LaFontaine Honda
Dearborn, MI
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Customer service truly is family oriented and exceptional!!! Will never go anywhere else for a Honda!! exceptional!!! Will never go anywhere else for a Honda!! More
I purchased my Honda from Nina (thank you to Luis for the referral BUT you can actually go see him now), and I truly have nothing but wonderful things to say about every experience since. Whenever my car nee referral BUT you can actually go see him now), and I truly have nothing but wonderful things to say about every experience since. Whenever my car needs service, Jim is always gracious and efficient in scheduling my appointments. On one occasion, I needed a rim repaired due to a scratch on the black finish, and he was able to take care of that as well. When my vehicle required more extensive maintenance that took additional time, the team provided me with a loaner so I could run errands instead of waiting for hours, which I greatly appreciated. The service department (Jim, Mark and Matthew) is consistently accommodating, kind, and professional, and I always leave with a positive experience. It really makes a difference when you feel connected to your Honda family. I was fortunate to receive the family discount last year, and they continue to treat me like family every single time I walk through the door. April/May 2026 Updates— Service department is phenomenal. They do an excellent job and really try to take care of you. Grateful for Matthew, Mark and Jim! I obviously purchased all the warranties and protections possible for my car but utilizing them has been so seamless should any need arise! More
Appreciate thoroughness on completing service plus identify and take care of other concerns needed. Really appreciate replacing wiper blades. Experience lots of rain next day driving through Ohio, PA, identify and take care of other concerns needed. Really appreciate replacing wiper blades. Experience lots of rain next day driving through Ohio, PA, and Maryland. Thank you More
Very professional and customer focussed team. Prompt attention was given to a delivery issue and LaFontaine Honda exceeded our expectations in solving the issue satisfactorily. Prompt attention was given to a delivery issue and LaFontaine Honda exceeded our expectations in solving the issue satisfactorily. More
Lafontaine Honda is the only place I get my car serviced. They always take good care of me. Jim Raj and the team are fantastic. They know what they are doing. Been getting my Honda serviced there for many ye They always take good care of me. Jim Raj and the team are fantastic. They know what they are doing. Been getting my Honda serviced there for many years. Would not go anywhere else for service. Matt is an excellent service advisor also. More
Its always a pleasure doing business at Lafontaine; Dean is the best salesperson and as usual, he got me a great deal on my new CRV Sport Hybrid. Loving my ride!!!! is the best salesperson and as usual, he got me a great deal on my new CRV Sport Hybrid. Loving my ride!!!! More
Great service, everything was done according to the schedule, it is very professional and after the work sone they come and talk to you and go in detail about all the work done, I will definitely come schedule, it is very professional and after the work sone they come and talk to you and go in detail about all the work done, I will definitely come back and service my car at this location More

