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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,542 Reviews

2,542 Reviews of Lake Chevrolet - Service Center

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August 13, 2024

tried selling me tires and front end alignment even though I don't need it until later in the year. More

by chrislindawall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Colin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Lake Chevrolet responded

Thank you for your feedback and your great rating. We understand your concern regarding the suggestion for tires and a front end alignment. At Lake Chevrolet, we aim to ensure our customers are fully informed about their vehicle's needs. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Had a timed appointment for an oil change. The vehicle sat in the service garage for 45 minutes until they got to it. It took 40 minutes to perform an oil change. They rotated the tires which More

by georgelabros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
August 12, 2024

If you have an appointment you shouldn’t have to wait 45 minutes before your car is touched. Especially if you have the first appointment of the day. More

by malorenz83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember who helped me
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your feedback. We understand how frustrating it can be to experience a long wait time, especially when you have an early appointment. We strive to ensure timely service at Lake Chevrolet, and we appreciate you bringing this to our attention. Please feel free to contact us directly to discuss your experience further. We value your input and are committed to improving our service standards. Sincerely, The Team at Lake Chevrolet

August 12, 2024

I was very satisfied with the repair done to my vehicle. It was well done. More

by jsaavedra74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you were very satisfied with the repair done to your vehicle at Lake Chevrolet. Our team strives to provide the best service possible, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

August 12, 2024

It is always a pleasure to deal with Lake Chevy. They make it more tolerable for the ouch of my car. More

by apamillia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're delighted to hear that your experience with Lake Chevrolet has been a positive one. We strive to make every visit enjoyable, even when it comes to the less pleasant aspects of car maintenance. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

August 12, 2024

My oil change was completed quickly, without issue. Although an oil change is a fairly basic item for the service department, I have experienced a serious issue at a competing dealership (Hokz Chevy). More

by Rmorrison1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Lake Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the quick and efficient service you received at Lake Chevrolet. It’s great to hear that our attention to detail made a positive impact, especially after your experience at another dealership. We look forward to assisting you with your future leasing needs and appreciate you choosing us for your automotive service. See you soon! Sincerely, The Team at Lake Chevrolet

August 12, 2024

The dealership service department communicated well and solved my issue on the first visit. I appreciated the detailed documentation provided of the troubleshooting and repair procedures involved as a demo More

by Pauly112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're glad to hear that our service department effectively communicated and resolved your issue on the first visit. We strive for thoroughness in our documentation to ensure our customers are well-informed. We appreciate your feedback and hope to assist you again at Lake Chevrolet in the future! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Craig Pozarski is the best and is always out. to make sure that the customer is his #1 focus, Service manager AL BABY is always checking on things to make sure customer is satisfied. HATS OFF TO C More

by plaabs82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Lake Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Craig and Al, and we're thrilled to hear that they went above and beyond to ensure your satisfaction at Lake Chevrolet. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Friendly staff, quick turn around on service, easy appointments, would definetly return for any other needs More

by dtktdob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our friendly staff and quick service at Lake Chevrolet. We look forward to assisting you again with any future needs! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Reset software on Chevrolet Trax was told that process would take about an hour I think within the hour process was complete More

by Tlarson8371
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Hug
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for sharing your experience with us! We appreciate your feedback regarding the reset software process for your Chevrolet Trax. It's great to hear that it was completed within the expected timeframe. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Lake Chevrolet. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

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