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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,544 Reviews

2,544 Reviews of Lake Chevrolet - Service Center

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December 20, 2023

It was three very good experiences that led me to use Lake’s Service Dept. for one of my personal vehicles. They were great. More

by Dareedster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Lake Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lake Chevrolet, INC! We hope you have a great day!

December 18, 2023

Very friendly and provided great service. They were able to fit me in on short notice More

by nerg363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
Dec 19, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

December 15, 2023

Excellent Attention Calidad Good time well care for the vehicle Good price for oil changes More

by Flara.1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Lake Chevrolet responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 14, 2023

Due to parts shortage we waited 5 months for our part but Craig kept our part order open and kept us informed- part finally in and 2 days later we had our vehicle back- best Christmas gift ever!! More

by barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 07, 2023

good service, they explained the problem well to me and it was efficient thank you. More

by Mariamunguia678@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2023

Terrible service. They tried to charge me twice for something that my car did nothing to do with my car. All they want is money I will never ever go to another Chevy d More

by fordmarie65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Lake Chevrolet responded

We are truly sorry to read about your recent experience. It's disheartening to learn that you felt our service was not only unsatisfactory but also distrustful. Our goal is to provide honest, knowledgeable, and respectful service to all our customers. The issue of being charged incorrectly is particularly concerning. We assure you that our intent is never to charge customers for services or repairs that are unnecessary. We would like to investigate this matter thoroughly to understand what went wrong and ensure it doesn’t happen again. Your comments about our staff's attitude and expertise are also taken very seriously. We strive to have technicians who are not only skilled and knowledgeable about cars but are also attentive and caring towards our customers' needs and concerns. Thank you for bringing these issues to our attention.

December 05, 2023

I took my car in to have an oil change and to diagnose soft clunking in the rear end it was found that the shocks were leaking so I let them replace them thinking that that would be the fix but it really More

by bibi0219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Lake Chevrolet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (414) 281-5000 when you have a chance. Thank you, and we look forward to hearing from you.

December 05, 2023

Everyone is helpful, friendly and efficient. The dealership is very clean and pleasant to visit More

by rgaeth1
Recommend Dealer
Yes
Employees Worked With
Juliana Martin, Juliana Martin
Dec 07, 2023 -

Lake Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

December 05, 2023

Service tech forgot to turn off maintenance required light had to go back in and have him do it. Also took almost 2 hrs for a oil change. Not acceptable More

by patty7582
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz
Dec 06, 2023 -

Lake Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

December 05, 2023

She was very pleasant Fast service dealership was clean everyone was helpful Nothing else to say More

by laureennoble
Recommend Dealer
Yes
Employees Worked With
Juliana Martin, Juliana Martin
Dec 06, 2023 -

Lake Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

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