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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,538 Reviews

2,538 Reviews of Lake Chevrolet - Service Center

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August 22, 2024

Took my vehicle in to get a full detail. $400 later there were still bugs and dirt on the grill, debris still under the floor mats, gunk in the bottom of the cup holders, a black mark on the More

by kbrantner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Hug
Aug 23, 2024 -

Lake Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the detailing service on your vehicle at Lake Chevrolet. It's concerning to hear about the issues you encountered. We encourage you to reach out to us directly so we can better address your concerns and find a resolution. Your satisfaction is important to us, and we strive to meet our high standards. Sincerely, The Team at Lake Chevrolet

August 21, 2024

John is professional. Always keep us in the loop when our Tahoe is in for work. We love lake Chevrolet More

by cochise526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maneage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Lake Chevrolet responded

We truly appreciate your kind words about Lake Chevrolet and your positive feedback about working with John. We’re pleased to hear that you feel informed during your Tahoe's service. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

August 21, 2024

It's great customer service, responsible price and proofficial service Absolutely I will be returned custom More

by Muhammed shaiban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and found our prices to be responsible. We truly appreciate your feedback and look forward to welcoming you back to Lake Chevrolet in the future! Sincerely, The Team at Lake Chevrolet

August 21, 2024

Working with Cameron was the first time at this location a service person has been helpful and accommodating. Truly the first good experience I have had at the service department in the 8 years since purcha More

by Ebooks22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Lake Chevrolet responded

Thank you for your feedback! We appreciate you sharing your experience with us. It’s wonderful to hear that Cameron provided you with helpful and accommodating service during your visit. At Lake Chevrolet, we strive for excellence, and we're glad to know that your recent visit stood out positively after your previous experiences. If you have any further feedback or if there's anything we can assist you with, please feel free to reach out. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

August 20, 2024

No pressure to buy, straight forward, no pressure to purchase add ons and extended warranties. More

by Todd_forton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Lake Chevrolet responded

Thank you for your positive feedback! We're thrilled to hear that you had a straightforward experience without any pressure at Lake Chevrolet. We strive to create an enjoyable car-buying experience, and your satisfaction is our priority. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

August 19, 2024

Good appointment time Very fast Knowledge Let me know the issue with my truck right away More

by mzjenwashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lake Chevrolet responded

Thank you for your review! We appreciate your feedback about your recent appointment at Lake Chevrolet. It's great to hear that you found the service fast and that our team was knowledgeable in addressing the issues with your truck. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

August 19, 2024

The rep was honest that the previous mechanic incorrectly repaired my tires and made it right by correcting the issue without extra charges. I appreciated the fact he took responsibility. More

by pedro_villa89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Hug
Aug 21, 2024 -

Lake Chevrolet responded

Thank you for your feedback! We appreciate your understanding of the situation regarding your tires. At Lake Chevrolet, we strive to provide honest and reliable service, and we're glad to hear that our representative was able to correct the previous issue without extra charges. If you have any more questions or need assistance in the future, please feel free to reach out. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

August 19, 2024

Worked with them for over 30 years. The service dept has always treated their customers well.Jose is a beneficial addition. Please keep it going. More

by sunshyn_44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Weimer , Megan Shulta
Aug 21, 2024 -

Lake Chevrolet responded

Thank you for your kind words and for being a loyal customer for over 30 years! We're thrilled to hear about your positive experiences at Lake Chevrolet, especially with our service department and Jose. We appreciate your support and will certainly continue to provide exceptional service. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

August 18, 2024

Thank you for your service you did a very good job on restoring my car I will use your services again thank you again from Vanessa Jones More

by vanessajones876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Hug, Megan Shulta
Aug 21, 2024 -

Lake Chevrolet responded

We're thrilled to hear that you were satisfied with the restoration of your car. At Lake Chevrolet, we appreciate your kind words and look forward to serving you again in the future. Don't hesitate to reach out whenever you need our services! Sincerely, The Team at Lake Chevrolet

August 16, 2024

The Problem diagnosis and work were quickly completed. Friendly staff. Comfortable area to work while car is being worked on. More

by emma.gerasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Lake Chevrolet responded

Thank you, we appreciate your kind words! We're thrilled to hear that you had a positive experience at Lake Chevrolet. Our team takes pride in providing efficient service and a comfortable environment for our customers. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

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