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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,608 Reviews
Call Service Center (414) 281-5000

2,608 Reviews of Lake Chevrolet - Service Center

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February 01, 2024

good job and the service was. very friendly. a very clean service Depatments.. thank you for the fast job.. More

by clemenbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Lake Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Lake Chevrolet

February 01, 2024

Nick, John and Steve were great. They are very helpful and friendly. I was greeted and helped quickly. My wait time was not long at all. I am very satisfied with my experience with t More

by sara0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Steven Thomas
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Feb 01, 2024 -

sara0217 responded

I greatly appreciate everyone who helped me!

Feb 05, 2024 -

Lake Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Chevrolet, INC. If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

This is the second time I have been serviced with lake Chevrolet and I have not been disappointed. It was clear, no hidden fees and pleasant servicers. Will be a customer again More

by riveraerika1210
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Pozarski
Report | Print
Feb 02, 2024 -

Lake Chevrolet responded

Erika, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Lake Chevrolet

Feb 03, 2024 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you for choosing Lake Chevrolet, INC and we hope to see you again.

January 31, 2024

Very helpful and accommodating Friendly and good at keeping customer informed with updates and service history More

by dj2bieszk
Recommend Dealer
Yes
Employees Worked With
Lucas England, Lucas England
Report | Print
Feb 02, 2024 -

Lake Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Lake Chevrolet

January 31, 2024

Excellent attention to detail and very clear communication. Thank you for the speedy service and follow through! More

by heatherfeld2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Lake Chevrolet responded

We cannot thank you enough for this glowing review of our service center, Heather! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Lake Chevrolet

Feb 03, 2024 -

Lake Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Chevrolet, INC. Please don't hesitate to reach out to us if there's anything more we can do!

January 31, 2024

Cameron is great, super friendly and helpful. Got the truck in and fixed right away More

by blcinc
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Allen
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Feb 02, 2024 -

Lake Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Cameron was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Team at Lake Chevrolet

Feb 03, 2024 -

Lake Chevrolet responded

Thanks for highlighting Cameron who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 30, 2024

Everything went as planned. The plan was not complicated enough to require a longer explanation. More

by jzuvich
Recommend Dealer
Yes
Employees Worked With
Juliana Martin, Juliana Martin
Report | Print
Feb 01, 2024 -

Lake Chevrolet responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Team at Lake Chevrolet

January 30, 2024

Excellent workmanship and quick service. Reasonable rates I am a man of very few words. More

by boverboard
Recommend Dealer
Yes
Report | Print
Feb 01, 2024 -

Lake Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 30, 2024

Had them balance tires and plug nails, they did a fine job! She said I needed a valve stem and they installed a new one thanks again! More

by IFD
Recommend Dealer
Yes
Employees Worked With
Juliana Martin, Juliana Martin
Report | Print
Feb 01, 2024 -

Lake Chevrolet responded

We are so glad we could take care of all of your needs at Lake Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Team at Lake Chevrolet

January 29, 2024

I went to get an oil change at the dealership and was supposed to be an oil change plus the tire rotation. I told them to skip the tire rotation cause they couldn't find the wheel lock to it. And was hop More

by ALVARODELATORRE41
Recommend Dealer
No
Employees Worked With
Juliana Martin, Juliana Martin
Report | Print
Feb 05, 2024 -

Lake Chevrolet responded

Thank you for bringing your recent experience to our attention, and we sincerely apologize for the inconveniences you encountered during your visit with us. We regret any confusion regarding the wheel lock. Please note that the wheel lock is typically provided by the vehicle owner, and we rely on customers to provide it for wheel removal during services such as tire rotation. We understand the importance of clear communication, and we will work on ensuring that our customers are informed about this requirement to avoid any misunderstandings in the future. We appreciate your understanding and the opportunity to improve our processes. If there's anything specific you would like us to address or if you have further concerns, please don't hesitate to contact us directly. We value your business and are committed to providing you with the high-quality service you deserve. Thank you for your feedback, and we hope to have the chance to make amends in the future.

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