
Yes
Employees Worked With
Willy & Steve
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Dec 04, 2023 -

Lake Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

November 30, 2023

Nice guy. I dealt with him before. He’s not pushy and remembers you from your last visit. More

by vdpsternig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Lake Chevrolet responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

November 29, 2023

Car was repaired within a good time frame. Great customer service. The car now runs like a champ More

by Socraeblu2534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
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Dec 01, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Keep in touch with customer and give detailed information, easy to work wigh in general More

by Dragonfly7171
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat
Report | Print
Dec 01, 2023 -

Lake Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

What Others Say I appreciate their follow up when their service took longer than I expected. Thank you The cleanest facilities I've ever seen for a car dealership. The service was done in the time frame More

by brent.lopata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Lake Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Chevrolet, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2023

I appreciate their follow up when their service took longer than I expected. Thank you More

by Jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Lake Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 28, 2023

The cleanest facilities I've ever seen for a car dealership. The service was done in the time frame promised. Can't imagine it could be better. More

by BoyerDad
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Allen
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Dec 01, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2023

It was my first experience Jose was great with assisting me very patient nice place will be back More

by shanon1012
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz
Report | Print
Dec 01, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. We're looking forward to your next visit with us!

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