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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,544 Reviews

2,544 Reviews of Lake Chevrolet - Service Center

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January 17, 2024

Have had a lot of work done on my car here lately. First I had an issue with an oil leak where they had to clean it and replace the lines for it. Okay, a pretty penny but I understood. Then a week l More

by HansenMM18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
Jan 19, 2024 -

Lake Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Team at Lake Chevrolet

January 17, 2024

Got vehicle checked out and repaired in reasonable timing without any inconvenience. Warranty covered costs. More

by mrnakia09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kreckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Howard, Steven Thomas
Jan 20, 2024 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Lake Chevrolet, INC

January 17, 2024

The whole process was easy and very straightforward and Jose was very polite and professional. I mentioned I wanted to speak to the body shop and he walked me over and introduced me to the manager which wa More

by ned_lukic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Lake Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Chevrolet, INC. We sincerely value your business and look forward to your next visit!

January 16, 2024

They are always willing to help! The customer service is wonderful in the service shop and the sales department More

by nicoleemily1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
Jan 19, 2024 -

Lake Chevrolet responded

Nicoleemily, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Chevrolet, INC! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2024

Great service . Service was reliable fast and respectful. Also gave me knowledge on how to keep reliable and recommend service steps next More

by martellb17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jan 19, 2024 -

Lake Chevrolet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2024

Super efficient and very little wait time. Couldn’t ask for a more straight forward dealership More

by kristin.paar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lake Chevrolet responded

kristin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2024

Clean nice amenities friendly very good technician well explained proposed repairs and on time service More

by Lawrencestich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lake Chevrolet responded

Lawrence, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2024

You tried to charge me 800 dollars more than the initial quote. We agreed upon 2000 dollars on the work done. Later to find out other mechanics would have done it for half the price. I feel your service dep More

by olsonrandall1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lake Chevrolet responded

We sincerely apologize for any frustration caused by your recent experience with us. We understand your concerns about the pricing and appreciate your feedback. Our goal is always to provide transparent and fair services. We would like to investigate this matter further to understand the discrepancy in the quote and explore a resolution. Please contact our service manager at 414-281-5000. We value your input and are committed to addressing your concerns. Thank you for bringing this to our attention.

January 16, 2024

I called 5 different place to have deer damage fixed on my pickup. Lake was the easiest to deal with and the most transparent. They beat their estimated completion date and even returned my rental vehicle. More

by LanceonanLance
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kayla Miller and Matt Woodrum
Jan 19, 2024 -

Lake Chevrolet responded

Lanceonan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2024

Friendly, clean, great customer service. No heavy upsell and pressure. Would recommend to friends and family More

by Tbilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
Jan 19, 2024 -

Lake Chevrolet responded

Tbilot, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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