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Lake Chevrolet - Service Center

Milwaukee, WI

4.4
2,535 Reviews

2,535 Reviews of Lake Chevrolet - Service Center

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August 30, 2024

Bad experience. No warranty the all on a mechanic shop very good sellers. Very bad responsibility More

by Riaremodeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien Hug
Sep 05, 2024 -

Lake Chevrolet responded

Thank you for sharing your feedback with us. I'm sorry to hear about your experience, and I want to clarify that we do offer warranties on parts and, in some cases, on labor as well. We strive to provide our customers with the best possible service, and it's disappointing to learn that we didn't meet your expectations on this occasion. I would like to investigate this further to better understand what happened. Please email me your service details to social@lakeautogroup.com. Thank you for bringing this to our attention. We truly value your business and hope to have the opportunity to regain your trust.

August 28, 2024

Matt was very knowledgeable about all of the inventory and helped me find the perfect new vehicle I was looking for. Looking forward to working with him in the future More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Alfaro
Aug 29, 2024 -

Lake Chevrolet responded

Thank you, Nicki, for your wonderful review! We're thrilled to hear that Matt's knowledge and assistance helped you find the perfect new vehicle at Lake Chevrolet. We look forward to working with you again in the future! Sincerely, The Team at Lake Chevrolet

August 28, 2024

Customer service was very good staff were very helpful and understanding and were able to fix the problem in a timely matter. Really like the shuttle service very convenient. More

by ezetino23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Hug
Aug 29, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our staff at Lake Chevrolet and that they were able to assist you effectively. We're also glad to know you found our shuttle service convenient. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

August 28, 2024

I like this dealership because Johnathon was so professional. The facility was clean and comfortable. The wait time really wasn’t that long. The ease of making an appointment is great. More

by angeliatqls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Lake Chevrolet, and that Johnathon provided you with professional service. It's great to know you found our facility clean and comfortable and that the appointment process was easy. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

August 26, 2024

It was excellent time. At first I felt they didn’t understand me, but his explanation at the end may me feel that they were just trying their best. They fixed my car More

by Sandra Astorga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Hug
Aug 28, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent time at Lake Chevrolet and that our team was able to provide you with the clarity you needed. Our goal is always to do our best for our customers, and we're glad to know we successfully fixed your car. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

August 25, 2024

They greeted me and were very friendly. The wait time for the service work was acceptable. More

by barbzilla415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a friendly experience and found the wait time for service to be acceptable at Lake Chevrolet. We appreciate your feedback and look forward to serving you again soon! Sincerely, The Team at Lake Chevrolet

August 23, 2024

Location, took me on time for my appointment, in the past have used the take u home & bring u back service when the car was finished, that was great! Friendly driver & Jose was friendly too. More

by MARYPavlovic1950
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lake Chevrolet responded

Thank you for your review! We appreciate your feedback and are glad to hear that you found our location convenient and our team friendly. If you have any further comments or need assistance, feel free to reach out. We look forward to serving you again at Lake Chevrolet! Sincerely, The Team at Lake Chevrolet

August 22, 2024

Took my vehicle in to get a full detail. $400 later there were still bugs and dirt on the grill, debris still under the floor mats, gunk in the bottom of the cup holders, a black mark on the More

by kbrantner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Hug
Aug 23, 2024 -

Lake Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the detailing service on your vehicle at Lake Chevrolet. It's concerning to hear about the issues you encountered. We encourage you to reach out to us directly so we can better address your concerns and find a resolution. Your satisfaction is important to us, and we strive to meet our high standards. Sincerely, The Team at Lake Chevrolet

August 21, 2024

It's great customer service, responsible price and proofficial service Absolutely I will be returned custom More

by Muhammed shaiban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and found our prices to be responsible. We truly appreciate your feedback and look forward to welcoming you back to Lake Chevrolet in the future! Sincerely, The Team at Lake Chevrolet

August 21, 2024

Working with Cameron was the first time at this location a service person has been helpful and accommodating. Truly the first good experience I have had at the service department in the 8 years since purcha More

by Ebooks22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Lake Chevrolet responded

Thank you for your feedback! We appreciate you sharing your experience with us. It’s wonderful to hear that Cameron provided you with helpful and accommodating service during your visit. At Lake Chevrolet, we strive for excellence, and we're glad to know that your recent visit stood out positively after your previous experiences. If you have any further feedback or if there's anything we can assist you with, please feel free to reach out. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

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