LaFontaine Ford of Lansing

Great Dealer My experience at Lafontaine was great. Neil Granning was very helpful and knowledgable. Even though i was not able toget a vehicle at this time, i wil My experience at Lafontaine was great. Neil Granning was very helpful and knowledgable. Even though i was not able toget a vehicle at this time, i will be back because of him More

The sales experience was truly first rate! As a sales professional myself, I am always attuned to the quality of the "experience". I've got to say, that Jerry Bell met and exceeded all of my ex As a sales professional myself, I am always attuned to the quality of the "experience". I've got to say, that Jerry Bell met and exceeded all of my expectations. He answered all of my questions without any BS and we came to a fair deal in a timely manner. In my mind, that is how it should all go down...Bravo! The finance element was handled expeditiously and with a good rate. I've been a lifelong Ford customer and believe me , I've had some rocky sales experiences, but LaFontaine has done a great job in all respects, an I will be "spreading the word"! Thanks to all involved! More

Great place! Neil Granning treated me right! A nice, clean dealership where I felt like I was being shown what I wanted, not what they thought they should sell me. Neil Granning is a pleasure to A nice, clean dealership where I felt like I was being shown what I wanted, not what they thought they should sell me. Neil Granning is a pleasure to work with! More

See Neil Granning!!! Neil Granning is a really great guy, he gave me an amazing deal and superb service. I highly recommend going to see him if you need anything! Go Neil! Neil Granning is a really great guy, he gave me an amazing deal and superb service. I highly recommend going to see him if you need anything! Go Neil! More

Excellent service very well mattered sales staff Was my first time buying a car and will but another one again .. Robert was very detailed ..He knew his product and was a true gentleman Was my first time buying a car and will but another one again .. Robert was very detailed ..He knew his product and was a true gentleman More

Awesome customer service Neil was an awesome salesman, he made us feel very welcome. He listened to what we were looking for and didn't try to steer us in a different directio Neil was an awesome salesman, he made us feel very welcome. He listened to what we were looking for and didn't try to steer us in a different direction. He found us a Ford Focus at a different dealership that they work with. We got the mileage, color, interior, price, and a bonus winter package that we weren't even looking for! Nate helped us find the best financing for us! Thank you guys! You rock! More

Painless and helpful. As soon as I walked in to LaFontaine the stress of my vehicle breaking down was instantly diminished. Chad assured me that he was going to get me into As soon as I walked in to LaFontaine the stress of my vehicle breaking down was instantly diminished. Chad assured me that he was going to get me into something nice and reliable as well as within my budget. The overall process can only be described as painless. In this dealership I saw integrity and an overall interest in getting me in the vehicle that best suited me. I would recommend this dealership and Chad 11 times out of 10. More

Awesome They truly care about matching you up with a vehicle that works for you. They listen and with me the first car Chad showed me was perfect. They truly care about matching you up with a vehicle that works for you. They listen and with me the first car Chad showed me was perfect. More

AMAZON.COM of Dealerships Seriously. Sam Darish drove 300 miles to pick up my new Explorer in OHIO and then drove it TO MY HOUSE and did the paperwork at my kitchen table. Th Seriously. Sam Darish drove 300 miles to pick up my new Explorer in OHIO and then drove it TO MY HOUSE and did the paperwork at my kitchen table. This dealership is in Lansing and I live an hour away in the Metro Detroit area. There are a ton of dealers locally, but - as you can see - Sam went above and beyond to make sure I got the EXACT vehicle I wanted: Model, Color, Interior, and configuration. My family and I love the vehicle and will drive to Lansing the next time we need a new car. Five stars. More

Friendly and knowledgeable sales people Everything was wonderful from start to finish. Top notch costomer service, really went above and beyond, and I could not be any happier with my vehic Everything was wonderful from start to finish. Top notch costomer service, really went above and beyond, and I could not be any happier with my vehicle. More