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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,544 Reviews
Call Service Center (414) 281-5000

2,544 Reviews of Lake Chevrolet - Service Center

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June 19, 2024

He did what he could to get me back on the road again! So happy!!! More

by kristinamerced
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
Report | Print
Jun 21, 2024 -

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet and for the 5-star review! We are thrilled to hear that we could get you back on the road again. We appreciate your feedback and look forward to assisting you in the future. Sincerely, The Team at Lake Chevrolet

June 19, 2024

Most of the people have treated me and my family with respect. I have had my equinox in twice for the same issue and it's still not fixed. More

by mahlocht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Webler
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your experience with us. We appreciate your kind words about our staff and their respectful treatment of you and your family. However, we sincerely apologize for the ongoing issues with your Equinox and for not resolving the problem after two visits. We understand how frustrating and inconvenient this must be for you. We are committed to providing high-quality service and ensuring that your vehicle is in perfect working condition. To address this issue promptly, please contact our service manager at 515-281-5000 so we can arrive at a resolution. Your satisfaction is our top priority, and we want to ensure that this matter is resolved to your complete satisfaction. Thank you for bringing this to our attention, and we appreciate your patience and understanding.

June 19, 2024

I had a light come on 14 days after purchase. Contacted Lake Chevrolet and got my car in to look at. It was a pricy fix estimate $1300 fix. Of course I feel this should have been fixed. Under More

by martinisandy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Colin
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Lake Chevrolet responded

Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered with your vehicle shortly after your purchase and for the way you felt during your visit. We understand how frustrating and disappointing this situation must have been for you. We strive to provide excellent service and ensure our customers feel valued and respected. It is clear that we fell short in your case, and for that, we are truly sorry. Your feedback is important to us, and we will use it to improve our processes and customer service. Thank you for bringing this to our attention. We appreciate your feedback and hope to have the chance to restore your trust in us.

June 17, 2024

They were very professional and got my vehicle completed at the estimated time I was given More

by Lathon.symone92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jun 19, 2024 -

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet, we appreciate your positive feedback on the professionalism and timeliness of our service. We strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

June 17, 2024

They are very nice very helpful. In what they do. And are fair on there price More

by saratv63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Lake Chevrolet responded

Thank you for the kind words about Lake Chevrolet! We are thrilled to hear that you found our team helpful and fair in pricing. We appreciate your positive feedback and look forward to assisting you in the future. Sincerely, The Team at Lake Chevrolet

June 17, 2024

Thank you for taking care of my vehicle. I love the service you guys provide your clients. More

by evelynjonesm
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Lake Chevrolet responded

Thank you for the 5-star review, Evelyn! We're delighted to hear that you love the service provided at Lake Chevrolet. We appreciate your kind words and look forward to assisting you again. Sincerely, The Team at Lake Chevrolet

June 16, 2024

Was overcharged for my oil change at the register. When I told him that wasn’t the price i was quoted the previous day, he apologized and changed it. Glad i spoke up. The waiting area is beautifully d More

by arcangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Lake Chevrolet responded

Thank you for sharing your feedback with us. We understand your concerns and appreciate your honesty. We're glad you spoke up about the overcharge, and we're happy we could address it for you. Our team strives to provide top-notch customer service, and we're pleased you enjoyed our waiting area and amenities. If you have any further questions or need assistance, please feel free to reach out to us directly. We look forward to serving you again in the future at Lake Chevrolet. Sincerely, The Team at Lake Chevrolet

June 15, 2024

Customer service was excellent, the service was fast and the staff was friendly. They explained the process well and the wait time was minimal. More

by lopezdor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet and sharing your positive experience with us! We are thrilled to hear that our team provided you with excellent customer service and fast service. We take pride in our friendly staff and efficient processes. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Team at Lake Chevrolet

June 13, 2024

The people there are friendly and they take care of the people fast n offer something to drink. More

by estrellas_64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
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Jun 14, 2024 -

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet! We appreciate your positive feedback about our friendly service and quick care. We're glad you enjoyed the drink offerings. We look forward to assisting you again on your next visit! Sincerely, The Team at Lake Chevrolet

June 13, 2024

There's a reason why Lake Chevrolet has my continued business. I've had nothing but positive service experiences here, and the next time one of my family's vehicles needs service, I'm coming right back More

by ph03nixed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Martin
Report | Print
Jun 14, 2024 -

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet for your automotive needs! We appreciate your continued business and are thrilled to hear about your positive service experiences. We look forward to serving you and your family's vehicles in the future. Drive safely! Sincerely, The Team at Lake Chevrolet

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