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Lake Chevrolet - Service Center

Milwaukee, WI

4.4
2,530 Reviews
Call Service Center (414) 281-5000

2,530 Reviews of Lake Chevrolet - Service Center

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December 09, 2024

Prices have way too high. How can justify charging 1000 for 2 hours of work. Plus the. Charge extra for using a credit card More

by jschmele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Lake Chevrolet responded

Thank you for sharing your feedback with us. We understand your concerns about the pricing and would be happy to review your quote in detail. It’s possible that the cost of parts significantly contributed to the total expense, and we’d like to ensure everything is clear and transparent. Regarding the credit card fee, we want to clarify that this is a standard processing fee charged by our credit card processor, and we do not retain that money ourselves. We value your business and your input. Please don’t hesitate to reach out to us directly so we can discuss this further and work towards a resolution.

December 08, 2024

The guy told me that my three tires were rotted, they were not. I don’t know why you wanted to say that I didn’t appreciate that. More

by cpellegrino51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Lake Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns regarding the assessment of your tires, and I appreciate your feedback. At Lake Chevrolet, we strive to provide accurate evaluations and uphold high standards for our customers. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us directly. We value your input and are here to help. Sincerely, The Team at Lake Chevrolet

December 08, 2024

They were very helpful with my problem. Time wise was greatly appreciated , since I waited for my repair. More

by jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're glad to hear that our team at Lake Chevrolet was helpful and that you appreciated the timely service during your repair. We strive to make every experience as smooth as possible. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

December 06, 2024

I called the service department at 3:30 and asked if they could get me in for a oil change at 4:30. They said yes. I was out the door in under 30 minutes! This is stellar customer service. I have delt with More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Lake Chevrolet responded

Thank you so much for your kind words! We truly appreciate your recognition of our stellar customer service at Lake Chevrolet. We're thrilled to hear that we could get you in for an oil change so quickly and efficiently. We strive to make every visit pleasant and convenient for our customers. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

December 06, 2024

Very pleasant people and service not much more to say. I liked it very much. More

by toddturk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a pleasant experience at Lake Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

December 04, 2024

Great great great great great great great great great great great great great great great More

by Kentw29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Lake Chevrolet responded

Thank you so much for your fantastic review! We truly appreciate your support and are thrilled to hear that you had a great experience at Lake Chevrolet. We look forward to welcoming you back next time! Sincerely, The Team at Lake Chevrolet

December 02, 2024

The service was quick. The process was simple. The work was done well. A positive experience. More

by murthajake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Lake Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that your experience at Lake Chevrolet was quick and simple, and that you were pleased with the quality of our work. We appreciate you taking the time to share your positive feedback. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

December 02, 2024

I am very grateful that Jose was able to get my car in to be looked at on such short notice. More

by Bernadette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Lake Chevrolet responded

Thank you, Bernadette, for your wonderful review! We're thrilled to hear that Jose was able to assist you and get your car looked at on short notice. At Lake Chevrolet, we always strive to provide excellent service. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

December 01, 2024

They took a month to fix my car, pushed due date back 4 times. Extremely poor communication. After having it back for a day, there were problems with the car again and I had to take it back. MAJOR SCAM. Tr More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
One star
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Dec 05, 2024 -

Lake Chevrolet responded

We’re sorry to hear about your experience and the frustration it caused. We hold ourselves to higher standards and will communicate your concerns to our service team to ensure better communication and timeliness in the future. Thank you for bringing this to our attention.

December 01, 2024

Everyone has been very kind and helpful. It was very easy getting a appointment for a oil change and tire rotation. More

by tonylindawozniak49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Lake Chevrolet responded

Thank you so much for your kind words! We truly appreciate your feedback about your experience at Lake Chevrolet. I'm glad to hear that our team made it easy for you to schedule your oil change and tire rotation. We look forward to seeing you again for your next service! Sincerely, The Team at Lake Chevrolet

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