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2,613 Reviews of Lake Chevrolet - Service Center
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April 10, 2025
Nice service i liked your people i liked my car wash . I will come back again. I will come back again. More
by Repete1121
Verified CustomerEmployees Worked With
April 09, 2025
They are very organized and professional and I haven't met anyone there that is hard to talk to. They are all so friendly. met anyone there that is hard to talk to. They are all so friendly. More
by Klemdog16
April 07, 2025
Dropped off car right at appointment time. was told it would be about 45mins-1 hr so we went to nearby restaurant. An hour went by and we stopped back to see if car was done. they said they di was told it would be about 45mins-1 hr so we went to nearby restaurant. An hour went by and we stopped back to see if car was done. they said they didn’t know so they went to go check with technician. waited in lobby for over 45 mins and no one came to update. Decided to leave and wait for a call back. 6 HOURS later i had to call and ask about status because no one updated me. they said car shows to be done but no paperwork or keys were available so they were going to ask technician. technician called back and hour later to say car was done to be picked up. went from one hour to be ready to 7 hours with no updates in between. very bad service and communication, would not recommend. More
by danaramirez416
Employees Worked With
April 05, 2025
I was kept informed about everything. Very pfofessional and nice to work with. Loved the return rental service they offered. Very pfofessional and nice to work with. Loved the return rental service they offered. More
by P.hanson5
Employees Worked With
April 02, 2025
I originally had spoken to multiple employees. That told me my service would be covered under my warranty.Insurance plan come to find out.It wasn't and it would cost me $800.I feel like I was swind That told me my service would be covered under my warranty.Insurance plan come to find out.It wasn't and it would cost me $800.I feel like I was swindled More
by wesabuya
April 02, 2025
John had the time required for estimate correct. .recall caused software to show incorrect values. Metric instead of english.. .recall caused software to show incorrect values. Metric instead of english.. More
by kcsfamily
Employees Worked With
March 30, 2025
Wonderful service. Mine was an emergency and they got me in the same morning. Drew was very polite and helpful. Would highly recommend. Mine was an emergency and they got me in the same morning. Drew was very polite and helpful. Would highly recommend. More
by karpenkatz
Employees Worked With
Drew Leszczynski
March 26, 2025
I am a Senior Citizen and I was having trouble with my Chevy Traverse. I called the dealership with whom I usually deal with is Craig Pozarski . When I called, I was told by John Webler that Craig was on Chevy Traverse. I called the dealership with whom I usually deal with is Craig Pozarski . When I called, I was told by John Webler that Craig was on vacation. I asked who was handling his cases ,and John said ", We kind of all pitch in for each other." I told him my situation and told him I would have to have my car towed in . He didn't seem like he wanted to help me. After I hung up , I told my daughter, I don't think this guy is very friendly. When I had my car towed to the Dealership,I asked for John Webler and I was told that he was not at his station. Mr. Allen then stepped in and was going to help me when John came back. I approached him and was trying to tell him that we had spoken on the phone and I was there for my car. In the rudest manner ever John said ," What do you want me to do , miracles?" Then he gave my keys to Cameron Allen. I have always spoken so highly of Lake Chevrolet. My favorite Service Adviser is Craig Pozarski . I have never been so humiliated !! He said this to me in front of my tow driver , my daughter and Mr. Allen. I am a widow and have had to deal with car troubles myself. Hurry back safely Craig !! More
by almaakaselena22
