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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,544 Reviews
Call Service Center (414) 281-5000

2,544 Reviews of Lake Chevrolet - Service Center

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November 18, 2023

Oil change messed my car up. . Took car for oil change and now I have a check engine light due to oil issues. Didn't have any till then. More

by Jpfefferr
Recommend Dealer
No
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Pozarski
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Nov 30, 2023 -

Lake Chevrolet responded

Thank you for bringing this issue to our attention. We are truly sorry to hear about your experience following the oil change service at our facility. To resolve this as quickly and efficiently as possible, we would like to invite you back to our service center for a complimentary diagnostic check. We will thoroughly inspect your vehicle to identify and rectify the issue related to the oil change. We assure you that we will take every necessary step to ensure your vehicle is running smoothly and safely. Your trust in our service is important to us, and we are committed to making this right. Please contact us at your earliest convenience to schedule an appointment. We are eager to regain your confidence in our services.

November 17, 2023

Great experience all around. Helpful friendly staff. Took time to answer my questions and the car. More

by akamoske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Maneage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia "C.C." Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Repinski
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Nov 22, 2023 -

Lake Chevrolet responded

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2023

They also checked a hesitation and my back camera was malfunctioning. They were unable to duplicate the the problem. More

by kcsedo55
Recommend Dealer
Yes
Employees Worked With
Lucas England, Lucas England
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Nov 22, 2023 -

Lake Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (414) 281-5000 so we can assist you further.

November 16, 2023

Excellent service received from Lake. I highly recommend this dealer to purchase or get service from. Thank you very much for the pleasant employees and conscientious service!! More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager, Al
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Nov 18, 2023 -

Lake Chevrolet responded

We are so happy to read such a great review about Lake Chevrolet, INC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 16, 2023

We ordered the part over the phone with a lady who said we would be noticed in 1 week when part arrived. Very poor communication when it came to if my part was in and when it needed service. We worked with More

by Milwaukeecouple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Thomas
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Nov 30, 2023 -

Lake Chevrolet responded

Thank you for taking the time to provide your feedback. We apologize for the communication issues you encountered regarding the part you ordered. To better address your concerns, we are reviewing our communication processes to ensure that our customers receive timely updates about their orders and services. We understand how important it is to be informed every step of the way, and we're committed to improving in this area.

November 16, 2023

Respectful and signed me in quickly I got my car in and I wasn't pressured to do additional work that was not needed. More

by goono1003
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Allen
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Nov 18, 2023 -

Lake Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you for the great review!

November 16, 2023

Phenomenal he got my car together fast and quick awesome job. Thank you again Cameron!! More

by victoria_t23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2023 -

Lake Chevrolet responded

We're happy you found Cameron to be so supportive during your experience here at Lake Chevrolet, INC. If you're ever in need of more help, please let us know!

November 15, 2023

I arrived Early. It took a very long time. My previous oil change visit was perfect. A guy helped me out. Answered each question & didn’t lie about resetting my milea More

by Smonique1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas England, Juliana Martin
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Nov 18, 2023 -

Lake Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (414) 281-5000 so we can work towards a resolution.

November 15, 2023

I had an alignment done at this appointment. During my ride home I noticed the truck still had a pull and immediately called Cameron. I had to leave a message and am still waiting on a call bac More

by Crashlot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2023 -

Lake Chevrolet responded

Thank you for letting us know about your recent visit to Lake Chevrolet, INC. We would like the opportunity to make this up to you. Please contact our manager at (414) 281-5000 so we can make your experience a positive one.

November 15, 2023

The service department staff is very professional and accommodating . I would very highly recommend them. More

by jvanburen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

jvanburen1 responded

The service department staff is very professional and accommodating . I would very highly recommend them.

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