LaFontaine Ford of Lansing

LaFontaine Ford excels at customer service. I just purchased a new Escape from Lafontaine. I picked Lafontaine partly based on their highly rated customer service skills. I am pleased with the I just purchased a new Escape from Lafontaine. I picked Lafontaine partly based on their highly rated customer service skills. I am pleased with the entire experience. Everyone that I dealt with is friendly, knowledgeable, dedicated, honest, and seem to honestly care about the customer. Chad was great at following up after the initial paperwork and purchase, and made the entire process a breeze. I am happy to recommend Lafontaine to others. More

Place to buy used car/s I bought a BMW X3 last month from LaFontaine Ford of Lansing. Jeremy Herbik and Don Pash helped me buy the car. Jeremy and Don are the most profession I bought a BMW X3 last month from LaFontaine Ford of Lansing. Jeremy Herbik and Don Pash helped me buy the car. Jeremy and Don are the most professional salespersons I have ever met. LaFontaine Ford of Lansing is in its progress and prosperity due to people like Jeremy and Don. I recommend buyers to consult Jeremy and Don before they buy cars; they are honest, helpful, and professional people. More

Great Place to buy a Car!!!!!! Best customer service hands down. Third car purchased from the Lafontaine family. Will never go anywhere else. Hands down the best company to deal Best customer service hands down. Third car purchased from the Lafontaine family. Will never go anywhere else. Hands down the best company to deal with. More

Robert Andrus is awesome I went to lafontaine and Robert walked up to me on the used car lot. I got to tell you i dont like car shopping. Because car shopping is so stressful. I went to lafontaine and Robert walked up to me on the used car lot. I got to tell you i dont like car shopping. Because car shopping is so stressful. I felt like i was talking to a family member when Robert was going over the options on the lot. I felt so a ease when i talked to Robert. He showed me a few cars and really wanted me to be comfortable with my decision. I bought a used ford fusion and i love it!!!!! I will tell everyone i know to go see Robert if they need a car. It was the best car buying experience i have ever had!!! I have bought over 20 cars in my life and Robert is the best salesman i have ever worked with. I have saw the commercial on tv about lafontaine and heard the slogan of the Family deal. I got the family deal....really go see Robert if you want to be treated like family. Thanks robert!!!!! More

Great Dealer My experience at Lafontaine was great. Neil Granning was very helpful and knowledgable. Even though i was not able toget a vehicle at this time, i wil My experience at Lafontaine was great. Neil Granning was very helpful and knowledgable. Even though i was not able toget a vehicle at this time, i will be back because of him More

The sales experience was truly first rate! As a sales professional myself, I am always attuned to the quality of the "experience". I've got to say, that Jerry Bell met and exceeded all of my ex As a sales professional myself, I am always attuned to the quality of the "experience". I've got to say, that Jerry Bell met and exceeded all of my expectations. He answered all of my questions without any BS and we came to a fair deal in a timely manner. In my mind, that is how it should all go down...Bravo! The finance element was handled expeditiously and with a good rate. I've been a lifelong Ford customer and believe me , I've had some rocky sales experiences, but LaFontaine has done a great job in all respects, an I will be "spreading the word"! Thanks to all involved! More

Great place! Neil Granning treated me right! A nice, clean dealership where I felt like I was being shown what I wanted, not what they thought they should sell me. Neil Granning is a pleasure to A nice, clean dealership where I felt like I was being shown what I wanted, not what they thought they should sell me. Neil Granning is a pleasure to work with! More

See Neil Granning!!! Neil Granning is a really great guy, he gave me an amazing deal and superb service. I highly recommend going to see him if you need anything! Go Neil! Neil Granning is a really great guy, he gave me an amazing deal and superb service. I highly recommend going to see him if you need anything! Go Neil! More

Excellent service very well mattered sales staff Was my first time buying a car and will but another one again .. Robert was very detailed ..He knew his product and was a true gentleman Was my first time buying a car and will but another one again .. Robert was very detailed ..He knew his product and was a true gentleman More

Awesome customer service Neil was an awesome salesman, he made us feel very welcome. He listened to what we were looking for and didn't try to steer us in a different directio Neil was an awesome salesman, he made us feel very welcome. He listened to what we were looking for and didn't try to steer us in a different direction. He found us a Ford Focus at a different dealership that they work with. We got the mileage, color, interior, price, and a bonus winter package that we weren't even looking for! Nate helped us find the best financing for us! Thank you guys! You rock! More