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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,543 Reviews
Call Service Center (414) 281-5000

2,543 Reviews of Lake Chevrolet - Service Center

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August 12, 2024

Reset software on Chevrolet Trax was told that process would take about an hour I think within the hour process was complete More

by Tlarson8371
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Hug
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for sharing your experience with us! We appreciate your feedback regarding the reset software process for your Chevrolet Trax. It's great to hear that it was completed within the expected timeframe. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Lake Chevrolet. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Customer service was great! Very polite rep that took care of me. Very awesome person! More

by vrudy035
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Hug
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Lake Chevrolet. Our staff takes pride in providing excellent customer service, and it’s wonderful to know it made a positive impression on you. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Always awesome speedy Service. This is a top notch dealership who cares about it's customers. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Harmon, David Maneage,
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Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We at Lake Chevrolet truly appreciate your feedback and are thrilled to hear that you experienced our speedy service. Our team is dedicated to providing top-notch care for our customers, and your satisfaction means a lot to us. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Polite and on time treated us with respect and Cam knew exactly what he was doing More

by hbywater1350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Escalona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Cam at Lake Chevrolet. Our team strives to provide respectful and efficient service, and it's great to know that Cam's expertise made a difference for you. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Jose was very professional and took care of what I needed. Lake Shore is a great dealership More

by Larbuck56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

We appreciate your kind words about your experience at Lake Chevrolet. It's wonderful to hear that our team was able to meet your needs professionally. We look forward to seeing you again for your next visit! Sincerely, The Team at Lake Chevrolet

August 12, 2024

I had an oil change and the service was great and everything was done timely and to my satisfaction! More

by bberg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with your oil change at Lake Chevrolet. Timely and satisfactory service is what we strive for, and your feedback means a lot to us. We look forward to seeing you again for your next service! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Once again the staff at Lake Chevrolet went above and beyond. The customer service is fantastic. Will definitely be going back in the future for maintenance and a new vehicle for my husband when he is re More

by klbmilwaukee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin (car salesman)
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Aug 13, 2024 -

Lake Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the fantastic customer service at Lake Chevrolet. It's great to hear you had a positive experience with Justin; we’ll be sure to pass along your compliments to him. We look forward to seeing you and your husband again for maintenance and when he's ready for that new vehicle. Thanks for choosing Lake Chevrolet! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Why would you go anywhere but Wisconsins premiere Chevrolet dealership. Craig is always awesome. My vehicles are fixed right the first time. More

by patrickjrenier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maneage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Lake Chevrolet and that Craig provided you with excellent service. We're committed to getting your vehicles fixed right the first time. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Always pleasant. ..regardless of service advisor... time of day or reason for visit....will highly recommend More

by annemichalowski17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you consistently have a pleasant experience at Lake Chevrolet, no matter the circumstances. Your recommendation means a lot to us! We look forward to welcoming you back in the future. Sincerely, The Team at Lake Chevrolet

August 12, 2024

Was not happy about the way I was treated and blamed for my truck breaking and not taking responsibility of services done. More

by peterthaskater
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Lake Chevrolet responded

Thank you for sharing your feedback with us. I'm sorry to hear about your experience and your dissatisfaction with the service. Our goal is always to provide exceptional service and ensure our customers feel valued and heard. We want to learn more about what happened so we can address any issues and ensure it doesn't happen again. Please reach out to the service manager Nick Harmon at 414-281-5000. Thank you for bringing this to our attention. We appreciate your business and hope to have the opportunity to serve you better in the future.

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