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LaFontaine Ford of Lansing

Lansing, MI

4.2
223 Reviews

5827 S Pennsylvania Ave

Lansing, MI

48911

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Showing 223 reviews

August 13, 2015

Amazing service!! A++++!! I would absolutely recommend Jerry Bell at Lafontaine Ford to anyone who wants an easy, smooth, painless experience buying a car! Nate in finance was More

by Hudson1243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Nate Harutunion, Katie McNamara, Jerry Bell
Aug 13, 2015 -

LaFontaine Ford of Lansing responded

Hi! So glad to hear your will be a lifetime customer with us! I have already passed along your message to Jerry and the entire team. Thank you for taking the time to leave us such a great review. We enjoy hearing what you have to say. - Shelbi P.

August 05, 2015

In and Out in 2 Hours! Unexpectedly turned in my leased Escape 6 months earlier than planned today! Was super easy and wound up with a new leased Escape with a few more goo More

by pennymarsh456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Harutunion, Sam Darish
Aug 06, 2015 -

LaFontaine Ford of Lansing responded

hi! We are so glad that your visit with us was timely and that you were able to get into a new Escape! That's exciting! I will be sure to pass along your message to Sam and Nate, along with the rest of the team. Thank you for taking the time to leave such a nice review. We enjoy hearing what you have to say. Welcome to the family. - Shelbi P.

July 31, 2015

Ford Hall is amazing. My family and I have been buying vehicles from Ford Hall for a long time and will continue to do so. Being in the auto repair industry I understand th More

by elrod158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ford Hall
Aug 03, 2015 -

LaFontaine Ford of Lansing responded

Hi! We are so happy to hear that you and your family continue to come back to us for vehicles! We strive to go the extra mile for our customers. I will be sure to pass along your wonderful message to Ford and the rest of the team. We can't wait to see you again. - Shelbi P.

July 30, 2015

Above and beyond Jeremy was great. He brought the car I wanted to look at from another dealership. It was cleaned and gassed when I arrived. I got a great price. Very More

by nighthawkbp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pash, Jeremy Herbik
Jul 31, 2015 -

LaFontaine Ford of Lansing responded

Hello! We are so glad that we exceeded your expectations and went above and beyond to get you into the vehicle you wanted! I will be sure to pass along your wonderful message to Jeremy and the rest of the team. We look forward to seeing you again - welcome to the family! - Shelbi P.

July 30, 2015

Easy peasy Bought a new F150 from Jeremy. They made it easy, quick and painfree. Great group of people that work there. I would highly recommend if looking for a More

by F1502015lariat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Herbik
Jul 31, 2015 -

LaFontaine Ford of Lansing responded

Hi! We are glad that your shopping experience was easy, quick and pain-free. I will be sure to pass along your message to Jeremy and the rest of the team! Thank you for taking the time to leave such a great review - we enjoy hearing what you have to say. We can't wait to see you again. - Shelbi P.

July 30, 2015

Great service Andy and Chad are great people and have gotten to know me. They are always friendly and willing to answer any questions I have. Andy knows my schedule More

by 2016F150lariatsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Burgett, Chad Woodard
Jul 31, 2015 -

LaFontaine Ford of Lansing responded

Hello! We are pleased to hear about your pleasant experience with Andy and Chad. I will be sure to pass along your message to them and the rest of the team - letting them know how satisfied you were with your visit. We look forward to seeing both you and your mom again soon. - Shelbi P.

July 23, 2015

LaFontaine Ford excels at customer service. I just purchased a new Escape from Lafontaine. I picked Lafontaine partly based on their highly rated customer service skills. I am pleased with the More

by PartK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Harutunion, Chad Woodard
Jul 24, 2015 -

LaFontaine Ford of Lansing responded

Hello! We are so glad that you took the chance and picked us to help you find the perfect vehicle. It's great to hear that Chad made the entire process a breeze, and that everyone you came in contact with was friendly and knowledgeable. That's how we strive to do business! I will make sure to pass along your message to Chad and the team. Thank you for taking the time to leave a review - we enjoy hearing what you have to say! Enjoy your new Escape and welcome to the family. - Shelbi P.

July 01, 2015

Place to buy used car/s I bought a BMW X3 last month from LaFontaine Ford of Lansing. Jeremy Herbik and Don Pash helped me buy the car. Jeremy and Don are the most profession More

by Limbu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pash, Jeremy Herbik
Jul 01, 2015 -

LaFontaine Ford of Lansing responded

Hi! We are so glad that your shopping experience was so great that you'll recommend us! We love to hear that! I will make sure to pass along your wonderful message to Jeremy, Don and the rest of the team. We look forward to seeing you again! Welcome to the family. - Shelbi P.

June 22, 2015

Great Place to buy a Car!!!!!! Best customer service hands down. Third car purchased from the Lafontaine family. Will never go anywhere else. Hands down the best company to deal More

by drippetoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pengelly, Nate Harutunion, Jerry Bell
Jun 22, 2015 -

LaFontaine Ford of Lansing responded

Hi! What a great review! We are so happy to hear that you will continue to come back to us! Thank you for purchasing your THIRD vehicle from us! I will be sure to pass along your message to the team. We can't wait to see you in the future. -Shelbi P.

June 19, 2015

Robert Andrus is awesome I went to lafontaine and Robert walked up to me on the used car lot. I got to tell you i dont like car shopping. Because car shopping is so stressful. More

by happy buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus
Jun 22, 2015 -

LaFontaine Ford of Lansing responded

Hello! We couldn't be happier to hear that you had the best car buying experience with us and Robert! I have already passed along your message to Robert and the team! Thank you so much for taking the time to leave such a wonderful message. We love to hear what you have to say. Welcome to the family! We can't wait to see you again! - Shelbi P.

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