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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,544 Reviews
Call Service Center (414) 281-5000

2,544 Reviews of Lake Chevrolet - Service Center

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January 25, 2024

I will say one good thing about the dealership. They are very prompt in getting me in for service. And their shuttle service is quite convenient. I'm finding that third party warranty company a pai More

by personal_aviator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Martin
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Jan 26, 2024 -

Lake Chevrolet responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Team at Lake Chevrolet

January 25, 2024

The guy was professional and ask me. Is there anything else I need to check? And it was done in a reasonable time More

by kingnathan72
Recommend Dealer
Yes
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Jan 26, 2024 -

Lake Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Lake Chevrolet

January 23, 2024

My car was purchased CPO & a few hundred miles over warranty so I contacted GM, they indicated the service manager needed to send them information. That was last week, as of this morning there has stil More

by Et78876
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Lake Chevrolet responded

We appreciate your feedback and apologize for any inconvenience you've experienced with your vehicle. We take your concerns seriously and are actively working to address them. I understand your frustration regarding the warranty situation and the delay in communication with GM. Our service manager has been informed of your case, and we are actively following up to ensure that the necessary information is sent to GM promptly. We apologize for any delays and want to assure you that we are committed to resolving this matter as quickly as possible. May I inquire if you have heard from our manager or received any updates? We want to ensure that your concerns are being addressed promptly. If there are any additional details you can provide or if you have further questions, please feel free to contact our customer service at 414-281-5000. Thank you for your patience, and we appreciate your understanding as we work to resolve this issue.

January 22, 2024

I have been involved with the for 16 years. I appreciate their help.mThanl you More

by mrombca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Lake Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Lake Chevrolet

January 19, 2024

Lake Chevrolet was awesome at handling my claim. Kayla consistently kept me in the loop about how progress on my vehicle was going and I got my SUV back looking brand new! More

by shannon_bowman76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Miller
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Jan 22, 2024 -

Lake Chevrolet responded

Your compliments and kind words mean so much to us and our team, Shannon! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Team at Lake Chevrolet

Jan 23, 2024 -

Lake Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2024

Todo fué muy bueno y puntual, el personal súper cordial y preciso, en todas las etapas del servicio. More

by Eduardo Guerra Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Lake Chevrolet responded

Apreciamos sus amables comentarios, Eduardo. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Team at Lake Chevrolet

Jan 23, 2024 -

Lake Chevrolet responded

Eduardo, nuestro personal está comprometido a brindar a cada uno de nuestros clientes la mejor experiencia automotriz! Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

January 18, 2024

They have a big staff to reduce waiting time. They did a good job helping me in the service department. More

by dmcmahon7882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Diego
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Jan 21, 2024 -

Lake Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Lake Chevrolet

January 17, 2024

The check engine light came back on 3 days after I brought the car home from Lake Chevrolet in Milwaukee, Wisconsin. The problem is that vehicle is in Grand Rapids Michigan because my son attends coll More

by harvey_Kenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Lake Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (414) 281-5000 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 17, 2024

Been pleased overall with my vehicle and the service from Cameron was outstanding. Will definitely come back if anything happens again More

by PBP707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

Chevy lake checked my car and found out what was wrong fast,thanks Chevy lake ! I will be back! More

by shaninas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you for choosing Lake Chevrolet, INC and we hope to see you again.

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