LaFontaine Ford of Lansing

Painless and helpful. As soon as I walked in to LaFontaine the stress of my vehicle breaking down was instantly diminished. Chad assured me that he was going to get me into As soon as I walked in to LaFontaine the stress of my vehicle breaking down was instantly diminished. Chad assured me that he was going to get me into something nice and reliable as well as within my budget. The overall process can only be described as painless. In this dealership I saw integrity and an overall interest in getting me in the vehicle that best suited me. I would recommend this dealership and Chad 11 times out of 10. More

Awesome They truly care about matching you up with a vehicle that works for you. They listen and with me the first car Chad showed me was perfect. They truly care about matching you up with a vehicle that works for you. They listen and with me the first car Chad showed me was perfect. More

AMAZON.COM of Dealerships Seriously. Sam Darish drove 300 miles to pick up my new Explorer in OHIO and then drove it TO MY HOUSE and did the paperwork at my kitchen table. Th Seriously. Sam Darish drove 300 miles to pick up my new Explorer in OHIO and then drove it TO MY HOUSE and did the paperwork at my kitchen table. This dealership is in Lansing and I live an hour away in the Metro Detroit area. There are a ton of dealers locally, but - as you can see - Sam went above and beyond to make sure I got the EXACT vehicle I wanted: Model, Color, Interior, and configuration. My family and I love the vehicle and will drive to Lansing the next time we need a new car. Five stars. More

Friendly and knowledgeable sales people Everything was wonderful from start to finish. Top notch costomer service, really went above and beyond, and I could not be any happier with my vehic Everything was wonderful from start to finish. Top notch costomer service, really went above and beyond, and I could not be any happier with my vehicle. More

Pleasant The experience of leasing the vehicle was the easiest and most pleasant of an ordeal as one could imagine, Sam Darish was very knowledgeable and as pr The experience of leasing the vehicle was the easiest and most pleasant of an ordeal as one could imagine, Sam Darish was very knowledgeable and as professional and pleasant as you could ask for. More

Amazing Outstanding customer service and no nonsense related to the sale was a refreshing change of pace compared to most competitors. These guys are great a Outstanding customer service and no nonsense related to the sale was a refreshing change of pace compared to most competitors. These guys are great and I cannot recommend them highly enough. More

Jerry Bell was wonderful to work with! Jerry made trading in my car easy and stress free! He also made sure he knew what features we were looking for in our new Ford. Jerry made trading in my car easy and stress free! He also made sure he knew what features we were looking for in our new Ford. More

I feel so blessed I received a phone call from Cari Gonzalez after she attained my name when I tried to get a car from a competitor dealership (they gave out my name). I received a phone call from Cari Gonzalez after she attained my name when I tried to get a car from a competitor dealership (they gave out my name). I'm actually glad they did because I had never been to this dealership before. She was extremely friendly and courteous... making sure she knew my circumstances so she could help me. Because of it being hard for me to make it in there and it was late in the weekend... she sent me an application to my e-mail... along with a link to their website. I found their website to be very user friendly. I completed the form and sent it on Sunday March 29, 2015... Monday Ron Wagner called me asked a couple of questions and said he was pretty sure they could help me out and would get back with me. Today Ron called said they could indeed help me and arranged for someone to come pick me up. He and Cari went out of their way to find me the best car that fit my needs and budget.... the entire process I felt special... never pressured... they were honest and upfront about everything I asked and of what was presented to me. It was so refreshing to go to a place of business and be treated in such a friendly and respectful way by any of the employees there. I would highly recommend to any of my family and friends to go there for their car needs/purchases. ** I purchased a 2006 Chevy Impala More

Robert Aldrus Rocks!! Robert Aldrus did a great job selling me a snazzy Buick Regal. He immediately understood my reticence and put me at ease. I felt he was honest and fai Robert Aldrus did a great job selling me a snazzy Buick Regal. He immediately understood my reticence and put me at ease. I felt he was honest and fair in his dealings with me. He,was incredibly friendly too. More