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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,627 Reviews
Call Service Center (414) 281-5000

2,627 Reviews of Lake Chevrolet - Service Center

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February 12, 2024

Craig is awesome. He listens and cares very much about the customer. One of the best customer service experiences for my wife and I. Do not let him go. Ever. More

by JOSEQUIL
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Pozarski
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Feb 14, 2024 -

Lake Chevrolet responded

Hi Jose, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Craig is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Team at Lake Chevrolet

Feb 16, 2024 -

Lake Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lake Chevrolet, INC! Feel free to reach out to us if you need anything. Have a wonderful day.

February 10, 2024

Fast and easy I had a great experience as always at Lake Chevrolet God bless More

by Whiteboy
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Allen
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Feb 12, 2024 -

Lake Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2024

They didn't hassle me. They performed a recall service. The waiting area was very nice. More

by Dskoglund88
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Feb 12, 2024 -

Lake Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

February 10, 2024

Friendly staff, quick, efficient and quality. It is the only place I take my car. More

by triciammk
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Feb 12, 2024 -

Lake Chevrolet responded

We are so happy to read such a great review about Lake Chevrolet, INC! Until the next time we meet, take care!

February 08, 2024

Business as usual. Steve was professional, I just got bad news. Chevy find new roads. More

by Bezellaron
Recommend Dealer
Yes
Employees Worked With
Steven
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Feb 09, 2024 -

Lake Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Team at Lake Chevrolet

February 08, 2024

Over all, clean and friendly Everything went well, it was fast and easy Thank you More

by carrie_anne_sexton
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Allen
Report | Print
Feb 09, 2024 -

Lake Chevrolet responded

Wow, your kind words took our breath away, Carrie! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Team at Lake Chevrolet

February 06, 2024

I dropped my truck off and they got started right away. 3 hours later finished. More

by pallen_a0466
Recommend Dealer
Yes
Employees Worked With
Lucas England, Lucas England
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Feb 07, 2024 -

Lake Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Team at Lake Chevrolet

February 06, 2024

I never received warranty on parts and battery. Other wise ok. Little on the expensive side. More

by ruthdebauche65
Recommend Dealer
Yes
Employees Worked With
Juliana Martin, Juliana Martin
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Feb 07, 2024 -

Lake Chevrolet responded

Ruth, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can discuss your warrant. We hope to talk with you soon. Sincerely, The Team at Lake Chevrolet

February 05, 2024

They put my hubcap on wrong and did not tighten my lug nuts. And they for got to reset my oil percentage. Very bad service this time around More

by hymes_reggie
Recommend Dealer
No
Employees Worked With
Juliana Martin, Juliana Martin
Report | Print
Feb 22, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your feedback about your recent experience with us. We sincerely apologize that your hubcap was installed incorrectly, the lug nuts weren't properly tightened, and the oil percentage indicator wasn't reset. This is not the level of service we strive to provide, and we understand how frustrating this must have been for you. We want to assure you that we take all feedback seriously and use it to improve our processes and service. We have already addressed these issues with our team to ensure they don't happen again. We are committed to providing a safe and reliable experience for all our customers. While we understand your disappointment, we hope you will give us another chance to demonstrate our commitment to quality service. Please don't hesitate to contact us directly at 414-817-3250 if you have any further concerns or would like to discuss this further. We value your business and appreciate you considering us again.

February 05, 2024

Very helpful Understanding and very good customer service Always keep me informed of how the process was going on More

by chicalatina59
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 06, 2024 -

Lake Chevrolet responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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