Lake Chevrolet - Service Center

You tried to charge me 800 dollars more than the initial quote. We agreed upon 2000 dollars on the work done. Later to find out other mechanics would have done it for half the price. I feel your service dep quote. We agreed upon 2000 dollars on the work done. Later to find out other mechanics would have done it for half the price. I feel your service department practices are predatory and grossly overpriced and I will not refer anyone to you nor return for services at your establishment. More

This dealership has an awesome service department. They follow through to resolve problems, and are not afraid to reach out to GM experts if they can’t resolve it. They follow through to resolve problems, and are not afraid to reach out to GM experts if they can’t resolve it. More

I have never had a issue with them for normal maintenance. The are fast and friendly. In the case that I had a less serious but unusual issue that require GM to assist my experience has been less maintenance. The are fast and friendly. In the case that I had a less serious but unusual issue that require GM to assist my experience has been less than ideal. Poor communication and the communications that I have had has been vague. The staff won’t answer questions directly. I am don’t like to text and all the service person does is text me. Even after I told him I prefer to be called. The service manager is nice but seems intentionally not helpful. Not sure my best interest is be severed as a customer. More

Excellent people, excellent service the people is very friendly and Jose Criz is very nice person I like yo go Chevrolet friendly and Jose Criz is very nice person I like yo go Chevrolet More

I called 5 different place to have deer damage fixed on my pickup. Lake was the easiest to deal with and the most transparent. They beat their estimated completion date and even returned my rental vehicle. my pickup. Lake was the easiest to deal with and the most transparent. They beat their estimated completion date and even returned my rental vehicle. I will use them again. More

The service center is kept clean and the service is fast. Thank you very much. Thank you very much. More

Friendly, clean, great customer service. No heavy upsell and pressure. Would recommend to friends and family No heavy upsell and pressure. Would recommend to friends and family More

They fixed the issue I had with the car. I'll be back to get more work completed by them. I'll be back to get more work completed by them. More

The customer service was wonderful. My car was fixed promptly and very clean when I returned To it My car was fixed promptly and very clean when I returned To it More

They are very helpful. they let you know w hat's going on with your car. they let you know w hat's going on with your car. More