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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,544 Reviews
Call Service Center (414) 281-5000

2,544 Reviews of Lake Chevrolet - Service Center

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June 05, 2024

Worst dealership and service department ever. Terrible record keeping and not honest at all. I would recommend watching Youtube videos on how to fix it yourself, before using their service depar More

by Mariah3601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas England
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Jun 20, 2024 -

Lake Chevrolet responded

Thank you for taking the time to provide your feedback. We sincerely apologize for the negative experience you had with our dealership and service department. Your comments are important to us, and we take them very seriously. We are committed to maintaining high standards of service and honesty in all our dealings. It is clear that we fell short in your case, and for that, we are truly sorry. We would like to better understand what went wrong so that we can address these issues and prevent them from happening in the future. Could you please provide us with more details about your experience? This will help us investigate the matter thoroughly and make the necessary improvements. Our goal is to ensure that every customer has a positive experience with us. Thank you for bringing this to our attention.

June 05, 2024

Pague $$ y mi carro salió con, el mismo problema y más severo, realmente no solucionaron nada More

by rolando19842024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your feedback. We sincerely apologize that your experience with our service did not meet your expectations and that your vehicle left with the same problem. Please contact our service team directly at 414-281-5000 so we can review your case in detail and provide an appropriate solution. We appreciate your patience and understanding and hope to have the opportunity to correct this situation.

June 04, 2024

I continue to use Lake Chevrolet for my service needs as it is in close proximity to my home. John has been my service advisor for a couple years now and is always up front with service needs and helps me k More

by rgaeth10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Lake Chevrolet responded

Thank you for your positive review of Lake Chevrolet! We truly appreciate your loyalty and trust in our services. We're glad to hear that John has provided you with exceptional service and transparency regarding your vehicle's needs. We look forward to continuing to provide you with top-notch service in the future. See you next time! Sincerely, The Team at Lake Chevrolet

June 04, 2024

Great job as described and seems like a ma n pop shop thank you lake Chevy collision More

by Headeast72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England, Juliana Martin
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Jun 06, 2024 -

Lake Chevrolet responded

Thank you for the kind words about Lake Chevrolet! We take pride in providing personalized service to all our customers. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support! Sincerely, The Team at Lake Chevrolet

June 03, 2024

Went in for a Noyle change on my 2023 Chevy traverse advised that my radio system was glitching. I was told that it was updated but I’m not sure it’s extra problem. More

by Meh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Martin
Report | Print
Jun 05, 2024 -

Lake Chevrolet responded

Thank you for your feedback. We appreciate you bringing this to our attention regarding your vehicle and the radio system issue. We understand your concern and would like to discuss this further. Please feel free to contact us directly so we can work together to address and resolve this issue to ensure your complete satisfaction. Sincerely, The Team at Lake Chevrolet

June 03, 2024

During my recent service on my truck the representative was on time and friendly. He explained went through the service completed. More

by BVHERNANDEZ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Lake Chevrolet responded

Thank you for sharing your positive experience with Lake Chevrolet! We're glad to hear that our representative was punctual, friendly, and thorough in explaining the service completed on your truck. We look forward to providing excellent service to you again in the future. Sincerely, The Team at Lake Chevrolet

June 03, 2024

The dealership presents itself well. It is clean and decorated stylishly. People are dressed well and friendly. More

by abristow10
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your feedback, we appreciate it! We are pleased to hear that you found our dealership to be clean, stylishly decorated, and that our team was welcoming. At Lake Chevrolet, we strive to provide a welcoming environment for all our customers. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Lake Chevrolet. Sincerely, The Team at Lake Chevrolet

May 31, 2024

Very clean and nice dealership. Very friendly service, knowledgeable and good communication. Lounge was very nice to use as my remote office. LOL More

by dphin_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Lake Chevrolet responded

Thank you for the positive feedback! We're thrilled to hear that you had a great experience at Lake Chevrolet. We take pride in our clean and friendly environment, knowledgeable staff, and excellent communication. Sincerely, The Team at Lake Chevrolet

May 31, 2024

Regardless of what issue I’m facing with my vehicle, the Lake Chevrolet Service Team never disappoints. They always get me in quick, handle business, and get me back on the road. Professional, efficient, an More

by JoshBarkstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We are thrilled to hear about your positive experience with the Lake Chevrolet Service Team. Providing professional and efficient service is our top priority, and we are grateful for your recommendation and continued support. We look forward to serving you again in the future for all your vehicle needs. Drive safe! Sincerely, The Team at Lake Chevrolet

May 30, 2024

I FINE THE DEALERSHIP TO BE UP FRONT AND EASY TO DEAL WITH. I LIKE LAKE CHEVROLET. More

by leonardpavon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Martin
Report | Print
Jun 01, 2024 -

Lake Chevrolet responded

Thank you for sharing your positive experience with Lake Chevrolet. We appreciate your feedback and are pleased to hear that you found us upfront and easy to deal with. We look forward to helping you again in the future for all your automotive needs. Sincerely, The Team at Lake Chevrolet

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